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BookingSync Reviews

User Rating

4.5/5 (Based on 58 Ratings)

Rating Distribution

  • Excellent

    70.7%
  • Very Good

    17.2%
  • Average

    5.2%
  • Poor

    3.4%
  • Terrible

    3.4%

Do You Use BookingSync?

Write a Review
Reviews
FL

François L

November 20, 2019 Source: G2.com
"Very good software and strong partner"
What do you like best about Smily (ex BookingSync)?

Very good and easy to integrate software in the vacation rental industry.

The team is also very helpful and responsive.

One of the most exhaustive PMS available on the market.

What do you dislike about Smily (ex BookingSync)?

Performance slowness after several hundreds of properties on one account.

What problems is Smily (ex BookingSync) solving and how is that benefiting you?

We are using BookingSync through an integration as a channel manager and as a base to generate website for our clients.

We also use it for the pricing rules and content synchronisation with channels.

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MM

Michel M

July 14, 2022 Source: G2.com
"BookingSync Experience"
What do you like best about Smily (ex BookingSync)?

Using BookingSync software : Ease and comprehensiveness of software functions

What do you dislike about Smily (ex BookingSync)?

Nothing to dislike. All was working well.

What problems is Smily (ex BookingSync) solving and how is that benefiting you?

BookingSync was the perfect tool for us to manage our seasonal rental business.

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AU

Anonymous User

January 31, 2022 Source: G2.com
"Amazing"
What do you like best about Smily (ex BookingSync)?

It is interesting in the easy that is to use the platform, as well is very interactive.

What do you dislike about Smily (ex BookingSync)?

As of the moment, nothing, it was my first time, and so far it was good, even though, I do not have an account yet.

Recommendations to others considering Smily (ex BookingSync):

It is good to give it a try.

What problems is Smily (ex BookingSync) solving and how is that benefiting you?

It could help me on managing one of my uncles vacation business

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AH

Antonio H

September 23, 2015 Source: G2.com
" Reliable tool characterized for its simplicity"
What do you like best about Smily (ex BookingSync)?

After many trials we decided to collaborate with BookingSync. A reliable tool characterized for its simplicity, usability and efficiency, supported by a dedicated customer care. A main pillar that helped us to jump from 60 to 150 properties in 2 years.

What do you dislike about Smily (ex BookingSync)?

Any big issues, Possibilities to develope as other competitors owners directories and trouble system. Any of them has it

What problems is Smily (ex BookingSync) solving and how is that benefiting you?

Control of reservations, accounting control, data exports

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AL

André L

September 2, 2015 Source: G2.com
"BookingSync was a lifesaver"
What do you like best about Smily (ex BookingSync)?

BookingSync was a lifesaver for my small business and for me especially as the one responsible for the reservations. We searched endlessly for a way to automate our procedures with two goals in mind: do not break the bank and keep it simple. Well... That's BookingSync in a nutshell! It does what we need it to do while keeping it simple to use and effective!

What do you dislike about Smily (ex BookingSync)?

Still some features missing but I say this carefully because one of the things I like the most about this product is they only advance with certainty and a focus on stability, and that's great!

Recommendations to others considering Smily (ex BookingSync):

If you're looking for an easy to implement (and affordable) solution for you vacation rental business, BookingSync is the way to go. They provide the basic features necessary and grow up with more needs steadily. Great support too!

What problems is Smily (ex BookingSync) solving and how is that benefiting you?

Many! It is essential for our business to have the synchronization and agility that BookingSync provides.

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Ds

Dharmdeep s

December 10, 2023 Source: G2.com
"I tried it first time and find it good but yet most of development required"
What do you like best about Smily (ex BookingSync)?

I have two properties in two different cities and I started using booking sync to manage my properties whether giving them on rent or daily like the air bnb. It is a very good software available in the market for the rental vacation industry.

Another good thing is its comprehensive documentation which helps user to integrate this easily with their systems.

What do you dislike about Smily (ex BookingSync)?

The system is not super fast in a way when we compare it to other marker competitors. Previously I was an active user of AirBnB. Also, the support system is very slow. Last but not least I find the user journey who visits for the first time on the platform is not easy, with too many tabs and clicks involved.

What problems is Smily (ex BookingSync) solving and how is that benefiting you?

I managed my two properties and guests coming to it using this portal. It was a smooth setup and I am happy using it. Again it is a good system for the rental business and for those who are willing to manage their multiple properties at one place.

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AU

Anonymous User

August 14, 2019 Source: G2.com
" good software but to slow of a support -cant fix a big problem for over 3 weeks."
What do you like best about Smily (ex BookingSync)?

fast respond in support issues available in documentations, The software works well, it integrates with main portals. very good open API

What do you dislike about Smily (ex BookingSync)?

we have over 100 apartments in bookingsync and support is bigger problems takes way too long to fix things. it's very hard to run a professional business with the support that cant fix something for over 3 weeks. There is no phone number, you can only open a ticket.

Recommendations to others considering Smily (ex BookingSync):

overall if they improve to support it is a good choice.

What problems is Smily (ex BookingSync) solving and how is that benefiting you?

one calendar for all portals, good API - our own clint Panel.

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AU

Anonymous User

August 20, 2018 Source: G2.com
"You get what you pay for"
What do you like best about Smily (ex BookingSync)?

We are able to organize ourselves by customer and property. Finding the information you need is easy.

What do you dislike about Smily (ex BookingSync)?

What I really dislike is how unintuitive this product is. The didn't build it in a way where all the information you add to it connects together so you're constantly switching tabs to get what you need. All the time you spend switching tabs constantly is a waste of valuable time and overcomplicates simple tasks.

Recommendations to others considering Smily (ex BookingSync):

Consider how the process works and if the time using it meets you needs.

What problems is Smily (ex BookingSync) solving and how is that benefiting you?

We manage our properties and guests on it and it does a decent job. We are able to receive a call or email and all the info we need is in bookingsync and we get by just using BookibgSync.

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