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Basecamp Reviews

User Rating

4.3/5 (Based on 6,566 Ratings)

Rating Distribution

  • Excellent

    48.2%
  • Very Good

    37.3%
  • Average

    11.7%
  • Poor

    1.8%
  • Terrible

    1%

User Sentiments

Ease of Use, Effective Team Collaboration, Centralized Communication, Efficient Task Management

Limited Customization Options, Lack of Advanced Features, Confusing Interface Navigation, Occasional Performance Issues

Do You Use Basecamp?

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Review Summary

Basecamp offers a user-friendly project management platform that facilitates team collaboration and task tracking. Users consistently praise its ease of use, organization, and communication features, particularly for managing client-focused projects. However, some users note limitations in advanced features, reporting, and customization options, suggesting it may not be suitable for large organizations or highly complex projects. Despite these limitations, Basecamp remains a popular choice for smaller teams seeking a straightforward and efficient project management solution.

Pros

  • Streamlined collaboration: Centralized platform for tasks, files, and communication.
  • Intuitive interface: Userfriendly design simplifies project management.
  • Mobile accessibility: Access and manage projects on the go with a mobile app.

Cons

  • Limited customization: Limited options for customizing project views and reports.
  • Lacks advanced features: May not be suitable for complex projects requiring specialized tools.

AI-Generated from the text of User Reviews

Reviews
ZB

Zac_ B

January 6, 2024 Source: G2.com
"Concurrently Managing Multiple Projects"
What do you like best about Basecamp?

I like the way it is easy to use and implement and navigate. I also like how you can communicate in real time and have response in real time.For time collaboration base camp is really the best.

What do you dislike about Basecamp?

How can anyone dislike Basecamp and it is simply the best.

What problems is Basecamp solving and how is that benefiting you?

Since I started using Basecamp my company has made a lot of profit and progress. Basecamp is there to help companies grow.

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RS

Rohitash S

January 2, 2024 Source: G2.com
"Awesome, easy to use Product with integration capabilities."
What do you like best about Basecamp?

To do feature with Daily Task Management is great, ability to mention with daily Digest saves potent time and reminds followup.

What do you dislike about Basecamp?

Nothing as such, A fresh UI / UX may workout

What problems is Basecamp solving and how is that benefiting you?

Team Management and Daily Task Updates

Read more
VK

Vibin K

December 29, 2023 Source: G2.com
"With Basecamp I can oversee any project"
What do you like best about Basecamp?

I've been using Basecamp to handle many projects and I have to admit, the connection with different APIs really stands out for me. Basecamp's simplification of project management is great, especially for difficult jobs that include many team players. I really like the feature for keeping time. It has saved me a lot by helping to note how many hours I spend on different parts of a project, which then lets me give correct estimates of costs. This is very important because in the world of cloud computing, every hour matters and software costs can rise fast.

What do you dislike about Basecamp?

But, I think Basecamp should improve its functions for dealing with many projects at once. Not having GANNT charts makes it hard to see project schedules and assign tasks properly. When working on many projects, this becomes very important. At times, the interface can seem busy, particularly when you're dealing with various tasks.

What problems is Basecamp solving and how is that benefiting you?

Basecamp has mainly fixed the problem of project pieces being scattered for me. By having all my stuff in one spot, I can watch over every project I'm handling without missing small bits of information.

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AU

Anonymous User

December 19, 2023 Source: G2.com
"A great resource"
What do you like best about Basecamp?

We love collaborating with our clients by using Basecamp. We've been using it for more than 10 years and it has been such an asset to our small business.

What do you dislike about Basecamp?

I can't think of anything that I dislike about Basecamp.

What problems is Basecamp solving and how is that benefiting you?

We no longer have our client files and correspondence in multiple places. Everything is in one place and easy to access.

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DM

David M

October 27, 2023 Source: G2.com
"Everything in One Place"
What do you like best about Basecamp?

The best thing about Basecamp 3 is the ability to have everything in one spot. Pings have replaced the occasional work text, the chat eliminates the need for some kind of group chat like Slack, the discussions are way better than email, and the files and documents feature has really been improved and works well with different cloud storage providers. The to-do and check-in systems are also fantastic.

What do you dislike about Basecamp?

We miss some of the calendar features of Basecamp 2. It would be nice to bulk-import a bunch of people at a time. I'd love the ability to link to a Dropbox folder in the Files and Docs section instead of a specific document.

Recommendations to others considering Basecamp:

Take the time to set expectations about how you'll use it and why you're using it.

What problems is Basecamp solving and how is that benefiting you?

It's helped us with communication and organization. There's far less confusion in the office about what's happening. It also makes it more transparent what people are working on, what's on their plate, and increases a sense of accountability.

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MA

Muhammad A

October 19, 2023 Source: G2.com
"Practical screen-capturing software."
What do you like best about Basecamp?

As an accountant’s point of view, I can confidently say that Basecamp is reliable for team collaborations. The cheap monthly price of this application is my favorite part because my business cannot afford expensive software like this. It also works well for bigger teams or has a free version. I love the intuitive interface through which I create guest accounts (quite important when collaborating with external partners). It is a really well integrated collaboration app.

What do you dislike about Basecamp?

Nonetheless, there are certain things I do not like about Basecamp. Although it performs tasks effectively, it can be inadequate for complex projects. Though, the dashboard design of software is functional but a little bit does not fit with the more modern interface.

What problems is Basecamp solving and how is that benefiting you?

We benefit from increased productivity when using Basecamp, the answer to streamlined team communication and task tracking. It is critical for efficient financial management as we save time by consolidating multiple project resources into one point.

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AU

Anonymous User

October 19, 2023 Source: G2.com
"Our Internal house for all things internal"
What do you like best about Basecamp?

Well, I have used Basecamp for the past year, and it's all praises. It is an excellent little tool that has the potential to be the greatest:

- Internal communication

- To-Dos

- Message boards - for things which are essential and you would not like to miss

- Projects - create as per your usage

- Place to keep Internal documentation and Guidelines

- Applications - on Web, Desktop and Mobile as well

What do you dislike about Basecamp?

There are a couple of things that don't matter much but still are a hassle when using BaseCamp:

- Only shows recent pings

- Kinda hard to search existing channels

- Cannot bookmark or keep some channels, used most frequently on the front while keeping everything else behind

- I miss read-receipts

- App on my desktop has to be closed through the task manager sometimes

Recommendations to others considering Basecamp:

- No recommendations; it's already super easy.

- Create an account, make the payment, create a project, invite your team and start discussing things around the campfire.

What problems is Basecamp solving and how is that benefiting you?

- We use it for our internal communication, so it is our heart; as we work remotely, we use BaseCamp for everything internal and have kept the Email as a channel for only official things

- Keeps our Emails uncluttered as we send less number

- We use it to connect with our team members and also to cook great things on the inside

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YC

Ysrael C

September 21, 2023 Source: G2.com
"The best workflow manage systen"
What do you like best about Basecamp?

The easiest way to create to-dos and bookmarks, asign people to the work and upload documents in the text box, its very helpfull to find information in short time.

What do you dislike about Basecamp?

The paid version Its very expensive, maybe if you create a basic plan for small business, more people could use basecamp at work. It's a good way to work. Just that.

What problems is Basecamp solving and how is that benefiting you?

Workflow!! Put in order my team, change and assign to-do. Reducing coordination times by more than 50 percent so means 50% cost operative reducción. Great solution!

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PA

Phoebe A

September 11, 2023 Source: G2.com
"The easiest to use project management tool."
What do you like best about Basecamp?

We started using Basecamp to manage our projects 4 years ago and since then, the product has grown deep roots within our organization. It is a simple to use and easily accessible shared workspace platform that allows us to unite during projects which allows better collaboration. It helps us to keep all project information including files well organized and very safe. It allows us to assign tasks to individuals which helps us have a clarity on who is responsible for what. Basecamp also help us stay on deadlines by setting due dates to keep us reminded of the project timelines. It is an easy and very effective platform for communicating and discussing during projects through chatting and this help ensure everyone is able to get the necessary information at all times. We also use Basecamp to organize our work with To-dos amd this makes it easy to track the progress of the entire project by looking on what has been done and what is still to be done.

What do you dislike about Basecamp?

The customer support services through the contact us has been so responsive and this makes it easy for us to handle any setbacks quickly. All the features available are easy to use. I have really see n the better side of Basecamp and am yet to experience any dislikes from it.

What problems is Basecamp solving and how is that benefiting you?

Basecamp is generally used as a project management tool in our organization and it helps us to ensure projects are being run smoothly. It helps us to have a clear picture view of the entire project cycle from the start date to the end date. With Basecamp, it became easy for us to work collaboratively on projects as it makes it easy for us to communicate, share files , discuss and share ideas during projects via instant chatting. Basecamp has helped us streamline our work during projects. It has helped us ensure we finish our projects within the available timelines to avoid the inconveniences of deadlines like extra budget and failing to meet customers agreements.

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PT

Philip T

September 10, 2023 Source: G2.com
"Teamwork made easy"
What do you like best about Basecamp?

The ability to create your workgroups for the variety of teams I am on is a great feature. I love that you can communicate with team members efficiently and reliably. The activity log quickly lets you see at a glance the interactions and work that has been assigned, worked on, and completed. So helpful when it comes to working and communicating with your team efficiently.

What do you dislike about Basecamp?

There isn't much that I don't like, but if I could make the "To Do" feature more functional in updating tasks on a percentage base or even have checkpoints within one job. That would be a nice added feature.

Recommendations to others considering Basecamp:

I would highly recommend others who are considering streamlining their work to work more efficiently. If you have a team of individuals who consistently work on a variety of projects, but collaboration is needed, then this is an excellent platform for your experience.

What problems is Basecamp solving and how is that benefiting you?

We use Basecamp as our primary work and connection point for a variety of tasks and jobs. Basecamp helps coordinate and align all of our teammates so that they are all on the same page. The benefits we've seen is having one place for communication, one place for tasks to be deleated, one place where documents and edits are able to be made, together.

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