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BigMarker Reviews

User Rating

4.8/5 (Based on 599 Ratings)

Rating Distribution

  • Excellent

    85.8%
  • Very Good

    10.5%
  • Average

    1.8%
  • Poor

    0.7%
  • Terrible

    1.2%

User Sentiments

Ease of Use, Excellent Customer Support, Robust Features, Extensive Integrations

Occasional Technical Issues, Steep Learning Curve, Limited Landing Page Customisation, High Bandwidth Requirements

Do You Use BigMarker?

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Review Summary

Overall, users have expressed mixed opinions about the software. While some users appreciate its ease of use, intuitive interface, and reliable video quality, others have encountered technical difficulties, limited features, and occasional glitches. The software's customer support has received both positive and negative feedback, with some users praising their responsiveness and helpfulness, while others have experienced delays and unsatisfactory resolutions. Additionally, users have noted concerns regarding pricing, with some finding it affordable and others deeming it expensive for the offered features.

Pros

  • Easy to use and intuitive interface for creating and managing webinars.
  • Robust customization options for branding and engagement.
  • Seamless integration with popular marketing and analytics platforms.

Cons

  • Limited interactivity options for attendees during live webinars.
  • Occasional technical issues reported by users during largescale webinars.

AI-Generated from the text of User Reviews

Reviews
OB

October B

January 28, 2024 Source: G2.com
"Webinar Wizardry"
What do you like best about BigMarker?

Polls, quizzes and fetaures are so engaging.

What do you dislike about BigMarker?

I like everything about Bigmarker. I use it everyday.

What problems is BigMarker solving and how is that benefiting you?

I've hosted webinars of all sizes on BigMarker, from intimate workshops to massive conferences, and the platform has never let me down. Its reliability and scalability are second to none, making it an ideal choice for businesses of all sizes.

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NJ

Niko J

January 24, 2024 Source: G2.com
"Awesome Product!"
What do you like best about BigMarker?

The Webinar Quality is outstanding. Easy to use.

What do you dislike about BigMarker?

For the use, personally my problem is within my own connection speed. Not BigMarker problem, but in my country the connection speed is not stable.

Recommendations to others considering BigMarker:

If you want Webinar Platform with great support, great saas. BigMarker is a must. You'll never regret it.

What problems is BigMarker solving and how is that benefiting you?

This is the best webinar platform that i ever use and will stick for it

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RE

Raj E

November 30, 2023 Source: G2.com
"Reliable App for webinars , meetings and events"
What do you like best about BigMarker?

It is an all in one, In one app we have webinars, Streaming and Events

What do you dislike about BigMarker?

Takes a bit of effort to utilise its full potential

What problems is BigMarker solving and how is that benefiting you?

Capturing leads requires new content all the time ,this can be daunting sometimes, Bigmarker Evergreen webinars come to the rescue , we can create content and keep it running at various interval to capture leads automatically

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MH

Maximilian H

November 2, 2023 Source: G2.com
"Great webinar tool & perfect customer service"
What do you like best about BigMarker?

We are using BigMarker to implement and host weekly webinars on our website, live as well as on demand. We really enjoy the ease of use and the various options to make a great webinar experience. During the setup we had a lot of great support from the BigMarker customer service team. From there on it was really easy to administrate ourselfs.

What do you dislike about BigMarker?

There is not much to say. Sometimes the API documentation is a little bit late compared to the chnages, but is then always kept up to date.

What problems is BigMarker solving and how is that benefiting you?

As a platform for financial professionals we wanted to offer an easy to use webinar service. We achived this by implementing BigMarker as our webinar and live streaming tool. Embedded in our website we can offer easy to register and easy to participate webinars for our users and clients.

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PP

Peggy P

October 31, 2023 Source: G2.com
"Platform is very user-friendly and professional."
What do you like best about BigMarker?

I like how easy it is for presenters and how nice it looks for attendees. In addition, EVERY PERSON who I've worked with at BigMarker exceeded all expectations. They were professional and knowledgable. I would certainly recommend this team to anyone!

What do you dislike about BigMarker?

Nothing! I really like everything about BigMarker!

What problems is BigMarker solving and how is that benefiting you?

The training we recieved after becoming a client was very thorough. I really liked all the resources and training manuals that were also shared. It took a minute to get comfortable with the platform, but now we are experts!!

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JE

Jason E

October 20, 2023 Source: G2.com
"Powerful and easy to use webinar platform!"
What do you like best about BigMarker?

BigMarker is a fantastic platform for sharing our message with a large audience! We love it! BigMarker is super flexible and easy to use. It didn't take long to get up and running with it. Support addressed the few questions we had since it was easy to get in touch with them

What do you dislike about BigMarker?

The biggest issue has been with low bandwidth connections, however, BigMarker has done a great job improving that over time though!

What problems is BigMarker solving and how is that benefiting you?

Covid 19 really did a number on things and when everyone moved online it changed life - BigMarker made a huge difference in communicating with customers and others by providing a fantastic platform.

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MP

Martina P

September 12, 2023 Source: G2.com
"Best Customer Care Out There!"
What do you like best about BigMarker?

The best part about BigMarker is their incredible and dedicated customer care team. Truly, I have never experienced this level of care with a vendor before. Not only do they create events when I'm unable to or strapped for time, but they emphasize education as much as they can. So when I'm in the process of building an event and I can't do something or figure something out, they always provide me with the option of doing it myself by pointing me in the right direction or offering to do it on my behalf. I prefer to handle things myself in-platform because the knowledge acquired helps me be that much quicker when creating our next event, and that's helpful because sometimes our events are created last minute, or are urgent events that we need to share out immediately, so it's ideal for me to understand the platform in its entirety and be prepared for a quick turnaround. Their team knows this, so they're really great at giving me that education as well as being the anchor I need to help QA something to ensure it's done correctly, or to just do it for me if I'm too busy. I also really appreciate their willingness to do post-event recap calls where they'll note which aspects went well, which didn't, and assess how they can make things even better for my next event based on my feedback. They really do take that seriously and I can't express how much I appreciate it.

In addition, the platform itself is very easy to use and quite intuitive -- it's definitely not just the education that's helpful, the platform was designed well to ensure a good user experience. On the back end, I'm able to duplicate events easily and replace branding and other information that coincides with that new event, and that has helped save so much time for me and my team. I also feel the external user experience is great -- there have never been any hiccups on the attendee side, and joining an event is very simple. The flow overall is great both on the back and front end of the platform, which I really apprecaite.

What do you dislike about BigMarker?

I really don't have much to say on this side, truly! There are some platform enhancements that I've mentioned to the team, particularly one that my team is curious about having implemented, but it's quite minor and won't derail us much in terms of creating future events. Regardless, the BigMarker team always seems adamant about noting certain features I'm interested in implementing, so I appreciate that it's something they frequently ask about when we do our event recap calls.

What problems is BigMarker solving and how is that benefiting you?

The biggest problem BigMarker solves for me is it saves me lots of TIME. Due to their team's dedication in training and willingness to understand what kinds of events we put on, they're able to help navigate me as a user so I know exactly what I need to do every time we host a virtual event. For more complex events, or if I am strapped for time in something, they are always there and willing to help take care of it all for me --- but that's usually not what I want, so I prefer the education route. Once I understand how something is done, I know exactly what I need to do and how much time I need to do it in, so assigning tasks to our create teams or film teams to complete their part of the event is a breeze. I am in full control of the entire process and I know what the timing looks like for every event we host, and that's something that has been a complete life saver with BigMarker.

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AY

Adriel Y

September 9, 2023 Source: G2.com
"BigMarker has been an essential tool for our online business... and it's so easy to use."
What do you like best about BigMarker?

It is a webinar software that allows me to run live, on-demand, and automated webinars. We were able to get everything set up in about 15 minutes.

What do you dislike about BigMarker?

The dashboard design at first was too busy/cluttered for me but has since improved.

What problems is BigMarker solving and how is that benefiting you?

We can collect email addresses, charge for admission from the get-go or offer a no-cost educational masterclass. The whole process from signup to followup and be streamlined which is a huge time saver.

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NP

Neil P

September 5, 2023 Source: G2.com
"BigMarker - It just works!"
What do you like best about BigMarker?

I love the integrations and ease of use, not to mention the fantastic support staff. They have been stellar to deal with. Then add the ongoing new features and tools. We replaced several SaaS tools with BigMarker.

What do you dislike about BigMarker?

There is nothing I dislike about BigMarker, it's never failed us or sent out half-backed features. We have made suggestions that were later added to the product, meaning that the team listens to the user base — something of a rarity.

What problems is BigMarker solving and how is that benefiting you?

We demo products and discuss with clients online how to solve problems. Because travel was restricted, the tools allowed us to be a part of a solution in a remote location.

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CH

Chris H

September 2, 2023 Source: G2.com
"Affordable and Effective"
What do you like best about BigMarker?

Bigmarker is effective and easy to use. Mostly I like the affordability. I also like the sidebar features.

The most impressive feature may be the call to action button that I can deploy when I get to the pitch part of a webinar. This makes the experience quite seamless.

The polls and separated chat/questions bar is also useful.

What do you dislike about BigMarker?

I do wish that the green screen functionality was better. I have a good green screen and studio lighting so I can get away with it okay. But if your lighting is not great you may have some issues.

What problems is BigMarker solving and how is that benefiting you?

I have used BigMarker to run webinars to generate clients. And it has worked. :-D

Read more

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