BotStar Reviews

I like the live chat, and the chatbot engine is incredible. I can now help my clients via the customer private area with support information 24h a day, seven days a week, non-stop. Just incredibly well built, Botstar is a breeze to set up with ready-made templates too.

I dislike nothing at the moment; the product does exactly what it advertises and some more.

I am helping my paying customers with live chat and chatbot via the private customer portal. That is the reason why I purchased Botstar for, and it has saved me an incredible amount of time and money already, not having to pay a customer support agent at crazy hours of the day.

The below are my personal thoughts after 6 months of using BotStar:

- They have the best chatbot visual flow editor. It gives you an overview of all your works.

- Their built-in CMS is quite is perfect for S&M business

- They offer 70+ free prebuilt Templates. Easy to clone and customize

- Integrate your chatbot directly with Google Sheet. No need to use and pay for any third-party services.

- They have Collaborators feature to share bots for my customers to co-manage

The overall experience with the platform is good so far, and also the support service.

Stripe Integration and A/B testing are missing. However, I heard that it will be available in the near future and the developer team

will do it soon. I'm waiting for these features to be done.

I would like to recommend this to agencies or freelancers who are looking for a new method to maximize the Digital Marketing Packages for their customers.

I’m a freelancer. At that time, I was having a project of building chatbot for an online shopping site. I went online and searched chatbot for Websites and Messenger then I found BotStar. With their 70 templates from a variety of industries, it's useful for me to build chatbots for my project.

- The Flow Editor allows you to build and publish a chatbot with a huge amount of features. Simply drag and drop blocks, add text and links, then you're good to go.

- Very useful tutorials and supporting documents.

- The support team is so helpful. They take care of me in every steps.

There's nothing much that I dislike about BotStar. However, if they change the text on their blogs to be bigger and darker, it will improve the visibility and helps new users like me proceed quicker.

Highly recommend to everyone who's looking for an automated tool. Believe me, you're gonna love it!

I am a freelancer marketer who was looking for a smart communicating tool to my client - an online clothing brand. I got to know BotStar from one of my friends and excited to go for it. After trying a free version, I contacted the team to upgrade to the PRO one and used it for my customers.

BotStar chatbot helps automate the ordering process and handle requests' capacity the shop received everyday, especially when they run a promotional campaign. It increases the customer satisfaction and raises sales.

What I like most about BotStar is their livechat support feature. This feature enables a place called Inbox to manage conversations from both Mesenger and Website. I am impressed with the ease at which BotStar is able to respond to the most popular of simple questions we get from our customers and we can choose the right time to handover the conversations if bot cannot handle tough, complex queries.

BotStar was easy to integrate with our existing CRM with just a few clicks. It helps us collect and export our potential leads to CRM to manage them better.

User friendly interface.

Super active community.

Live customer support team.

Serve best offer.

Sometimes chatbot doesn't give accurate answers to questions when users type any random

text. But we are still training for our chatbot to make it smarter. The more you train, the better chatbot becomes.

We understand it's just a machine, it's hard to be as precise as a human.

It's great to automate answers to solve questions that a customer can repeat constantly. If you're looking for a tool to handle repetitive and simple questions as well as manage messages from both Messenger and Website, just give BotStar a try!

We are now able to leave our chat on 24/7, when previously we had limited hours (only working hours) for the Chat. We mainly use BotStar for lead generation and nurture automation inside of Facebook and Website.

Intuitive Interface with variety of blocks and actions to build a chatbot easily. It's not necessary to have a lot of experience to start designing. Besides, it can be integrated with many external services using API which makes it even more powerful for marketing and manage data.

Perfectly working.

User experience is too good.

Drag and drop UI.

Very good and strong community.

24/7 First class customer support.

Cannot select more than 1 block at the same time. This can take some time to reorganize chatbot.

I want to be able to select multiple blocks at one time.

After building a chatbot, if you want some more advanced features, then BotStar is a good solution. There are some premium features to integrate with external services and CRM.

What benefits have me realized:

Easy to get a bot up & running.

Also, I can extend the functionality by doing programming directly in the platform.

Make my work very easier.

Save time to customer support.

Mind-blowing Interface .

Custom Reply system.

Drag and drop system.

Works perfectly when we are stay offline, Really its a amazing feature.

And many more powerful features have been added.

- Drag and drop UI.

- A rich feature list that rivals the very best chat bot apps you could find in the market.

- Active community.

- I got direct responses from the CEO to my concerns.

There's not much to dislike about Botstar. Maybe make the text in the UI a bit bigger and darker - I personally prefer big, bold UI elements.

Give it a proper try for around 30 minutes. That should give you a good idea whether you want to stick with it.

My business received hundreds of new requests from potential customers everyday on Facebook and the web site. With BotStar, we were able to answer 70% of the questions instantly without human involvement. It took us half a day to setup, and it has been working so reliably for almost a year now.

The ease of use is definitely the biggest strength of this app. The drag and drop feature allows me to design the flow conveniently. Besides that, BotStar recently version that allows me to update CSV files is a feature I'm very satisfied with.

BotStar is regularly updated, but it comes with some small bugs. Although not seriously affected, it is also a problem that developers need to pay attention to.

Take some time to go through the step-by-step video tutorials.

And you should have a flow chatbot idea on paper before doing it to make it easier to grasp what to do. A small note when planning design ideas is to focus on the CMS dataset first to avoid wasting time editing later.

Thanks to BotStar, I was able to apply chatbot to some SMBs and clubs on campus, thereby developing my relationships and skills.

In addition, my family business has a lot of data in excel files. With the CSV files feature, I can synchronize the data quite quickly as well as easily edit it in the future.

- BotStar has a wide range of features specifically designed to a marketer mindset. They have Campaigns and Broadcast that send out promotions and grow potential customers.

- Its focus is on Messenger marketing with a core on Facebook Messenger, the platform with the biggest number of users out there

- The newly launched Custom Webview allows you to show your web pages, Youtube videos or Google Maps to the customers right in the chat

I wish I could copy paste the block into other Flow Editor page. I know it is due to the privacy, however, as I run multiple campaigns to my clients, duplicating and moving blocks to another campaign will save me a lot of time.

If you are a marketing enthusiast and want to engage customers and generating prospects, BotStar is the right fit for you!

- Increase messaging automation within Facebook Messenger 24/7, improve customer satisfaction

- Save time and effort to my clients

- Target the promotional campaigns to the right audience

- Track sales and contacts easier and more effectively

ð After a year using BotStar, I firmly believe in its potentials to grow further soon. It has all that a marketer needs, and it is such a great tool to engage customers and make their project reach target goals.

Botstar has an excellent user experience, I do like especially their bot builder and how easy it is. They also have ready to use templates if you are a newbie

Their support team is a little bit slow I hope they work to improve it.

It allows me to build chatbots for myself and for my clients in no time.