backstitch Reviews

Web aggregation, studio newsletter builder and ability to add widgets to customize newsfeeds.

Not much to dislike here. I think the look and feel of the design could use a little bit of a design upgrade.

Small company but very caring and work to create customized solutions for your needs.

We were looking to create an internal newsletter for key stakeholders in order to increase engagement.

The UI is fantastic! It makes telling the story about Total Compensation easier. I also love the customization that can be done. There is a lot you can do, which is great, but it's a very cumbersome process to do it. Overall for the value it's brining our company, I like it!

The technology integration is subpar and it was severely misrepresented in the sales process. Integrations are minimal, at best; in some cases, you're just submitting import files, which defeats the purpose of having an integration. Just say you don't have integrations. I find it hard to believe with the logos they have they haven't figured out better integration. Disappointed that even when asked directly about specific integrations, we were told one thing, then got to implementation and experienced something different. Additionally, their typical user base is on Azure & Outlook, so it was a bit of a production trying to integrate with GSuite. Also, you're assigned an implementation specialist (they were great to work with, btw), but that person is basically a person of all trades and is more or less your AM, not just your implementation person; again another fact not mentioned during the sales process. The tool is a great first step, no doubt, but at a certain point, their current workflow and process are not sustainable. If given a do-over based on what I know now, I'd probably not choose this product for my company's needs.

Communicating and explaining the value of total compensation. Our employees greatly appreciate this level of transparency.