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Bixpand.ai Reviews

User Rating

5/5 (Based on 74 Ratings)

Rating Distribution

  • Excellent

    94.6%
  • Very Good

    5.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Excellent Customer Support, User Friendly Interface, Effective Lead Management, Affordable Pricing

Limited Social Media Integrations, Occasional Technical Issues, Lack of Onboarding Documentation, Limited Customization Options

Do You Use Bixpand.ai?

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Review Summary

Bixpand.com users consistently praise its user-friendly interface and outstanding customer support, citing their responsiveness and willingness to assist with any technical challenges. The platform's all-in-one approach for CRM, marketing, and sales activities is highly valued, particularly for its ability to streamline operations and save time. While Bixpand is considered a powerful tool, some users suggest a need for more robust analytics features, particularly in social media marketing, and increased customization options for reporting and graphic generation.

Pros

  • Excellent customer support with quick response times.
  • Userfriendly interface with intuitive design and ease of use.
  • Powerful allinone CRM with integrated features for marketing, sales, and customer service.
  • Streamlines CRM operations, enabling better lead management and client communication.

Cons

  • Limited social media connections, but expected to be expanded in the future.
  • Data upload can be tricky, but support team is helpful.
  • Some features still under development, but continuous improvements are planned.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 6, 2023 Source: G2.com
"Amazing services!"
What do you like best about Bixpand.com?

Bixpand is very user friendly. The team is always available to assist with questions regarding the software. I love how AI is built in to the system making newsletters and email marketing very efficient.

What do you dislike about Bixpand.com?

I would like to see Bixpand have more connections to additional social media outlets but I'm sure this is something they can do in the future.

What problems is Bixpand.com solving and how is that benefiting you?

I was looking for a way to collect data and easy way to build newletters to market to my customers. Bixpand's system has help me acheive that goal.

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ZM

Zack M

November 17, 2023 Source: G2.com
"Very professional and patient. I loved my experience."
What do you like best about Bixpand.com?

The level of communication with the team.

What do you dislike about Bixpand.com?

I havent found anything to dislike I would recommend this service to anyone.

What problems is Bixpand.com solving and how is that benefiting you?

Mass email outreach and customer relations

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PP

PJ P

November 17, 2023 Source: G2.com
"The All-in-One platform we’ve been waiting for!!!"
What do you like best about Bixpand.com?

Bixpand.ai stands out as a remarkably powerful all-in-one platform, serving as the ultimate solution for running a successful business. With its comprehensive capabilities, managing your business becomes a seamless and potent experience. The unparalleled customer support team consistently exceeds expectations, going the extra mile to ensure exceptional outcomes. I strongly recommend diving into the power of Bixpand.ai to transform and enhance your business operations.

What do you dislike about Bixpand.com?

This platform is a game-changer. Delivering exactly what everyone needs, it leaves no room for dislikes. The outstanding customer service takes the experience to a whole new level. Highly recommend for a seamless and satisfying solution.

What problems is Bixpand.com solving and how is that benefiting you?

This platform is a game-changer, helping me efficiently manage my business. From staying in touch with clients and prospects to coordinating with team members, it’s an all-in-one solution that tackles every business challenge.

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SA

Sam A

November 13, 2023 Source: G2.com
"Best All in one CRM with the brightest future very much ahead of it"
What do you like best about Bixpand.com?

offers an affordable and ease of use all in one CRM TOOL with multi functional features such as its own email box and Text service included. Custom forms and lead generation tools and newsletter and sms management. A simple and ease to use review management platform for google and yelp reviews. AI intergration with email newsletter creation and also a landing page creator thats comes included witht his all in one beast! Sudipta the founder of bixpand was extremely helpful during the onboarding and was guiding me through the implementation process. Customer support was prompt and very helpful.

What do you dislike about Bixpand.com?

N/A NOTHING THAT COMES TO MIND. IT STILL HAS ALOT OF GROWTH AND ENHANCEMENTS ON THE PLATFORM SO IF YOURE PATIENT YOU WILL BE REWARDED

What problems is Bixpand.com solving and how is that benefiting you?

All customer service relation marketing management and suppor. it provided all the tool i need to manage autonmated workflows in the marketing sense, It very much caters to the small business that cannot afford the like like Monday or Salesforce amongst some of the other CRM giants that cater to enterprises. Bixapnd is filling the gap left by the companies to foment a platform that can help any business size gain online traction as well as physical foot traction into small brick and motors shops

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LH

Lorne H

November 9, 2023 Source: G2.com
"A Comprehensive Sales and Marketing Powerhouse"
What do you like best about Bixpand.com?

I love that so many powerful features are integrated right within the CRM. It's easy to set up with intuitive functionality to start driving your sales and marketing in short order.

The support team behind the tool is also very responsive and truly seems dedicated to 100% user satisfaction.

What do you dislike about Bixpand.com?

The tool is still growing and being perfected. There are relatively minor tweaks I'm waiting to see that will more fully check all the boxes for me.

What problems is Bixpand.com solving and how is that benefiting you?

It's a versatile tool suitable for both small and large businesses, offering a wide-range of functionalities for sales and marketing. A practical, all-in-one CRM solution that simplifies and enhances sales and marketing activities.

The CRM's integration of email, text, and click-to-call dialing into one platform streamlines communication processes. The omnibox feature centralizes communication and it's history, enhancing the ease of tracking interactions.

Setting up and running email campaigns is really easy utilizing Bixpand's infrastructure. I also love how easy it is to start communicating with outbound calls right within the CRM. Simply enter your existing phone number, verify it, then your ready to start dialing with convenient click to call functionality.

Lead capture & management is also efficient with Bixpand, enabling form capture integration on landing pages that can drive subsequent email nurturing campaigns. Contact segmentation, tagging, and organization functionality are well thought out, simple and effective.

Additionally, Bixpand includes tools for managing reviews and reputation directly within the CRM, helping to grow a positive business image.

Best of all, Bixpand allows white-labeling so that I can offer all this as my own branded tool for client needs.

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SR

Star R

November 8, 2023 Source: G2.com
"Bixpand.ai is your business growth and expansion super center and business development hub!"
What do you like best about Bixpand.com?

In an age where agility and efficiency dictate the pace of business growth, Bixpand.com has emerged as a revolutionary Sales Acceleration Platform, tailor-made for the dynamic needs of SMEs. As the driving force behind MY USA Local's recent surge in productivity and client engagement, Bixpand.com has proven to be an indispensable asset.

The platform's intuitive design and mobile readiness have allowed our team to operate with unparalleled flexibility. Bixpand's all-inclusive approach means we no longer juggle multiple tools; it's all there, simplifying our workflow exponentially.

What do you dislike about Bixpand.com?

Thats its available to our competition pergaps lol.

What problems is Bixpand.com solving and how is that benefiting you?

What truly sets Bixpand.com apart is its commitment to affordability without compromising on quality. Operating as a 100% Free CRM, it shatters the barrier to entry for small and medium businesses looking to expand their sales operations. The unlimited contacts feature coupled with advanced CRM marketing automation tools has transformed how we approach lead management and conversion.

The suite of email marketing features has been a particular standout for us. With over 60+ pre-built templates, our campaigns have never looked better or been more effective. The seamless integration with other email marketing services has augmented our delivery and automation capabilities, ensuring our messages resonate and convert.

Lead generation has never been smoother. Bixpand.com doesn't just find leads; it provides a comprehensive toolkit that enables our sales team to turn prospects into loyal customers. The automation and tracking of marketing campaigns through this platform offer insights that are gold dust for strategic planning.

The sales toolkit is another feature we can't praise enough. From making business calls to managing deals in the pipeline, every aspect of our sales process has been enhanced. The live-chat feature and customer feedback tools, in particular, have significantly improved our online reputation and customer satisfaction rates.

In conclusion, Bixpand.com is more than just a CRM; it's a growth catalyst. It's equipped MY USA Local with the means to not just chase sales but to score them consistently. For any SME ready to take their sales game to the next level, Bixpand.com is the partner you've been waiting for.

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JJ

Janet J

November 5, 2023 Source: G2.com
"Love Bixpand for it's simplicity and ease of use"
What do you like best about Bixpand.com?

Ease of use

Customer Support

Ease of Implementation

What do you dislike about Bixpand.com?

The need for more onboarding documents and videos

What problems is Bixpand.com solving and how is that benefiting you?

Affordable, simple marketing and sales tool for small business

Read more
PJ

Pia J

November 5, 2023 Source: G2.com
"All in one solution"
What do you like best about Bixpand.com?

Friendly people who are eager to help with quick response times.

What do you dislike about Bixpand.com?

There are still some features that are in the pipeline

What problems is Bixpand.com solving and how is that benefiting you?

A one-stop solution for your business. It's easy to work in and offers everything that I need except the graphics which I wouldn't expect. There are different modules: Leads, Contacts, Marketing, Sales, Reviews, and Reports. Many different templates to choose from that are very easy to modify and edit and more features are always being added. Tracking is made easy and you can categorize your leads, and create different workflows such as automated emails. By connecting Bixpand to your website you can easily add popups, lead forms, blogs, etc., and edit from your Bixpand dashboard. You can call from the app, or market via email, text, or voice. The base package includes most of what you need, but some features are extra, in addition, you can add support functions such as VAs, a marketing team, having a website built, and more, all for a very low price.

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GB

Garnett B

November 1, 2023 Source: G2.com
"Bixpand is a game changer for my business"
What do you like best about Bixpand.com?

Bixpand support is fast via chat, zoom, or phone. It is easy to use and implement to create my website to attract leads to my business offers.

What do you dislike about Bixpand.com?

They are currently working on the integration to connect Google email and calendar accounts.

What problems is Bixpand.com solving and how is that benefiting you?

Everything that I need for lead generation is available with Bixpand.

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AC

Aaron C

October 29, 2023 Source: G2.com
"Revolutionizing Productivity - All-in-One Marketing & Sales Outreach CRM"
What do you like best about Bixpand.com?

What I like best about Bixpand is the ability to get rid of many other SaaS tools, such as email verification, phone verification, email drip campaigns and mass text messaging tools because Bixpand offers all of those services plus many more.

What do you dislike about Bixpand.com?

No complaints about Bixpand. This has all the features plus more for my outbound sales, marketing and CRM needs.

What problems is Bixpand.com solving and how is that benefiting you?

Bixpand is solving many problems for our outbound sales efforts. It allows us to verify emails and phone numbers, it gives us email templates, it allows us to not only store the contacts in our CRM but it lets us send email campaigns, automated follow-ups, move interested leads to pipelines and one feature that no other CRM has is the domain reputation, allowing me to monitor the health of the sending domain. Bixpand allowed us to get rid of our data verification tools, email sequencing tools, and previous CRM and project management platform. Bixpand is our all in one marketing and outbound sales platform now!

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