Batch Reviews

.The way they support their customers and the efficiency of the tool that enable CRM teams to go further on the loyalty they build with clients

I didn't face any big issue while using Batch since a few years now

Batch helps us to optimize our loyalty strategy with our clients through all notifications we send our thanks to the tool which is easy to implement and to use

Very user friendly tool, easy to implement and to develop. Great customer support and satisfying results.

I have trouble using the help batch blog.

New lever to reach our customers

.The real help of our key contact who is customer success

Need some development on features (an testing)

For sending all of our push notifications

The creation of themes and the power of targeting

A responsive support

Great ease of use

Nothing to report since the beginning of the use of the tool.

The out of the box thought process to integrate emailing, web push, messaging is an excellent idea. Marketers like us find it rock hard to find ways to keep our customers engaged and informed about our products. Thanks to batch we can now tailor our ways to do this based on each customer type.

I find navigating between tools can be made a bit more easier and sometimes finding the right option becomes tedious. It would be great if the development team can improvise on this. With usage it becomes very easy but at the start it gets a bit annoying so request the developers to work on this front.

I can tailor the timing as to when and how my marketing ads should be for a specific customer and I dont find this in other tools. Whereas I am able to do this in batch.

I've never been able to find a solution for customer engagement that covers everything, and I mean everything: Email, SMS, push notifications, web push & in-app messaging. Batch gives you the tools to stay in touch and engage with your customers and clients.

I have actually not been able to find one thing that I don't like about the software and it's been a couple months of using it!

Having every possible way of contacting my customers at my fingertips is priceless. The value proposition and ROI for using batch is limitless.

A great mobile CRM platform, intuitive and in constant evolution.

Moreover the Batch team bring their expertise helping us make the most of the solution.

Nothing ;) the platform completely meets our needs

Have a clean tagging plan to be able to use these data as segmentation criteria in Batch.

Tool ease of use.

Customer success team always available to support.

Fast customer care service.

For big companies, the campaigns must be created by different people depending on region.

We have been working with Batch for 4 years now. Their sending method for both mobile and web push; the automatic detection of users through activity level ; their evolutive roadmap as well as the support reactivity ... all of these elements make Batch one of the most solid and richest platforms to work with on the market. It is a pleasure to move forward on our international mobile strategy with Batch.

I have Nothing to dislike concerning Batch

We highly recommend Batch

We are deploying our mobile push and web push strategy internationally thanks to Batch.

Réactivité et accompagnement technique toujours au rendez-vous.

Pour l'instant, possibilité d'A/B test limitée (uniquement texte et non visuel).

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