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Bookeo Reviews

User Rating

4.2/5 (Based on 107 Ratings)

Rating Distribution

  • Excellent

    48.6%
  • Very Good

    31.8%
  • Average

    12.1%
  • Poor

    1.9%
  • Terrible

    5.6%

Do You Use Bookeo?

Write a Review
Reviews
N

Nova

October 21, 2021 Source: Financesonline.com
I love the Bookeo platform!

PROS: I like that it has all the data I need, while I'm also able to make changes, plus charge and refund using the app. We've used other booking tools before, so I can say this is by far the best one we've used.

CONS: It would be great to be given a heads up in advance when the app will go through updates because there are sometimes bugs resulting from the update, which we then have to report so it can be fixed.

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K

Kirstin

September 10, 2019 Source: Financesonline.com
Bookeo is an app our business treasures

PROS: Being a business that requires reservations prior, Bookeo has helped us immensely. Because of it, we can gather the information that we need from our customers. It has also helped us edit books, charge for the reservations, and issue refunds.

CONS: When the system undergoes an update, we experience bugs a few days after. We always need to get in touch with Bookeo's technical support to resolve the issues. If not, we have to find ways to fix them ourselves.

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AD

Ariane D

February 3, 2019 Source: G2.com
"Love it"
What do you like best about Bookeo?

If you work in a place people need to book before, it's the best app so far we have used. We have all the information you need. You can change, charge and refund on the apps.

What do you dislike about Bookeo?

Sometimes, when the app is doing some updates, it takes a few days to get the real information. There are a few bugs after updates and we have to communicate with Bookeo to fix the whole thing or play with the settings.

What problems is Bookeo solving and how is that benefiting you?

We are sure a room cannot have two reservations at the same time. It's perfect.

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CJ

Chinthaka J

March 21, 2020 Source: G2.com
"Great online booking software"
What do you like best about Bookeo?

Very user friendly and versatile Very easy to customize according to your company needs. Great customer support as well. Very easy to change tours and bookings. User security is also good and has multi-layers of protection.

What do you dislike about Bookeo?

This is a web-based program and would have been awesome if it had an android or iOS app to access from the field. No backup system if web access is interrupted.

Recommendations to others considering Bookeo:

If you have multiple tours and need a versatile program, bookeo is the best option.

What problems is Bookeo solving and how is that benefiting you?

online booking had made a huge difference in the way bookings were made. The ability to make a real-time booking and check availability is a huge advantage and has minimized workload. Also, the versatility of switching tours and booking multiple tours has made booking duplication minimal.

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GB

Gloria L. B

May 5, 2019 Source: G2.com
"Bookeo: Your ideal agenda in digital."
What do you like best about Bookeo?

I love this system because it allows me to record appointments, make reservations, even be able to find information about anything that is needed, among many other things with this system, it is undoubtedly a great assistant 24 hours a day.

It had a complete system at the time of issuing detailed reports to see the performance of my business in real time or over time.

This software is ideal for all types of business, which has allowed my business to grow. It is surprising how simple and fast to be able to manipulate well Bookeo, even this system has a very versatile reserve section I have ideal.

This application has a set of functions that are key and that can be used in order to manage and organize your hosting business, or cars, allowing you to make reservations online as if it were an eCommerce page. All the features of Bookeo are easy to install and, generally, easy to use, thanks to its friendly interface and allows you to quickly understand what you want to do.

Other things that I liked, is the ability to customize the look of the screen to my liking. This is certainly a great help, because it helps you streamline your work, allowing you to choose what is the first thing you want to see when you open the program.

What do you dislike about Bookeo?

There is not much to say about this, but if at times, this system can present certain flaws making the software a bit cumbersome to use it. When you edit the system's input tray, you can not put many things in it, as if there is a limit on the spacing of the screen elements.

Also on certain occasions, when the software is performing its updates, it tends to take a long time, and delays the issuance of reports. You also get some errors, but all this happens after contacting the technical support people, who are very quick to manipulate the configuration and leave this software optimal.

Recommendations to others considering Bookeo:

I would definitely recommend this system for being very versatile and useful. Its interface is very simple to train any person, even without much preparation, which will allow your business to grow quickly and sustainably.

What problems is Bookeo solving and how is that benefiting you?

Bookeo lets us program the entire reservation system in order to provide a high level of service to the guests. Also, when required, it issues detailed reports on the performance of our business in real time, showing us everything we need to know.

It allows us to save a lot of time. Since the integration of this system with our different payment methods is very easy to use.

Also the help provided by the technical support team has been first and has been of great benefit to us thanks to their professionalism and patience. They are very quick to solve any anomaly.

The price of this system is very good, it almost does not feel with everything it provides and its ease of use is the best of all.

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TP

Theodore P

December 16, 2018 Source: G2.com
"Were are Booked!!"
What do you like best about Bookeo?

Bookeo Software makes a suite of programs used for the purpose of managing and organizing reservations online with idea of eCommerce. The programs are Bookeo: Appointments, Classes and Courses and Activities. All these programs are easy to install and for the most part easy to use.What I liked very much about this is the ability to customize the way your screen looks. It gives you a lot of options. You can choose how you want to have the customer see when he logs on. They also let you make use of the common day technology, such as sending text alerts and also email, etc.

What do you dislike about Bookeo?

The only thing that I can say is the sometimes it can be a little cumbersome in finding things. There seems to be a screen calculated spacing limit of items on the screen. What it does is put things that are outside that limit on another screen.which will appear on another tab. Now it keeps good organization of this. If you have a lot of activity going on, you may end up with a few tabs to go through to find what you need.

Recommendations to others considering Bookeo:

For organization of online reservations, this is a good product. The support is good if you need help. It is a very easy install and manage.

What problems is Bookeo solving and how is that benefiting you?

In my company we implement and also advise the setup of satellite offices and IT infrastructure-software. We wanted to see if we could get better control of client;s making appointments online and signing up for a training course that we were offering. It gave us a simple way to manage all of this, Another problem we solved is that the software is available in 30 some odd languages. This was very helpful for our European clients to be able to register for our classes in their own language

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AU

Anonymous User

December 13, 2018 Source: G2.com
"Great Customer Service and User Friendly"
What do you like best about Bookeo?

I am in love with Bookeo customer service! Anytime I have an issue, I get a quick response back.

What do you dislike about Bookeo?

Users can't change the color themes or superficial appearance. Occasionally, without warning, the site slows down and causing students to wait a few minutes for the site to reload.

Recommendations to others considering Bookeo:

If you are looking for a program that handles both student/customer payments and appointments, look no further.

What problems is Bookeo solving and how is that benefiting you?

Students can register for classes either on the mobile or desktop interface.

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AU

Anonymous User

June 1, 2016 Source: G2.com
"Best software for booking escape games"
What do you like best about Bookeo?

My preference for customer view for booking escape games. No cost passed on to customers.

What do you dislike about Bookeo?

Wish there was an app to use mobile from the business side.

Recommendations to others considering Bookeo:

Simple and easy to use for both the customer and business. Wish they had an app for businesses on the go.

What problems is Bookeo solving and how is that benefiting you?

Easiest and best laid out view for customers to visualize and book escape games. Other software passes costs on to the customer. Bookeo does not.

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K

Kasey

October 30, 2021 Source: Financesonline.com
Good software to book online

PROS: I like that it's so easy to use, change tours and booking schedules, and easy to adapt to our company requirements. The customer support is also good when we have concerns. It's a multi-level secure software too.

CONS: A backup system would be great in case my web-based access gets interrupted. It would also be great if there's an iOS or Android app for this software.

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C

Constantin

October 18, 2021 Source: Financesonline.com
What I love about Bookeo

PROS: I love that it's like an assistant that is available for use all the time -- 24 hours in a day -- for appointments reminders, booking reservations, and a great source of all the information I need. There are detailed reports for me to see how the business is performing in real-time or for a specific period. It's allowed me to grow my business because it's simple, easy to use, and flexible enough for tweaks that fit our requirements. It behaves like an e-Commerce page, where I am able to organize my hosting and car businesses and make reservations online. It took me mere minutes to install and I enjoy its user interface, which is easy to understand. I am also able to customize the design and where things go, so it means I am able to streamline my work into what I need to focus on first thing when I get in.

CONS: Its multitasking and design capacity is limited and there are lags when the software is being updated. But then the IT support comes to our rescue, and after they've resolved the issues, it's all good and working again!

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