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Bambee Reviews

User Rating

3.5/5 (Based on 56 Ratings)

Rating Distribution

  • Excellent

    55.4%
  • Very Good

    8.9%
  • Average

    0%
  • Poor

    5.4%
  • Terrible

    30.4%

User Sentiments

Knowledgeable HR Support, Comprehensive HR Resources and Templates, Improved HR Compliance, Dedicated HR Manager

Unresponsive Customer Service, Technical Issues and Glitches, Inaccurate Information and Advice, Misleading Sales Practices

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Review Summary

User reviews of Bambee are mixed, with praise for its dedicated HR teams and helpful guidance, but also concerns about inconsistent service, communication issues, and pricing. Many users appreciate the personalized support, accessibility of HR professionals, and readily available templates. However, several reviewers experienced delays in responses, unclear communication, difficulties scheduling calls, and frustration with pricing changes, highlighting a need for improved customer support and transparency.

Pros

  • Dedicated HR managers offer personalized support and guidance.
  • Employee onboarding and compliance processes are streamlined.
  • Userfriendly platform simplifies HR tasks and provides valuable templates.
  • Responsive customer support ensures timely assistance for HR concerns.

Cons

  • Communication and responsiveness can be inconsistent, leading to delays.
  • The platform may have technical glitches or limitations in certain functionalities.
  • Pricing can be high, especially for smaller businesses with fewer employees.
  • The customer service team has a high turnover rate, making it difficult to build consistent relationships.

AI-Generated from the text of User Reviews

Reviews
CH

Chandler Heitmann

March 25, 2024 Source: Trustpilot.com
Lizbeth has been nothing short of…
Lizbeth has been nothing short of amazing. She has been so great to work with and I appreciate her knowledge on the topics and guidance through everything.
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BG

Brooke Goldstein

March 15, 2024 Source: Trustpilot.com
very helpful
very helpful. communicative. clear. concise and available
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RW

Rachel Warren

March 14, 2024 Source: Trustpilot.com
Patricia is absolutely amazing!!
Patricia is absolutely amazing. She is so thorough, so helpful and so kind! I am somewhat new to all the HR policies and practices and she has helped me tremendously!
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E

Ethan

March 12, 2024 Source: Trustpilot.com
Amazing support and same day call set…
Amazing support and same day call set up. My HR professional is top notch and we recommend Bambee to all of our small business owners. Why take the Vance and do it on your own when you can have a great team behind you. Thanks and cheers.
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C

CB

March 8, 2024 Source: Trustpilot.com
Patricia (and Edwin) are fantastic!
Patricia was available for an urgent call. She answered all my questions and provided guidance and wisdom for a difficult situation. She and Edwin make a fantastic team!
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JK

Jackie Konarik

March 8, 2024 Source: Trustpilot.com
Possible ADA Accommodations
Lizbeth is very knowledgeable and patient. Explains why and how issues should be addressed for the best outcome of employee and employer.
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DP

Dan Price

March 7, 2024 Source: Trustpilot.com
Beyond Business: Nurturing a Supportive HR Partnership with Bambee
Every time I engage with my HR Manager, it feels like chatting with family. Their genuine concern for my well-being and consistent guidance create a supportive atmosphere. Since joining Bambee in 2019, we've faced various issues related to employees and policies. The Bambee team consistently surpasses expectations, ensuring our needs are not only met but also providing comprehensive answers to our questions. While the platform isn't flawless, it adequately serves our needs.

Bambee's automated features have evolved over the years, streamlining processes. The dedicated HR team excels in assessing each situation, offering clear options for us to decide on the best course of action for our organization. I highly recommend Bambee for its user-friendly platform, encompassing features like performance reviews, tailored performance improvement plans, dedicated staff folders, and staff report cards.

Interacting with my HR Manager feels like catching up with family – each conversation exudes warmth and genuine care. Their unwavering support and expert guidance have created a bond that goes beyond the typical professional relationship. Since our partnership with Bambee in 2019, we've encountered various challenges related to employees and policies.

The Bambee team consistently exceeds expectations, demonstrating a commitment to not just meeting our needs, but going above and beyond to provide thorough answers to our inquiries. While the platform isn't flawless, it has evolved over the years, incorporating valuable automated features that streamline our processes effectively.

What truly sets Bambee apart is their dedicated HR team. They tackle each situation with precision, presenting us with clear and strategic options tailored to our organizational needs. I wholeheartedly recommend Bambee for its intuitive platform, encompassing features such as performance reviews, customized performance improvement plans, dedicated staff folders, and insightful staff report cards.

One standout feature that has proven invaluable is the ability to call them during emergencies. Even if your dedicated HR team is momentarily occupied, Bambee efficiently connects you with someone equipped to provide essential information. The communication loop ensures that your Dedicated HR team stays informed and follows up promptly, reflecting their commitment to comprehensive support.
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MG

Michael Grossman

March 7, 2024 Source: Trustpilot.com
The Bambee staff has been great on all…
The Bambee staff has been great on all aspects of the HR process. From onboarding a new hire, required documents to be compliant in my state (CA), and quick communication. I would highly recommend the HR service they provide.
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AP

Alex P

March 5, 2024 Source: Trustpilot.com
Great guidance and insights, Lizbeth is great!
Lizbeth is always helpful and provides us with detailed answers and guidance to help our business make the best possible decisions. Having the support of Bambee helps us be sure that we are operating in the best way possible when it comes to employee and HR management.
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DW

Dusty Whitlock

March 2, 2024 Source: Trustpilot.com
Helpful in advising coaching methods
Helpful in advising coaching methods
Read more

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