BananaDesk Reviews

I deliver this comprehensive solution to one of my consultancy clients, seamlessly incorporating it within their operations. BananaDesk's robust Channel Management ensures efficient synchronization between the front desk and major sales channels like Booking.com, Airbnb, Expedia, and Hostelworld, providing immediate booking processing and real-time updates on availability and rates.

Within the realm of Property Management, the features simplify business organization, including a user-friendly Reservations Calendar, effective balance management, and streamlined handling of extras and sales. The capability to send emails directly to guests and export data to Excel further enhances operational efficiency.

Utilizing BananaDesk's Booking Engine, I optimize direct bookings for my consultancy client through a unique URL, personalized room descriptions, and compatibility across diverse platforms such as websites, WhatsApp, Instagram, and Facebook. The No-Show Protection feature adds an extra layer of financial security by charging the first night in case of a guest no-show.

In summary, I integrate this powerful solution into my consultancy services, providing a comprehensive tool for my client to streamline operations, boost direct bookings, and ensure overall efficiency in their hostel management.

While BananaDesk generally excels in its offerings, one area where there could be room for improvement is in the user interface's visual aesthetics. Some users might appreciate a more modern or customizable design to enhance the overall user experience. It's worth noting that individual preferences may vary, and this feedback doesn't detract from the platform's functionality or effectiveness.

As a consultant, I've identified several key challenges within your hostel management processes that BananaDesk effectively addresses, resulting in significant benefits for your operations:

Overbooking Prevention: BananaDesk's robust Channel Management ensures synchronization between your front desk and major sales channels, such as Booking.com, Airbnb, Expedia, and Hostelworld. This not only streamlines the booking process but also protects your hostel from overbookings, preventing potential complications and ensuring a smoother workflow.

Operational Efficiency: The Property Management features, including the user-friendly Reservations Calendar, effective balance management, and streamlined handling of extras and sales, contribute to enhanced organizational efficiency. This consolidation of tasks simplifies day-to-day operations, allowing for more effective management of guest accounts and services.

Direct Booking Optimization: Through BananaDesk's Booking Engine, your hostel can optimize direct bookings, reducing reliance on third-party platforms and lowering associated commissions. The unique URL, personalized room descriptions, and compatibility across various platforms empower your hostel to attract more direct reservations, ultimately maximizing revenue.

Financial Security with No-Show Protection: The Booking Engine's No-Show Protection feature adds a layer of financial security. In the event of a guest no-show, BananaDesk automatically charges the first night, mitigating potential revenue loss and providing you with added peace of mind.

In summary, BananaDesk serves as a comprehensive solution that addresses critical pain points in your hostel management, from preventing overbookings to enhancing operational efficiency and optimizing direct bookings. These improvements not only streamline your day-to-day processes but also contribute to a more secure and profitable operation.

BananaDesk allows to manage bookings in a simple way, and with its features avoids overbooking and links exactly to to what we need, e.g. to the specific channels. It also direct contact and not bots to answer our questions.

It could be more customer attention, e.g. in more languages, its software could be more upgraded and coulc be more cheapier.

In my work I had to go to Rome to a conference and so I use BananaDesk and with this software I could get access to what I need in this case, the rooms I wanted and the places where I could go.

It provides great and efficient control of the entire booking process, reducing the chance of any overbookings. It is very easy to use and provides great customer support and complete training manual. It has many different features for different kinds of properties.

The price could be a little lower. It is a little steep for small property management.

Banana Desk solves the major problem faced by different property management services, which is overbooking a property by multiple parties. This issue is faced by smaller motel chains.

As an enduser of Bananadesk. the reports gives me a clear idea of whats happening in my bookings

Quite simple to use and straighforward

Managing properties has become easy

Good Platform to list properties online

It serves the purpose and did not find any negative points in my opinion, but I would the UI could be improved in terms of the design of UI elements

BananaDesk is solved by taking my bookings online which i can manage from anywhere, better than phone bookings/bookwork like earlier

Rapid, kind, and professional customer service, reasonable price

Limited pricing policies. Seasonal pricing is the only variety they have.

What problems are you solving with the product? What benefits have you realized?

Rapid, kind, and professional customer service, reasonable price

Limited pricing policies. Seasonal pricing is the only variety they have.

Centralized property managing, none stop bed managing

I like this app because it avoids the risk of encountering an overbooking and simplifies and reduces the work of the front office. This way you can manage your time in the best possible way. One of the satisfaction was to note the satisfaction of the customer himself. I've improved my business like never before.

I like a lot the app and I hadn't any issue. It is very useful and intuitive to use. You can manage your hostel in one place. With BananaDesk you have everything at your fingertips. In a single window, you can see the booked guests, the occupied rooms, the extra purchases of the customer and if they have already made the balance or not.

I recommend using BananaDesk. It is very simple, intuitive, easy to use and most of all useful and important for the management of your hostel. It gives you time to improve your hostel. You can update a reservation simply by a click if you want to change rooms or extending the trip. You will notice an improvement in your business but above all, you will have more time to dedicate yourself to it.

I solve the overbooking problem. I earned a lot of benefits. I connected the reception with important channels. I improved my satisfaction and the management of my work. There is a back up of data every 5 minutes so I never lost anything.

This software is very user friendly, it’s intiutive and is very reliable especially as I use it in a fast paced booking environment. I have never experienced any glitches, it doesn’t lag and the interface is well designed.

Sometimes we have some problems with the integration with Hostelworld and booking.com, which can be problematic during the busy seasons.

What problems are you solving with the product? What benefits have you realized?

This software is very user friendly, it’s intiutive and is very reliable especially as I use it in a fast paced booking environment. I have never experienced any glitches, it doesn’t lag and the interface is well designed.

Sometimes we have some problems with the integration with Hostelworld and booking.com, which can be problematic during the busy seasons.

It provides a seamless and professional checking in process. It is user friendly and as a multi lingual team perfect that we can change the language

The most useful part is the booking feature directly to the calendar, I think it helps the user focus more on what they need to achieve. While booking, it has different categories to choose from which we really liked.

Even though the website is pretty straightforward to use, I think they could do much better if they improved the overall user interface of the site, as it mostly looks like a custom project.

Vacation rental mostly, reservations, booking, and user registration.