Book4Time Reviews

Easy to pull reports, easy to collect guest data and input.

There are no challenges I have faced using this tool. Actually I recommend it.

It's a user friendly software with option of storing customer data and can also register alerts for the customer with their preferences.

With Book4Time we found a perfect match for integrations, it integrated with all of our PMS perfectly, we work with SIHOT and Opera Cloud, so it did a perfect match. Users are happy because it was really easy to use and they find very interesting features that make they daily work easily.

Porbably it is not a general issue, we needed to integrate two different PMS solutions, that took some time as the same team that was working for one version, also worked fort the second. I think that If we have needed only one integration, it would have been pretty straight.

First of all, it solved some speed requirements we had, previous solutions took some time to respond to requests, which was not good for the customers. Menus became more user-friendly as the most common options are now at hand. The user experience is really good-looking, previous solutions was an old-looking one.

Customer service is excellent. For me as an IT guy, support is essencial. The implementation is crucial, your account manager works with you everyday, is attentive in all your needs, and solve any doubt that you have before, during and after the implementation.

The system is easy to use, is interactive and have a complete system reports where you can get all the information that you need.

Make appointments, review your schedule, user-friendly.

I have been used Book4time for more than 10 years.

Sometimes, the printing system take more than 3 seconds to respond and print your tickets.

The administration and control of the reservations, appoinments and the customer profiles is more intuitive than 5 years ago.

What truly sets Book4Time apart is its comprehensive reporting and analytics tools. The software provides detailed insights into our spa's performance, allowing us to make data-driven decisions to enhance our services and increase profitability. The ability to track client preferences, analyze booking trends, and manage inventory efficiently has been a game-changer for our business.

While Book4Time is an excellent spa booking software, one minor aspect that might be considered a drawback is the learning curve for some of the more advanced features. For users who are not as tech-savvy, it might take a bit of time to fully grasp and leverage the software's extensive range of functionalities. However, once familiarized, the benefits far outweigh the initial learning curve, making it a worthwhile investment for spa businesses.

Without insights into spa performance, it's challenging to make informed business decisions. Book4Time's reporting and analytics tools provide detailed data on key performance metrics. Spa managers can analyze trends, track client preferences, and make informed decisions to enhance services, marketing strategies, and overall profitability.

Cloud based, accessible from anywhere, support is all centralized.

When site goes down, service can not be used.

Wonderful product

Centralizing our Spa reservations and profiles. Easy to manage and allows info to be accessed across hotel without need to install on individual workstations.

Cloud based, accessible from anywhere, support is all centralized.

When site goes down, service can not be used.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

The software working process is too smooth and up to date. Have not get any errors while using it.

Nope, I have not found anything that I have to dislike about Book4time.

I was working in a hotel and facing booking errors with the current software so I have suggested this software to my administration to use for hotel bookings and execution.

It's a flabbergasting experience with appointment scheduling.

Book for any appointments on time.

Efficiency to process payment for appointment on time.

Effectiveness with inventory tracking.

It's an extensiveness with real-time appointment scheduling.

Superb and elegant tool with appointment scheduling.

Book for an appointment on time through mobile phone.

Brilliant for faster payments of appointments.

Mobile friendly.

We like that it's very user-friendly but it's also versatile. We are able to keep track of our customers' bookings with personalized profiles to give great service and also pull any kind of report we want and have better control of our finances.

We hope there is a way to have online payments here in Mexico

Keep track of our appointments in an efficient way, making the administration way easier and keeping all our information in one place

It covers major services at one place including hotels, Spa,Gym etc

Every tool has certain limitations but I tdidn't see any major disadvantages of Book4Time which I can highlight here.

Book4Time helped the client to manage all their customers in a single system, periodically running promotions, ease in appointment setting