Blackbaud eTapestry Reviews

PROS & CONS

What are the best aspects of this product?

There are plenty of resources available online to help users navigate the platform and solve the issues they encounter.

What aspects are problematic or could work better?

It takes time and effort to learn all this platform's features.

What specific problems in your company were solved by this product?

Thanks to this platform we are now able to manage our donors with ease and get more people to become involved in our cause. We are able to dedicate more time to reach out to people since we became more efficient with organizing data.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

This software matches our organization's needs really well. It is easy to use and well-designed. It allows us to view the amount of each individual donation and manage our records.

What aspects are problematic or could work better?

We hope future versions would be able to detect mistakes in manual input. This would a lot in making us more efficient.

What specific problems in your company were solved by this product?

This helps us easily achieve our monetary goals by giving us the data we need to assess our campaigns.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

It has an intuitive and friendly UI design. It makes the process of creating reports and managing donors easier for us.

What aspects are problematic or could work better?

It can take a while to learn how to use its querying features. However, the process becomes effortless with time.

What specific problems in your company were solved by this product?

We love that software is designed in a way that makes it easy for us to import data and access contact information.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

Blackbaud eTapestry is a user-friendly solution equipped with many capabilities for donor management.

What aspects are problematic or could work better?

It was a challenge for us at first to use eTapestry to its full potential. We learned how eventually, and since have been able to get things done faster, easier, and with greater accuracy using this software.

What specific problems in your company were solved by this product?

eTapestry is a cost-friendly solution for nonprofits looking to expand their reach. It is easy to learn and has many excellent features for donor management.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

Blackbaud eTapestry is a user-friendly and well-designed software that helps organizations identify who among their donor list will make the highest contributions. We love that we don't need technical expertise to be able to benefit from its many functionalities.

What aspects are problematic or could work better?

We hope they would provide users with better instructional and learning resources. This would help us get the most out of using their software.

What specific problems in your company were solved by this product?

We use this for storing and organizing donor profiles. It helps us stay in touch with donors and determine which of them is likely to give the most to our organization. We have been able to simplify our processes and provide better services to our customers, thanks to eTapestry.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

Blackbaud eTapestry serves as an all-in-one database platform for our organization. It is where we keep the profiles of our members and the contact information of our donors as well as their history with us. It allows us easy access to our data and makes our coordination procedures more seamless.

What aspects are problematic or could work better?

We think improvements could be done to make the software's interface more friendly.

What specific problems in your company were solved by this product?

This is a great donor management solution for small organizations like ours.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

We were using a different platform before and this one is better in terms of UI and UX design as well as customizability.

What aspects are problematic or could work better?

This isn't a major concern, but we wish plugins would be easier to find. Apart from this, we have no complaints.

What specific problems in your company were solved by this product?

It now takes less time and effort for us to create a database, thanks to eTapestry.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

I relied on this software for performing my duties as an intern. I highly appreciate its intuitive design.

What aspects are problematic or could work better?

The seniors in our organization find this hard to use.

What specific problems in your company were solved by this product?

This software has a good feature for designing pamphlets.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

eTapestry has a friendly interface and comes with informative resources regarding product use. It allows us to create campaigns and connect with more donors. It also allows us to send acknowledgment letters. Overall, it is an excellent software for nonprofit organizations.

What aspects are problematic or could work better?

We think the software's load time needs to be improved. We also think it would be great if they would add a social media integration feature.

What specific problems in your company were solved by this product?

We are able to gather both monetary and non-monetary donations for our beneficiaries using this software.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

We love this software's report builder. We are trying to get the most out of all its features and have acquired the training necessary to be able to navigate it with ease. When we have concerns, we reach out to their support team. They are very responsive and helpful.

What aspects are problematic or could work better?

It would be nice if they would make all the software's features available for free. We would also benefit from getting access to the software's learning materials. It would help a lot with transitioning to using this software.

What specific problems in your company were solved by this product?

We are better organized with Blackbaud eTapestry. It allows us to easily view the information we need to get our work done faster. We can access the profiles and status of donors and focus on the ones that are more capable and willing to give to our organization.

Are you a current user of this product?

Yes