Home/ Field Service Management Software/ Blitzz/ Reviews
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
See It & Solve It Remotely
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Blitzz's seamless accessibility sets it apart. Our non technical users find it incredibly user-friendly. This tool transforms the way our team offers instant assistance to our clients. Whether they're miles away or across the globe, Blitzz enables real-time support that's convenient and effective. Satisfied clients and a boosted bottom line are testaments to its efficacy.
I'm yet to come across any drawbacks, thanks to Blitzz's exceptional customer support. We appreciate the continuos features development and the multiple 3r. party software native integration with Blitzz.
Blitzz effectively addresses the challenges of remote video conferencing and support. It allows our team to bridge geographical gaps, providing timely and efficient assistance to my clients. This tool has not only streamlined my workflow but has also led to happier clients and improved business outcomes.
Easy access even for a noob. I never had a better video support application. With companies enabling work-from-home in these Covid times, this application has become more relevant for me to provide remote assistance to my clients in real-time. It makes it very convenient for both the service providers and the clients. Happy client-healthy bottom-line.
I don't see any downside right now with the level of customer support blitzz team is providing
Remote video conferencing and support
I found Blitzz much easier to use than any other video assist app. The interface is very simple and interactive. The best thing is that we don't have to download any app. Just click on the link and you are connected.
The call recording is available in .mp4 format. Mostly I have to transcribe the videos after the call. I would like the audio and video to be available separately in mp3 format so we can transcribe it easily.
I am using Blitzz for conducting remote inspections and official surveys. I found Blitzz very easy to use with a lot of interesting features.
Blitzz is very convenient and easy to use. It is a lifesaver for us with the wide aspects of features that allows us to remotely and efficiently fix technical problems.
I don’t find any problems using Blitzz. It has the best feature I could ever experience and I am satisfied with it. Blitzz does not require any downloads on your computer or mobile device and is easily the most beautifully designed video support software. I like the Markup and annotation feature, which allows me to capture photos and markup notes during a call with location and timestamp.
Don’t hesitate to contact their support team. Their support team is very prompt and will definitely guide you on your remote use cases.
The software helps us a lot in our technical problems quickly. It has the ability to invite and connect anyone easily over a live video for technical discussions. Blitzz made us more productive during the pandemic and while we worked from home.
Our company ships very complicated hardware overseas, and I love sending an invitation link via WhatsApp, which is popular globally.
Not much. It is a great app. Some new users take some time to learn the navigation and how to markup an image.
I like it, does exactly what we need it to do.
We make sure the wiring of our produce (a media mixer) is set up correctly and identify issues and serial numbers. Saves a ton of time.
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Blitzz has enabled us to respond even better to the maintenance needs of our customers.
Indeed in some cases it is absolutely necessary to remove the doubt on certain technical points.
A photo or a video are then much more meaningful than a description made by a client who does not necessarily have the necessary technical vocabulary. Blitzz thus makes it possible to bridge the difference between what we imagine and reality. Our diagnoses are therefore much more reliable and the resolution time is greatly reduced. In the end, our customer is satisfied and we are satisfied in return.
Nothing: Blitzz is the pefect product for our needs.
Typically blitzz helps us to solve problems with cables and connections for amplifiers and music players at our customers' premises.