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Bento for Business Reviews

User Rating

4.6/5 (Based on 378 Ratings)

Rating Distribution

  • Excellent

    74.9%
  • Very Good

    14%
  • Average

    6.1%
  • Poor

    1.3%
  • Terrible

    3.7%

User Sentiments

Real-time Expense Tracking, Flexible Spending Controls, User-Friendly Interface, Seamless QuickBooks Integration

Slow Fund Transfer Times, Occasional Card Declines, Limited Free Cards, Inconsistent Customer Service

Do You Use Bento for Business?

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Review Summary

Bento for Business garners positive feedback from users across various platforms. The platform's intuitive interface and user-friendly design are widely praised, enabling efficient expense management. The mobile app is also lauded for its convenience and seamless integration with the web version. Bento for Business is also recognized for its excellent customer support, with users commending the prompt and helpful responses from the support team. Additionally, the platform's reporting capabilities are highlighted as a key strength, providing valuable insights into spending patterns and facilitating informed decision-making.

Pros

  • Userfriendly interface with intuitive navigation.
  • Streamlined accounting processes for efficient financial management.
  • Realtime reporting and analytics for datadriven decisionmaking.
  • Robust integration options with popular business applications.

Cons

  • Limited customization options may not suit all business needs.
  • Occasional technical glitches reported by some users.
  • Absence of advanced features found in more comprehensive accounting software.
  • Customer support responsiveness could be improved for better user satisfaction.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

May 24, 2023 Source: G2.com
"An Expense Account for all Expenses"
What do you like best about Bento for Business?

The virtual cards - they offer timely control of spending limit provides great ease for our expense management. The Bento platform tracks our expenses and basiclaly does the accounting job for us. The ability tracks where money is used at ease is very useful as well. The API also offers management convenience for large volumn of transactions

What do you dislike about Bento for Business?

Sometimes the system has errors (e.g. card balances not reflected timely) but customer support is very slow (sometimes weeks) to responde to our inquiries and resolve technical errors.

What problems is Bento for Business solving and how is that benefiting you?

Simplifies tracking expenses and controlling expenses.

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AJ

Ana Real J

February 13, 2023 Source: G2.com
"Trust the purchases but verify with Bento for Business"
What do you like best about Bento for Business?

In this interface, the Bento dashboard, I can check the cards and see how much spending is ocurring and limit the spending on each card as well as what the cards can be used to pay.

What do you dislike about Bento for Business?

A comment section to notify individual card owners why their cards were turned off.

What problems is Bento for Business solving and how is that benefiting you?

Always vigilant, watching for signs of internal fraud, vetting employees and reviewing everything.

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JD

Jay R D

February 6, 2023 Source: G2.com
"Excellent product"
What do you like best about Bento for Business?

Bento for Business is a great tool that provides small businesses with thorough and simple solutions. The platform is user-friendly and offers a number of tools to assist with managing expenses, issuing invoices, and keeping track of staff spending. Business owners can easily track their cash flow and make wise financial decisions with the help of Bento for Business.

The platform also smoothly interfaces with well-known accounting programs like QuickBooks, making it simple to reconcile spending and maintain all financial data in one location.

Additionally, the customer service offered by Bento is excellent, with helpful and experienced staff on hand to address any queries or issues.

All things considered, Bento for Business comes highly recommended for small enterprises searching for an all-inclusive and budget-friendly spending management and monitoring solution.

What do you dislike about Bento for Business?

It could not be appropriate for every business, and individual needs might differ, just as with any other product.

What problems is Bento for Business solving and how is that benefiting you?

Small businesses like us gain from Bento for Business because it gives them a complete, affordable, and user-friendly financial management solution, freeing them up to concentrate on managing and expanding their operations.

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AU

Anonymous User

December 21, 2022 Source: G2.com
"Bento has been great for our company."
What do you like best about Bento for Business?

It is easy for all departments to use and manage.

What do you dislike about Bento for Business?

We have had a couple of technical difficulties with the website.

What problems is Bento for Business solving and how is that benefiting you?

It allows our managers have a live look at their team's purchases.

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AU

Anonymous User

August 9, 2022 Source: G2.com
"Comprehensive Program for Small Business"
What do you like best about Bento for Business?

Easy to use card accounts with the ability to control spending in real-time.

What do you dislike about Bento for Business?

The consolidated statement of all cards makes the reconciliation of the account cumbersome when you have a large number of cards.

What problems is Bento for Business solving and how is that benefiting you?

Transparency of spending helps to control spending in real-time and make adjustments as necessary.

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CH

Cindy H

July 18, 2022 Source: G2.com
"We love Bento!!!"
What do you like best about Bento for Business?

As an Accounting Manager for a startup company, I like the ability to quickly change controls on cards as needed (one-time increases. turning on/off the ability to process foreign transactions, etc.) I find it also beneficial to account for one pooled fund vs paying and accounting for multiple different credit cards. The ability to get reports by cardholder is easy so you still have visibility at the individual level as well as a consolidated picture.

The QBO interface is pretty good but could be improved by additionally integrating the vendor names and recalling the g/l account assignment (as QB does) for repeat vendors/transactions. We have all found the system to be very intuitive making it easy for the cardholders to upload their receipts for each transaction which uploads the receipt as an attachment in QBO when it is synced. (A huge positive!)

The customer service has also been great. We ran into a small issue at the setup but the Bento Team was eager to jump in and rectify the problem.

Our management team is also very happy with Bento! That said, it has been a win-win!

What do you dislike about Bento for Business?

No downsides that we have found.

I wish the accounting integration was a little better as far as uploading the vendor field and recalling past g/l account assignments as QB does.

What problems is Bento for Business solving and how is that benefiting you?

Only accounting for one pool of funds as opposed to accounting for 10 separate debit cards (as the company was previously doing before I was hired and switched over) has saved time and made for better visibility of activity for management and accounting. Better spending control and flexibility.

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AU

Anonymous User

May 25, 2022 Source: G2.com
"Great job to the people at Bento"
What do you like best about Bento for Business?

Its simple when i need tools or hardware im not limited. And always get the job done no matter how big or small

What do you dislike about Bento for Business?

So far I haven't any issues with Bento its in and out so I can get back quickly to the job I'm doing

What problems is Bento for Business solving and how is that benefiting you?

Again easy quick access to funds everywhere.

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TL

Tahnde L

January 28, 2022 Source: G2.com
"User friendly"
What do you like best about Bento for Business?

Having a Bento account is a great way to give employees an expense card without having to add them to a major credit card account. You can set daily limits and controls.

What do you dislike about Bento for Business?

Had an issue with cards being declined at Menards. Contacted Bento multiple times and they were unable to resolve the issue with the merchants system.

What problems is Bento for Business solving and how is that benefiting you?

Giving employees the ability to pay for needed things on the job without having to use their own money or get reimbursed.

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AU

Anonymous User

January 26, 2022 Source: G2.com
"Great!"
What do you like best about Bento for Business?

Ease of use, bento is easy to use for our employees and accounting staff

What do you dislike about Bento for Business?

The new reporting features are amazing, and save us time.

Recommendations to others considering Bento for Business:

Just do it

What problems is Bento for Business solving and how is that benefiting you?

Bento has allowed our shop guys to travel and track those expenses easily.

Read more
AU

Anonymous User

January 24, 2022 Source: G2.com
"Using Bento for Business for complete spending management."
What do you like best about Bento for Business?

Bento for Business has given our Non-profit foundation the ability to empower our staff while remaining in control of our fiscal management. Its straight-forward functions and easy reporting have saved us thousands of dollars in administration time and money.

What do you dislike about Bento for Business?

As a Bento for Business user, we would like to see more focus on some improved detailed reporting for the admin side of the product.

What problems is Bento for Business solving and how is that benefiting you?

Bento for Business has allowed our state-wide staff to manage their projects without worrying about expense advances or funding. We are able to increase funds to cards of the fly to meet needs while decreasing our risk if cards are lost, stolen, or subject to fraudulent charges.

Read more

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