Bloomerang Reviews

User Rating

4.5/5 (Based on 2,999 Ratings)

Rating Distribution

Excellent
62.9%
Very Good
30.2%
Average
5.4%
Poor
0.6%
Terrible
0.9%

User Sentiments

User-Friendly Interface, Excellent Customer Support, Comprehensive Reporting Features, Extensive Integrations

Limited Email Customization, Cumbersome Household Management, Limited Event Functionality, Inconsistent Data Integration

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Review Summary

Bloomerang users praise its user-friendly interface, ease of use, and robust features for tracking donor communications, managing relationships, and streamlining fundraising efforts. They also appreciate the excellent customer support and extensive training resources provided by the company. However, some users have expressed concerns about the system's occasional glitches, limited reporting capabilities, and the need for more customization options. Additionally, a few users found the pricing to be on the higher side compared to similar solutions.

Pros

Easytouse interface and intuitive user experience.
Robust data management options for tracking donor information.
Seamless integration with other donor management and fundraising tools.
Efficiently manage and track donor engagement activities.

Cons

Limited customization options for reports and data visualization.
Occasional technical glitches and integration issues reported by some users.
Steep learning curve for new users requiring dedicated training or support.
Pricing may be a concern for smaller nonprofits with limited budgets.

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Reviews

Ron Redlinger

November 21, 2024 Source: Trustpilot.com

The Bloomerang team has been responsive…

The Bloomerang team has been responsive to solve any issues or answer any questions we have. The webinars and training materials have been very helpful.The quarterly reviews with the database consultant have been extreemly helpful.

Robert OConnor

November 19, 2024 Source: Trustpilot.com

Boomerang's support staff are fast and…

Boomerang's support staff are fast and highly accurate. Their webinars are very informative, and the index of webinar's is spot on! The program is very user friendly and has virtually no glitches,

Jim Dyment

October 10, 2024 Source: Trustpilot.com

Fair Pricing

The fact that you have fair pricing for very small nonprofits makes it possible for our organization to afford this software.

Linda

August 8, 2024 Source: Trustpilot.com

A Dream System

The support, the ease of communication and the ease of use of Bloomerang have made our transition to the system a dream.

Betsy Hartley

August 8, 2024 Source: Trustpilot.com

The product is solid, the customer service is even better.

The product is intuitive and easy to use and the customer support is responsive, helpful and really listens. This was a good solution at a time when we needed some help and it's grown into being an invaluable tool for our team.

Adeana Estoll

July 2, 2024 Source: Trustpilot.com

Great Experience

Regular updates to platform, amazing customer service, and ease of use

Chelsea Evans

May 9, 2024 Source: Trustpilot.com

Easy to use

Bloomerang is very easy to use and the customer support is quick and thorough. The design is user friendly and intuitive. I love Bloomerang academy, and Bloomerang is constantly adding new features.

Lisa Intagliata

May 9, 2024 Source: Trustpilot.com

Quick reply and detailed answer

The Bloomerang rep. answered my question in great detail and did so within about 30 minutes of me asking a very cumbersome question. She helped solve our problem.

Stephanie Foley Davis

April 3, 2024 Source: Trustpilot.com

I love Bloomerang's user-friendly…

I love Bloomerang's user-friendly dashboard. The reports are customizable the majority of the time. Support is always helpful if I need them.

Tyler