BHN Rewards (formerly Rybbon) Reviews

Any rewards that are not claimed are automatically refunded.

Sometimes it is a bit bothersome to track down the PO I used once I get a refund.

It is helpful when we need to send rewards to clients or our own employees.

To build long-lasting relationships with customers and improve brand perception, our agency uses different strategies, and one of them is to offer incentives. BHN Rewards makes it easy to deliver and track these incentives, allows you to set an expiration time for the rewards and recover all of those that were not redeemed. This way, losses are reduced and the ROI of the campaigns is increased.

There are few integrations with marketing and sales platforms, you have to use Zapier to expand the range of options, and it is an extra cost. I would like to see the BHN Rewards platform expand its catalog of integrations.

It is a platform that is quick to implement and easy to manage. We have detailed control over the rewards delivered, and I can also customize the message that the client will receive, giving a personalized touch to each incentive. It has helped us improve the perception of brands and give consumers that little push to buy.

We use BHN Rewards for promotional campaigns, when customers need an extra incentive to make a purchase. Also to motivate customers to leave feedback, it integrates well with SurveyMonkey and Marketo. Overall, the platform is easy to use and it is possible to track the rewards you give out.

You can't always be giving out incentives, so their use is limited to seasons or not, everything depends on the market you are working in, I would say that is the negative side of this tool.

We have clients who are in very competitive industries and as part of our strategy to achieve sales, conversions or leads, we have integrated BHN Rewards. Logistically, it makes it easier for us to deliver incentives, which we offer in our promotional campaigns to gain clients or subscribers. In addition, this tool integrates very well with our other survey and email delivery tools.

I like that I can provide a gift card to our teams globally which can be very difficult without a platform such as BHN Rewards. I can pick from a variety of cards and currencies. BHN also now allows us to scedule rewards which is very helpful when sending out lunch credits to global teams.

Soemthing I find difficult about BHN is that I have to create a whole seperate campaign each time I send a different amount out. It would be helpful to be able to choose different amounts in the same campaign.

BHN Rewards is solving our problem on how to administer rewards and incentives globally. As a global company it can ben difficult to find a way to send gift cards across the world. This platform helps to streamline the task and allows us to send cards to everyone from one app.

How easy it is to use, how our company gets a refund from unclaimed rewards, and how it integrates with our survey platform. Customer support is quick to respond. It also has saved so much time. We used to manually send gift cards and the time it took to do that was insane. BHN Rewards has cut our time by 3/4. I could go on and on. It's just a great tool.

I can't really think of anything I don't like. I would, however like to see more graphic options that could be used on the email the particpants receive. I don't care of the "package" graphic.

It is solving how much time I used to spend on sending out thousands of rewards.

I love its API connection with Qualtrics. I love that we can reward survey respondents worldwide and their support is very responsive and gets back to me quickly.

Sometimes there is a short lag time for BHN to recognize surveys created in Qualtics, as well as sometimes a short lag time for the link to Qualtrics to work.

Assisting with setting up campaigns as well as creating an account where other departments can use it and use their own budget rather than our department having to divvy up the invoice on our end.

Because BHN has so many options, it's a one stop shop for some like myself who hates shopping and browsing. You get in, you pick what you want, and send it off - everyone's happy. Simple is always better when shopping and it's hard to beat BHN for what they offer in options, simplicity of use, and aesthetic of site. Additionally, whenever I've had issues with the site, their Customer Support is super simple and doesn't feel too automated.

Personally, I am not a huge shopper so seeing so many options is a bit draining. BUT, that is also a thing I like so that I can keep it fresh every time I use BHN Rewards.

Keeping everyone happy in a way that is quick and simple.

It is well respected and trusted, it is easy to use it can be used frequently, it is easy to implement, and it integrates with business outcomes, it has a few cool features, the customer support is okay

Nothing as such, I haven't found anything to dislike

BHN Rewards help in spreading brand awareness. It helps solve the information asymmetry problem between the buyer and the seller. It helps me to get gift cards from merchants of choice.

I like how easy it is to use the software in general. Using it often wasn't difficult like some other sofwares and integrating it into a daily work flow has its benefits.

Customer support could be a bit better here. There have been some issues

Ghosting can be a big problem but giving someone an incentivie is always a great way of increasing communication.

Very easy to use, and big selection especially when sending rewards to team members and clients. The refund for unused rewards is helpful.

Nothing at this time! It's user friendly

Quick solution for incentivizing sales teams and unresponsive clients.