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BambooHR Reviews

User Rating

4.2/5 (Based on 1,203 Ratings)

Rating Distribution

  • Excellent

    34.7%
  • Very Good

    54.5%
  • Average

    6.7%
  • Poor

    1.7%
  • Terrible

    2.2%

User Sentiments

User Friendly Interface, Extensive Onboarding Features, Robust Reporting Features, Excellent Customer Support

Limited ATS Functionality, Performance Management Limitations, Limited Benefit Administration Features , Lack of Global Functionality

Do You Use BambooHR?

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Review Summary

Overall, BambooHR receives positive reviews for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate its intuitive design, customizable fields, and robust reporting capabilities. The software's ability to streamline HR processes, improve employee engagement, and provide valuable insights is also highly praised. However, some reviewers have expressed concerns about its pricing, limited integrations, and occasional technical glitches. Despite these minor drawbacks, BambooHR is generally regarded as a reliable and effective HR solution for businesses of all sizes.

Pros

  • Userfriendly interface: Easy navigation and intuitive design simplify HR tasks for users of all skill levels.
  • Seamless payroll integration: Streamlined payroll processing with integrations to popular payroll providers, ensuring accurate and timely payments.
  • Robust reporting and analytics: Comprehensive reporting capabilities provide valuable insights into workforce trends, employee performance, and HR metrics.

Cons

  • Limited customization: Some users may find the software lacks flexibility in terms of customization, limiting the ability to tailor it to specific organizational needs.
  • Occasional technical glitches: Users have reported intermittent technical issues and glitches, affecting the overall user experience.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

February 20, 2024 Source: G2.com
"Great and easy solution for small business HR"
What do you like best about BambooHR?

The ability to send documents to staff and have them sign them digitally is a big time saver. Payroll is a breeze. I also really like the celebration reminders are in advance so you can properly honor employee birthdays or anniversaries.

What do you dislike about BambooHR?

The benefits side is a tough implementation to ensure deductions are correct and everything is up to date. Also I don't like that on the time sheet you can't edit them after submitted.

What problems is BambooHR solving and how is that benefiting you?

All my my Hr was either on paper or through our payroll processor but the price was so high that we are saving so much money they using BambooHr. What is not to love about saving money.

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AU

Anonymous User

February 15, 2024 Source: G2.com
"Great for Non-Profits"
What do you like best about BambooHR?

BambooHR is the first HRIS system we've ever used and it's incredibly helpful for us. We use it as a self-serve portal for staff to update their contact information, we also customized it to ask about allergies and t-shirt sizes. All of our benefit forms live in BambooHR so staff can easily access the 1-pagers and information at anytime as we have multiple benefit providers. It's also so worth the money for hiring purposes. I can collaborate with different hiring managers, specific staff on their team if needed. We used to use multiple hiring systems and had many log-ins, which was messy. I cannot say enough good things about how helpful the hiring feature (and data that comes with it) is.

What do you dislike about BambooHR?

Honestly not much at this time. If I were to give any constructive criticism it would be that sometimes the job postings don't link up with Indeed and I've had to reach out to the Indeed team separately to get the issue resolved.

Recommendations to others considering BambooHR:

I wish we had implemented it sooner

What problems is BambooHR solving and how is that benefiting you?

Sifting through the high volumes of resumes that come in - the system automatically marks who has previously applied and for what role. It allows us to keep track of emails sent to candidates so they're all in one place. It has helped our team save a lot of time in the hiring process.

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BB

Borislav B

February 6, 2024 Source: G2.com
"Great software. Period!"
What do you like best about BambooHR?

It helps me find colleague names, job information, contacts, managers, etc. It's very easy to configure automations and notifications for new hires. It also is very easy to integrate with external softwares, which are proprietary.

What do you dislike about BambooHR?

I dislike that there are some hard coded fields that are unable to be moved/removed or others added manually, even by contacting the Bamboo HR support, which obviously would be great to have for everyone.

What problems is BambooHR solving and how is that benefiting you?

It solves some problems with the termination of employees, by automating some of the company's processes, also greatly helps with minimizing the quantity of paper that we otherwise have previously printed on paper, now we sign them digitally through the Bamboo HR system.

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BA

Brandi A

February 4, 2024 Source: G2.com
"Bamboo has been a life saver!"
What do you like best about BambooHR?

So many things! Having employees HR file all easily accessible, the tasks, reminders, training is all customizable and easy to use.

What do you dislike about BambooHR?

I wish I could edit a file directly in Bamboo rather than having to delete the old, update it and then upload and configure the signatures again.

What problems is BambooHR solving and how is that benefiting you?

Tracking training, licensing, compliance. It frees up my time for other duties.

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KH

Krista H

February 1, 2024 Source: G2.com
"Revolutionizing HR Operations"
What do you like best about BambooHR?

Having employee files and company files centralized in one location. The reporting features (i.e., turnover, headcount, EEO-1 reporting etc. ) are invaluable. I couldn't imagine gathering all the data required to file an EE0-1 report.

What do you dislike about BambooHR?

While BambooHR has been a great addition, I've noticed when you attend a Bamboo sponsored events it triggers information sharing with add-on vendors, which I'm not a big fan of.

This is more of a suggestion that a dislike, but I wish they would bring back their annual conference. It was a great experience, and the speakers were fabulous. I think it really got everyone excited about Bamboo and created a network betwen users.

At the end of the day, BambooHR remains a great system and I would highly recommend.

Recommendations to others considering BambooHR:

I would ask for a referral/contact to someone currently using BambooHR in the same or similar industry and company size. It would be helpful to learn about the implementation process and how they utilize BambooHR.

What problems is BambooHR solving and how is that benefiting you?

The notes section in Bamboo is invaluable. In Human Resources, we document all day long, and when senior management has questions, they can pull up the notes. This saves time for everyone.

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NE

Nelinda E

January 25, 2024 Source: G2.com
"Great HR Solution!"
What do you like best about BambooHR?

I love how easy BambooHR was to set up and deploy to our team. I also love giving our employees transparency into the performance goals, time off balances, and beenfits.

What do you dislike about BambooHR?

There is nothing I can think of that I don't like about BambooHR.

What problems is BambooHR solving and how is that benefiting you?

Transparency and communication. Employees feel more empowered when they know their goals, time-off balances and have self-service when it comes to updating their personal information.

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VG

Victoria G

January 10, 2024 Source: G2.com
"The most seamless HRIS I have worked with"
What do you like best about BambooHR?

The things I like the best about BambooHR is the easy of use, org chart, hiring tab, reports, surveys (satisfaction & wellbeing) and the customer support is truly incredible.

What do you dislike about BambooHR?

I wish that you could make custom reports with graphs, charts, etc.

What problems is BambooHR solving and how is that benefiting you?

It is helping us with onboarding, training, employee tracking, candidate tracking, vacation time, surveys, reporting, and much more.

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JC

Jaime C

January 10, 2024 Source: G2.com
"Best Decision for Our Company"
What do you like best about BambooHR?

I love that our employees now have access to information without ever having to email or call someone. It saves both them and I time. Our employees express their happiness with BambooHR continously because they can go to one spot to see their paystubs, PTO balances, benefit enrollments, and more. Before BambooHR we were a spreadsheet driven company. Now we have everything at our fingertips. The reporting functions are also amazing.

What do you dislike about BambooHR?

The only downside I have seen is the challenge with people who do not like to use technology.

What problems is BambooHR solving and how is that benefiting you?

I am no longer tracking HR data on spreadsheets and I am using it for Payroll.

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JM

Jessica M

January 9, 2024 Source: G2.com
"BambooHR does it all"
What do you like best about BambooHR?

Bamboo is so user friendly - it's easy for employees to update their information and find everything they need. Reporting is simple

What do you dislike about BambooHR?

The only downside is that as a web app, I have to log in multiple times per day. I know it's a security feature, but I would like the option to stay logged in for the day.

What problems is BambooHR solving and how is that benefiting you?

BambooHR allows me to keep all employee information in 1 place and not worry about double data entry or info being udpated incorrectly.

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AU

Anonymous User

January 9, 2024 Source: G2.com
"Great HR Management with BambooHR"
What do you like best about BambooHR?

As a non-HR team member using BambooHR, I've found it to be a game-changer in simplifying various aspects of my work life. I use it multiple times per week. This platform has made it easier for me to navigate through HR processes, saving time and offering a more enjoyable experience overall. I like the task management features as well.

What do you dislike about BambooHR?

Customization and tailoring of performance review questions not available. I wish this aspect of the system was a little more dynamic and adaptable to our organization's needs.

What problems is BambooHR solving and how is that benefiting you?

- Full visibility over direct reports HR details

- PTO requests, management and reporting

- Onboarding/Offboarding task management

Read more

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