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Barberly Reviews

User Rating

4.8/5 (Based on 68 Ratings)

Rating Distribution

  • Excellent

    85.3%
  • Very Good

    8.8%
  • Average

    2.9%
  • Poor

    1.5%
  • Terrible

    1.5%

User Sentiments

Excellent Customer Service, Easy Appointment Scheduling, User Friendly App, Customizable Booking Options

Limited Discount Functionality, Occasional App Glitches, New Update Issues, Waitlist Feature Concerns

Do You Use Barberly?

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Review Summary

Barberly is generally well-received, with users praising its ease of use, customer service response times, and the ability to manage appointments and customer communication efficiently. Many users appreciate the ability to create their own business app and the reduction in no-shows. However, some users have expressed concerns about recent changes to the platform, including difficulties with discounts and the waitlist feature. Overall, Barberly is seen as a valuable tool for barber shops, particularly for those looking to streamline operations and improve customer engagement.

Pros

  • Excellent customer service and fast response times.
  • Easytouse booking system that saves time and increases efficiency.
  • Provides a personalized app for your barbershop, increasing brand awareness.

Cons

  • Some users reported difficulty creating and applying discounts.
  • The app sometimes freezes, causing interruptions in service.
  • The app does not always update in realtime, leading to potential errors.

AI-Generated from the text of User Reviews

Reviews
TS

Traditional Barber Shop

September 4, 2024 Source: Trustpilot.com
Best barber App
Best barber App I have ever used. Awesome! Great!!
Read more
G

Gary

September 1, 2024 Source: Trustpilot.com
Barberly sets the bar for a smooth and…
Barberly sets the bar for a smooth and enjoyable booking system, it’s easy navigation and sharp communication when needed is the key to its great success in my barber shop.
Read more
M

Mr_Barber_Sir

April 2, 2024 Source: Trustpilot.com
The company is very helpful
The company is very helpful, moreover the best part of it is that i have my own Business app now💈 thanks to Barberly.
Read more
c

customer

March 10, 2024 Source: Trustpilot.com
The greatest app for all barbers
Everything about the app is on point and trust worthy and great
Read more
c

customer

March 3, 2024 Source: Trustpilot.com
Great easy to work with
Great easy to work with. Good customer service
Read more
c

customer

March 1, 2024 Source: Trustpilot.com
For US based Barber shops
For US based Barber shops. There is nothing else like this. Nothing gives you your own personalized badge within the App Store.
Our bowerber shop has been using barely successfully for over 3 years now. The time from request to execution on the back end is remarkable! Very highly recommended.
Read more
BL

Barbershop, LLC

February 29, 2024 Source: Trustpilot.com
Barberly is Amazing
Barberly is Amazing! Barberly has given my company the opportunity to look like a corporation at a price we can afford as a new start-up. The staff is very respectful, responsive, and helpful.

-1804 Barbershop, LLC
Read more
LB

Lauren The Den Barbers

February 3, 2024 Source: Trustpilot.com
The app is a game changer for barbers
The app is a game changer for barbers!
Worth every penny with the time it saves you having to book clients in, no more standing at reception an extra 10 minutes while clients find there work schedule ect to know when to book, they can just do it at their own accord.
Customer service is great, always get a fast response when I’ve had any queries.
So glad I decided to go ahead with it, clients love being able to sort their own appointments too, they have full control of moving it or whatever they need. Definitely recommend 😄
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OB

Old Capital Barbershop

January 31, 2024 Source: Trustpilot.com
Excellent
Excellent, easy to use software
Read more
T

Taurus

January 6, 2024 Source: Trustpilot.com
Great app
Great app! Ready to maximize all of the tools!
Read more

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