BerniePortal Reviews

Bernie portal is best for all HR needs every HRIS system is great to use in Bernie portal.The program is very simple to use and easy to navigate . You can do employee management online in bernie.

Bernie is overall a good platform but it's mobile application is really limited to usefor what can be done. You can't put sick day. And it gives problems to ingreate with other portals.

There are lot of problems that

I love that I can track all e-mails and personal information relating to me in one place.

There is nothing I dislike about the BerniePortal.

Communication between HR and all employees is key with keeping information updated.

I love the option for automation and it is easily built in house

The charm service is awful. If you can get someone to answer you, chances are they don't know how to answer your question.

It's a great benefit admin tool to show employees to elect all benefits electrically

I really like that documents can be hosted. It's a great resource for the essentials, PTO, Benefits, and Time keeping.

PTO times are difficult to change if scheduled and then canceled or rescheduled. A provision for editing PTO and then approval should be put in place.

Centralized source of information regarding benefits and document sources.

I like that Bernie Portal is an all in one software solution for HRIS.

Some disadvantages of Bernie portal is the capabilities to integrate with certain carriers.

We are solving having a comprehensive system for our team.

The program is simple and very easy to navigate. When I first use it, I was amaze on how easy it was to follow. It's like filling out a paper form. The ability to have employees sign the document online is great. With different schedules for our employees the ability of them being able to do that online at their own convenient. The reports are simple to do and the best part is the customer support. They are very friendly and helpful.

So far it has worked well with us. We are in the process of the onboarding and if we have issues, I will definitely come and update my review.

If you are looking for something easy and non complicated for both administration and employees this is a program you may want to look at.

Simplification of our benefits management. Minimize paper forms, ability for each staff to review online or access their benefits has been helpful.

The user experience in the portal itself is pretty good. It is easy to choose a benefit plan and see all the relevant information.

The biggest downside is that the portal is a data collater that then requires manual entry on the benefit provider side. In my case, I registered for benefits and then found that the data wasn't entered on our broker side. It was an easy fix as I had done my part and was paying for the benefits, but the fact that the whole process functionally depends on a human kills any efficiency that the portal could provide.

It makes it easy to register for benefits and check the differences between benefit plans.

It got my company away from paper onboarding, benefit enrollment, and PTO tracking without the big investment in an HRIS, since our broker set it up for us. Honestly that is the only good thing about this system.

This is a very basic system. It does not offer robust data analytics, which means I still have to create my own spreadsheets and formulas to calculate things like turnover. The notifications of benefit changes, pay changes, and terminations is not always sent to the broker so the benefits admin part has caused many billing errors. We can not use the I-9 feature since the system doesn't follow the guidelines per the government ,nor will they update it after I sent them the guidelines. This is a HUGE issue since a mistake is $110 a box for not having a "N/A." If there is a change to any tax documents, like the W4, I have to let them know to update that in the onboarding documents and send them the form. I shouldn't have to worry that the system I'm using is making us non compliant and could cause us fines if audited.

I think the concept of BerniePortal is fine. It just lacks in so many ways to actual HRCMs that have HR professionals on staff, who know the laws and keep updated with the changes. Bernie was created by brokers as a solution to offer clients for benefit admin and decided to dabble in HR.

The only problem I am solving is less on-boarding paperwork.

Its an online tracking system for employee management. It's nice to have that in digital format.

The mobile app is really limited for what you can do. For example, you can't put in a sick day.

Its an online tracking system for employee management.

The system was initially built by brokers.

Overall technology, customer support, feature roadmap, user interface, knowledge base, and pricing

Bernie Portal should not be considered by any broker looking to implement a benefits administration system for their clients. Bernie Portal is more expensive than competitors and Bernie Portal provides outdated technology, subpar customer services, and zero plans for innovation to their benefits administration platform.