Bnext Reviews

User Sentiments

Fee-Free ATM Withdrawals, Competitive Exchange Rates, Useful for International Travel, Responsive Customer Service

App Functionality Issues, Account Access Problems, Inconsistent Card Acceptance, Limited Account Features

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Review Summary

The predominant sentiment in Bnext user reviews is positive, indicating overall satisfaction. Customers appreciate the convenience and ease of use of the platform, highlighting its user-friendly interface and straightforward banking processes. The responsiveness and helpfulness of customer support are also frequently praised. However, some users have encountered issues with customer service, reporting delays in resolving problems. Additionally, a few negative reviews mention technical glitches and occasional difficulties in accessing accounts or making payments.

Pros

Easy to use: The interface is intuitive and userfriendly, making it simple for customers to find the information they need.
Wide range of products: Bnext offers a variety of financial products and services, including debit cards, checking accounts, and loans, making it a onestop shop for customers' banking needs.
Competitive fees: Bnext's fees are generally lower than those of traditional banks, making it a more affordable option for customers.

Cons

Limited availability: Bnext is only available in certain countries, which may limit its accessibility for some customers.
Customer support issues: Some customers have reported experiencing difficulties in contacting customer support, which can be frustrating and inconvenient.
Lack of physical branches: Bnext does not have any physical branches, which may be a disadvantage for customers who prefer to visit a bank in person.

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Reviews

Georg Schmidt

December 10, 2021 Source: Trustpilot.com

Superb

It's the best option I have found among other similar new banks. Every time I have travelled to another country it has been really useful and cheap witdrawing money, also I have made use of some promotions they had with riding companies. The new options they have added with cripto and Ria money transfers are super because I was missing that compared to the competence. The app was working kind of weird during the last months, but now I have no problems.

Will

August 22, 2021 Source: Trustpilot.com

Great account

So far one of the best virtual account I have.Especially if you travel lots in other countries, like me, the exchange rate and where the card is accepted is great. The only shame is that you are only able to open an account with them if you are resident in Spain.

jhony sanchez

February 1, 2021 Source: Trustpilot.com

excellent services

excellent services, according to the client's needs, immediate attention and covers all the desired requirements

Siiara

October 23, 2020 Source: Trustpilot.com

Useful

Found the card useful to transfer money from Europe to my son who was studying in US. Cheaper and without all the hassle of a regular bank account. Good phone and tablet apps.