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BDRSuite Reviews

User Rating

4.5/5 (Based on 136 Ratings)

Rating Distribution

  • Excellent

    60.3%
  • Very Good

    30.9%
  • Average

    5.9%
  • Poor

    1.5%
  • Terrible

    1.5%

User Sentiments

Ease of Use, Affordable Pricing, Reliable Backups, Excellent Customer Support

Occasional Software Glitches, Confusing Licensing Model, Slow Restore Times, Limited Reporting Features

Do You Use BDRSuite?

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Review Summary

User reviews for BDR Suite consistently highlight its ease of setup and configuration, particularly for simple customer environments. The platform's strong backup capabilities, including full encryption, are frequently praised. Customers also appreciate its comprehensive backup system, offsite storage options, and user-friendly dashboard. While the restore GUI could be improved, most users are satisfied with its functionality. Several reviewers mention excellent customer support, although some have experienced slow response times on occasion. The platform’s affordability and feature set, specifically its support for VMware VMs and Microsoft 365, are key selling points. Overall, BDR Suite is viewed as a reliable and cost-effective backup solution, especially for small businesses.

Pros

  • Easy to configure and set up, even for simple customer setups.
  • Comprehensive backup system, secures all company data in one place.
  • Excellent customer support, promptly analyzes and patches server issues.
  • Offers affordable pricing with a wide range of features.

Cons

  • Restore GUI could be improved for a more intuitive experience.
  • License management can be confusing, leading to incorrect product purchases.
  • The webbased interface can be slow and lacking userfriendliness.
  • Limited reporting options and infrequent email notifications.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

October 26, 2023 Source: G2.com
"Easy to use dashboard and great customer service"
What do you like best about BDRSuite?

It is very quick to set up the backup, I use the cloud one for Microsoft 365 which backs up all of my emails and has the option to back up OneDrive too. The dashboard is very comprehensive and easy to use, I also get an email telling me whether the backup was successful of not.

What do you dislike about BDRSuite?

It isn't a massive thing but it is a lilttle confusing when paying for more storage, twice I have added the credit to the wrong product but an email to the support team sorted it out within 24 hours.

What problems is BDRSuite solving and how is that benefiting you?

Microsoft 365 doesn't have a backup product so it is important to backup emails separately. As a small business we needed a cost effective and simple solution to this problem.

Read more
HP

Hemal P

July 31, 2023 Source: G2.com
"Vembu BDRSuite -"
What do you like best about BDRSuite?

Setup/Installation/Configuration is very straight forward.

On-premises agents installation

Offsite backup sync capability

Easy administration

What do you dislike about BDRSuite?

Really great product with good customer serivce - nothing we don't like about BDRSuite

What problems is BDRSuite solving and how is that benefiting you?

Offsite backup

Diaster recovery

Read more
RR

Ron R

July 13, 2023 Source: G2.com
"Software and Vender are fantastic"
What do you like best about BDRSuite?

ease of use, and the support is always there to help if needed

What do you dislike about BDRSuite?

there are so many options it can take a few trys to get to know the software

What problems is BDRSuite solving and how is that benefiting you?

we have peace of mind that oyr data is safe and if needed we could get it

Read more
AU

Anonymous User

July 12, 2023 Source: G2.com
"Great for Disaster recovery or quickly accessing older file versions"
What do you like best about BDRSuite?

Easy to navigate interface. Setting up VM backups for disaster recovery is straightforward and works great. I receive image integrity reports showing the boot status of the backed up VMs and I can perform a manual test recovery in a few minutes. Just works for both my Hyper-V and VMware VMs and physical servers. Licensing options are reasonably priced - especially the small business less than 6 CPU licenses- allow annual subscriptions or one time purchases.

What do you dislike about BDRSuite?

The only negative I have about the software is that the upgrade process can be a bit tedious and some random issues usually come up after a version upgrade.

Recommendations to others considering BDRSuite:

Support is excellent-- At all hours I have submitted simple to complicated questions and I receive responses almost immediately and support assists until issue is resolved.

What problems is BDRSuite solving and how is that benefiting you?

Needed a comprehensive backup solution for multiple VMs for both Hyper-V and VMware. Recovery a single file or folder --or recovering an entire VM; process is easy and straightforward. Image integrity checks have always been accurate to let me know I can count on our backups. Can be emailed if a backup fails- integrates with 3rd party monitoring software.

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PK

Pramod K

June 28, 2023 Source: G2.com
"Cost effective and Reliable"
What do you like best about BDRSuite?

The user interface and console Cost effective

What do you dislike about BDRSuite?

Support is not prompt they take lot of time to join

What problems is BDRSuite solving and how is that benefiting you?

We are using BDR suite since 8 years and the quality which we get for the price is just awesome

Read more
ER

Ernst R

April 12, 2023 Source: G2.com
"Way better than the competition"
What do you like best about BDRSuite?

Linux version available, great responsive support, no need to buy expensive appliances, VMWare backups as well, backup replication

What do you dislike about BDRSuite?

big price raise end of 2022 :-/ cancellation of the Essentials licenses

What problems is BDRSuite solving and how is that benefiting you?

peace of mind for us and our customers that their application VMs are safe and we have their back should the need arise

Read more
CB

Chris B

February 15, 2023 Source: G2.com
"Great software!"
What do you like best about BDRSuite?

After switching from VEEAM, I found BDRSuite much easier to use and set up. The support team have been extremely helpful with any questions I've had.

What do you dislike about BDRSuite?

I have not found any downsides as of yet, I did have a couple of set up issues which the support team resolved very quickly.

What problems is BDRSuite solving and how is that benefiting you?

With previous backup software there used to be issues arising all the time, with BDRSuite this does not happen. I am confident the routinely scheduled backups will run correctly.

Read more
AU

Anonymous User

November 15, 2022 Source: G2.com
"Solid software for our virtual systems backups"
What do you like best about BDRSuite?

Easy to accomplish everything I need it to do

What do you dislike about BDRSuite?

Some tasks are a little slower than I'd like but on pace with most other similar apps.

What problems is BDRSuite solving and how is that benefiting you?

Secure, efficient virtual hardware/systems backups at reasonable pricing.

Read more
PJ

Pankaj J

October 11, 2022 Source: G2.com
"Fast and Simple Backup Solution"
What do you like best about BDRSuite?

Vembu provides a simple interface, setup and quick deployment.

Also, Vembu supports multiple OS & platforms from a single console.

What do you dislike about BDRSuite?

Missing image backup for Linux.

Postgresql DB backup missing.

What problems is BDRSuite solving and how is that benefiting you?

Vembu manages centralized backup and disaster recovery for multiple OS and virtualization platforms seamlessly. Once setup, its peace of mind. Reports and notifications are good to have complete picture of backup on regular basis.

Read more
LK

Larry K

October 6, 2022 Source: G2.com
"Excellent Support"
What do you like best about BDRSuite?

I'm still new with this product. I'm using VembuBDR on Ubuntu Linux (because Linux is free and I know Linux and Windows costs $$). So far, it does everything I need.

Have had to use support twice. In both times, the issue was resolved on the first try. That rates 5*

What do you dislike about BDRSuite?

Learning curve is a little steep. Support is oriented toward VembuBDR on Windows. Some Windows -> Linux translation is required when reading KB articles. It would be nice if KB articles had both a Windows version and a Linux version.

What problems is BDRSuite solving and how is that benefiting you?

Nightly back up of important VMs on my VMware vSphere environment. It is nice knowing that I can do either a full recovery or a file level recovery if / when I need it.

Read more

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