BookingLayer Reviews

The booking layer is the only booking system that could work for our complex offer.

Finding it and adapting to our needs was a game changer in the company's operation.

Our daily operations are so much easier with a direct booking system and waiting lists.

We use it every day and now we cannot live without it!

Creating new offers and implementing them in our offer is super easy!

What we love about it is that is constantly growing, adding new features that we need or we ask for.

Customer support is excellent, helping us solve problems in a matter of hours.

The road map of the product is exciting and we are looking forward for all the coming features and integrations.

As it's still developing, some integrations could be better, but so far we cannot complain.

Direct booking system with a waiting list.

Requests of bookings.

Activity lists managmanent

Managment of rooms reservation.

Customer portal with upsells.

The platform is easy to use. Once you get the basics you can create packages and products and give them your own look and style . For us, it has been an enormous game-changer as we are able to automate time-consuming admin and booking confirmations etc.

We are not very good with computers and i think that thanks to bookinglayer we have been able to creat a more professional business set up with a lot of ease for our guests to booking their holiday with us. It has given our business a boost as well as we have time for other things. Promotion and running the daily operation of the business.

It is a platform set up to cater for different businesses. Therefor it does not always have the exact solution that would be best for us. after all It is not a tailor made platform for our business alone. However, the bookinglayer team is always helpful in trying to come up with a solution that works for us and with tips how to use the different features of the platform.

it saves us a lot of time not having to send booking confirmations, payment confirmations etc. as this is all possible to set up automated.

a punch with features that cover everything from bookings to payments. It's the Swiss Army knife your hospitality business needs.

Easy Peasy Interface: No tech headaches here! BookingLayer keeps it simple with a user-friendly design. Whether you're a tech whiz or a newbie, navigating the platform is a walk in the park.

Make it Yours: Unleash your creativity! BookingLayer lets you customize to your heart's content. From branding to pricing, it's like having a platform that speaks your business's language.

Support Squad Goals: Need help? The BookingLayer support team is your trusty sidekick. Fast, friendly, and oh-so-knowledgeable, they've got your back, making sure you're never stranded in tech-trouble land.

Grow with the Flow: BookingLayer isn't just a fling; it's a long-term relationship. Whether you're a cozy B&B or a sprawling resort, this platform grows with you. Scale up without breaking a sweat!

No mobile app and website does not respond on mobile or offer full fuctionality for on the go.

BookingLayer is a game-changer for any business in the hospitality industry. The platform's functionality is nothing short of amazing, streamlining our booking process with unparalleled ease. Its user-friendly interface makes managing reservations, scheduling, and payments a breeze. What truly sets BookingLayer apart is their exceptional support team. Prompt, knowledgeable, and always ready to assist, they've turned what could be a daunting task into a seamless experience. Their dedication to customer satisfaction is evident in every interaction. Thanks to BookingLayer, our business has not only gained efficiency but also a reliable partner. Highly recommended for those seeking excellence in functionality and support!

The onboarding support and customer service. They're very responsive and always aim at finding the best solutions for our organization.

Perhaps they can update their options for customer data, to be more aligned with the global context.

Efficiency in reservations management.

I find it intuitive to train people on

It's an easy workflow & a great PMS system

it is visually pleasing and even noncomputer-savvy people can use it

Sometimes the support can take a while to get back to you but this is depending on the time of day and or day of the enquiry

I like there roadmap and feel they always work towards bettering the system.

BL has already solved many of my issues and I feel like they have solutions or work around when new ones come up.

- The adaptation to the needs of surf camps

- A personal, helpful and quick support team

- The are open to suggestions and changes to become a better tool for their clients

- There are still some details that doesn't match our needs

- As it grows, it is less personal, but the treatment continues to be quite close

Booking Layer helps to control of all the bookings and a flexible way of organising the activities and services.

We started using Bookinglayer one year ago for our kite school and kitesurf trip & camps.

As we have different locations and some of them have accommodation and some not, Bookinglayer was the best choice to use one system that can manage all.

We offer kitesurf courses with or without accommodation.

+ Good customer management

+ Automatic information mails and reminders for customers

+ Easy payment integrations. The customer selects what he wants and pays it.

+ Invoicing system to meet accounting standarts in Germany.

+ The system gave us more freedom and less email communication

+ Good customer account overview of all areas: arrivals, customers on site, departures, transfers, courses, ocupation, payment status, etc

+ Possiblity to have any kind of reports.

+ Very friendly team

+ Quick answers when something has to be changed or help is needed. Open minded company and team.

+ In our case, the owner helped us with some customizations, as we had to display realtime info in our website.

+ There is a roadmap to see what will be the next improvements.

Happy with the choice.

There are things that can be improved, as for example some invoicing issues for online payments.

We are not using the student planner at the moment, as we do not understand it very well. Would be great to use it in the future and automate it.

Bookinglayer helps us mainly in the booking procedures.

It takes workload away, thanks to automatic email communication and thanks to automatic payment procedures.

As a long-time bookinglayer customer, our booking system is very tailored to our needs and we`ve had a great relationship with them for the last 4 years.

- great customer service and fast replies from the support team

- bookinglayer keeps constantly improving its system and including customers' needs

- great backoffice, that offers lots of functionalities

- offer a lot of individual design options in the frontoffice as well

- great overview of reports and offers individual-created reports

- easy to use backoffice and booking engine

- user flow and mobile view needs improving

Since we are a unique customer for bookinglayer, the system is very tailored to our needs. We are often benefiting from new features that we can test first and are being implemented for us.

It offers a great combination of accommodation and in-depth functionalities to add activities.

Would be grer if they launch their API to improve the possibilities to integrate with more external tools.

We use bookinglayer to manage and automate the booking process of online travel agency.

As a company, automatic invoicing, automatic emailling, clear backoffice and a team ready to help you 24/7 , is a few of many caratheristics that makes Bookinglayer a great tool for Surf Camps

there is still some things to improve but the great relation with all partners and with the long term vision and feedbacks from the companies, we can see Bookinglayer team working on every aspect of it

As a Portuguese based company, invoicing is a issue and it works pretty fine. Other aspect super important for us is the system for emailing clients and it simplicity makes it amazing.