Botsify Reviews

We work in the aftermarket solutions to heavy equipments and it helps us a lot that we can share cards with images so that the client can see the parts before they buy them to determine whether it is what they are looking for or not. Also the IA has helped us reduce considerably the amount of workload our contact center used to have.

None that I can think of at this time. Everything has been great since the first contact. We even had a DEMO together to fully view the functionality of the tool before buying it.

Workload and Automation.

I like the pre built templates that comes with the software. This helps to get users started quickly with the software.

I also like that botsify provides the ability to save responses from users to a form.

I think the UI is not as intuitive as that of competing solutions i hope it can be upgraded to making using the solution more enjoyable

We use botsify to create chatbots for both our website and Facebook page. This has led to some reduction in the cost of providing customer support

Botsify is a fantastic platform for creating chatbots, offering a user-friendly experience from start to finish. One of the standout features is its simplicity. As soon as you log in, Botsify provides step-by-step guidance, making it easy for anyone to create a chatbot, regardless of their prior experience. This guided approach ensures that you can quickly get your chatbot up and running without feeling overwhelmed.

Additionally, Botsify offers an impressive library of training videos within the application and on their YouTube channel. These videos provide valuable insights and instructions on how to optimize your chatbot’s performance. Whether you’re a beginner or an experienced user, these resources can enhance your understanding and help you make the most out of the platform.

It may be a bit complex for beginners who are not familiar with these types of tools. However, Botsify offers a comprehensive training library to assist with this learning curve.

I can create high quality and inteligent chatbots for my websites.

The possibility to quickly deploy and test

Could have even more integrations and possibilities to fleibilise the bot.

Getting in contact with customers and interacting with them.

The AI chatbot can learn from my custom data and can address queries through multiple channels. It was easy to set up and got it running within an hour. It was able to resolve my queries over 90% of the time.

Nothing specific. it got my job done. Very few times I did see latency issues but it didn't impact the user experience as such. The results could be a little faster and the development UI can be a little better.

I was using it on my e-commerce Shopify website to handle a bunch of customer queries related to order details, product availability, and email capturing for future marketing.

Setting and executing a communication strategy is complex - even with a chatbot. I value how easy it is to create a chatbot with Botsify. From the moment you log in, Botsify walks you through the features. Also, Botsify has a fantastic video training library inside the app as well as a YouTube channel with additional helpful videos.

The builder enables you to upload a logo and change your own colors very easily. There is a live test button that takes you to your bot to see the immediate changes.

There is a marginal learning curve, but the team has done their best to create a robust training library to help with this. I think Botsify is relatively intuitive. Also, I've had a great experience communicating with their customer service so far.

Be sure to look at their different pricing options to see which is most appropriate for your business.

Answering customer service questions with a chatbot has allowed me to focus on other aspects of my business. Funneling consistent questions to the appropriate resource pages within my site is a breeze.

Also, the lead generation capabilities of a chatbot are essential to my business. Having a chatbot to greet my potential customers when they arrive on my site is handy.

Using Bitsify as a market researcher has been an absolute game-changer for me. This platform has streamlined and elevated my research process in ways I couldn't have imagined.

Bitsify's intuitive interface made it effortless to design and deploy surveys and data collection chatbots. The flexibility to customize chatbots to fit the unique needs of each research project has been a huge advantage. It allows me to gather insights from diverse target audiences with ease.

While Bitsify offers numerous advantages, there are a few potential drawbacks to consider. First, the platform's pricing structure could be a concern, especially for small businesses or individual users. Depending on your usage and feature requirements, the cost of using Bitsify may not align with a limited budget.

Second, while the platform is user-friendly, the learning curve might be steeper for those who are not well-versed in chatbot development or AI technology. Users with minimal technical experience might find it challenging to fully utilize all of Bitsify's advanced features. However, the platform does offer tutorials and support to help users get up to speed

Scalability: Market research often involves gathering data from a large number of respondents. Botsify allows us to scale its data collection efforts efficiently, as chatbots can interact with multiple respondents simultaneously, ensuring a faster and more extensive data collection process.

Lo que más me gusta es lo fácil que resulta crear un chatbot. Desde que inicias sesión, Botsify te guía paso a paso. Además, tienen una increíble biblioteca de videos de entrenamiento en la aplicación y en su canal de YouTube. Además, puedes subir tu logo y cambiar los colores fácilmente. También tienen un botón de prueba en vivo para ver los cambios de inmediato.

Tienes que practicar un poco ya que si no estás acostumbrado al uso de estas herramientas puede resultar complejo al principio, aunque tienen una biblioteca de entrenamiento muy completa para ayudarte. En mi experiencia, el servicio al cliente ha sido bastante bueno.

Tener un chatbot para responder preguntas de servicio al cliente me ha permitido enfocarme en otras áreas de mi negocio. También me ha ayudado a generar clientes potenciales, ya que el chatbot saluda a los visitantes de mi sitio web.

1. It comes with pre built in templates like Travel Agency template, Restaurant template.

2. It take some time to figuring out its integration with facebook messenger but then it work pretty well.

3. One more thing I liked about Botsify is they assign dedicated customer relations manager from whom you can enquire anything.

4. Easily integrated and embedded with websites.

1. It is paid and you just get 14 days free trail to explore the product then they charge 50$ per month.

2. Not that much popular so user base is small.

3. It takes time to grasp all these thing for a naive user.

It's good for growing business when you want to reach to your customer in shortest possible time and can resolve their query.

Automatic reply by boats using the Botsify for the most of basic question asked by users.

Response time of business may drastically increased

variety of platform, the bot work for website chat, Facebook messenger, Instagram, telegram

the best integration is with their live chat widget for WordPress sites

their bot flow builder isn't the best UI; they should work on it

it has an old visual Flow to build your chatbot stories; they should improve it

builder chatbot for my WordPress website live chat