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Backdrop Reviews

User Rating

4.8/5 (Based on 16 Ratings)

Rating Distribution

  • Excellent

    81.3%
  • Very Good

    12.5%
  • Average

    6.3%
  • Poor

    0%
  • Terrible

    0%

Do You Use Backdrop?

Write a Review
Reviews
AU

Anonymous User

June 30, 2022 Source: G2.com
"great tool"
What do you like best about Backdrop?

sending files is so easy. I can also create contact easy.

What do you dislike about Backdrop?

small fonts, you should change the UI. No one uses small fonts like this anymore.

What problems is Backdrop solving and how is that benefiting you?

update UI

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MN

Mary N

May 27, 2022 Source: G2.com
"Backdrop is working for us!"
What do you like best about Backdrop?

Backdrop has enabled us to consolidate and manage the materials that we send daily to our customers. With a number of products we support, there are endless spec sheets, white papers and video we need to get to customers both inside and outside of the sales process. With Backdrop we're able to do this right from within Outlook which is part of our existing workflow

What do you dislike about Backdrop?

The only qualm I can think of is that Backdrop tests to add features quickly which can sometimes be jarring. Its hard to say that is a dislike because we have used many of the new features, however knowing ahead of time would give us some notice to inform our users, thats all.

Recommendations to others considering Backdrop:

Invest in guided training - we tried to go it on our own and it was too dependent on our own remote staff

What problems is Backdrop solving and how is that benefiting you?

With Backdrop our users dont have to sift through our shared drive or get on the (inconsistent) VPN and then attach files to emails. Instead, we work entirely from within Outlook and skip 3-4 steps which for a newly traveling team is a huge advantage

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mb

mike b

May 18, 2022 Source: G2.com
"backdrop review"
What do you like best about Backdrop?

tracking sent quotes. extra webpages for people to view

What do you dislike about Backdrop?

a few extra clicks. for the most part its not bad at all

Recommendations to others considering Backdrop:

pretty straight forward.

What problems is Backdrop solving and how is that benefiting you?

seeing if people have received and opened quotes.

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AU

Anonymous User

May 18, 2022 Source: G2.com
"Surfacequest & AquaWalls"
What do you like best about Backdrop?

Backdrop gives us the ability to deliver multiple documents and information in a format that is more appealing to both our clients and our team. We haven't seen anything like it on the market and it's poised to give us an edge over our competition.

What do you dislike about Backdrop?

Nothing to dislike at this time, just keep updating the interface and features, as you're doing.

What problems is Backdrop solving and how is that benefiting you?

Backdrop provides us solutions to issues on the front end of sales operations: consolidation of documents, concise formatting, visibility and a higher level of professionalism in terms of document delivery.

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JA

Jim A

April 27, 2022 Source: G2.com
"Backdrop Success"
What do you like best about Backdrop?

The ability to see/know if your correspondence with your customer is being reviewed

What do you dislike about Backdrop?

Some companies firewall protection don't allow external links such as Backdrop. Makes it more difficult to track/gauge any of their responses

Recommendations to others considering Backdrop:

Definitely a plus to any organization when trying to keep track of marketing/sales correspondence.

What problems is Backdrop solving and how is that benefiting you?

Able to keep on top of correspondence with customers.

Finally closed on an order that was three years in the making.

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AU

Anonymous User

March 7, 2022 Source: G2.com
"Best of the Best"
What do you like best about Backdrop?

Backdrop offers many features that assist sales. With Backdrop you can be assured the customer receives the information you sent him / her even when they say they didn't receive it. You receive messages telling you when they open the doc(s) and for how long. Superior! Backdrop offers a library where docs are stored, so you don't have to hunt for them each time you start a campaign or allows you to include select docs with other communication you are sending your customer. When you have multiple users, this will enable you to have all users select from the same list of docs. We use Backdrop to send all quotes and associated documentation with each proposal. Backdrop lets you know when the information sent is forwarded to others in their organization for review or if they pass your information on to contacts outside their organization.

What do you dislike about Backdrop?

The one and only dislike I have is finding enough time in my day to fully utilize all the features Backdrop offers in my hectic day. Don't get me wrong. Backdrop is easy to use and learn it's not a challenge to use if you use computer programs at all, I am simply trying to fit 20 lbs into a 2 lbs bag.

Recommendations to others considering Backdrop:

Subscribe to it now.

What problems is Backdrop solving and how is that benefiting you?

I now know when the customer has opened my email and how much time they spent reviewing the information included in the communication. Knowing this lets me schedule a time with the customer to review all the information sent to them.

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AU

Anonymous User

March 3, 2022 Source: G2.com
"It helps to see how serious customers are in the sales process."
What do you like best about Backdrop?

It helps to coordinate follow ups after information has been received and viewed.

What do you dislike about Backdrop?

Certain customers aren't able to open links so the email needs to be resent using pdfs.

Recommendations to others considering Backdrop:

To those in sales, backdrop is extremely helpful to get in front of potential clients at the right time.

What problems is Backdrop solving and how is that benefiting you?

It's hard to accurately guess when to contact clients that take months to decide. Backdrop helps by letting me know they are reviewing information in the moment allowing me to contact them while it's fresh on their mind.

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AU

Anonymous User

February 28, 2022 Source: G2.com
"Backdrop has been very easy to use. It makes sending information in an email look very professional."
What do you like best about Backdrop?

Backdrop makes sending attachments easy. It is one click for the customer, and all attachments are connected.

What do you dislike about Backdrop?

Having multiple users using one backdrop is hard to keep up with the collections. Maybe offering standardized collections would be easier.

What problems is Backdrop solving and how is that benefiting you?

I have just started using it. Currently I have been able to notice when people do not open my link, which makes it easier when following up.

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at

andrew t

February 28, 2022 Source: G2.com
"I found Backdrop to be a perfect solution for any company that needs to generate more sales"
What do you like best about Backdrop?

Easy to use, great way to present more than just your bid but a full portrait of your company as a way to always remind your customer of who you are and what you can do.

What do you dislike about Backdrop?

Trial period usage did not give us the full benefits of Backdrop due to limited features during this time. It's like wanting to buy a sport car but only allowing the user to drive a yugo.

Recommendations to others considering Backdrop:

If your company needs

What problems is Backdrop solving and how is that benefiting you?

1. The best way to present to a customer a full spectrum of the benefits of buying from your company.

2. Provides an easy and practical way to share documents without the worry of overloading your email or getting lost as spam.

3. Great way to keep all your deals separate and organized. It eliminates the need to create multiple folders in your email and no more hunting through all your emails to find which attachments you've sent to a customer for a specific deal.

4. The real magic happens when you get notified that your customer has opened your document, and you know how much they've read and who they forwarded it to and what they've done with it. That's a level of inside information that is invaluable for a sales team,

Read more
AU

Anonymous User

December 8, 2021 Source: G2.com
"Sales process success with Backdrop"
What do you like best about Backdrop?

Enables us to template our sales process with Collections and off the shelf content we commonly use

Sales signals on Forward tracking is life changing

What do you dislike about Backdrop?

The free plan is a bit limiting.

Backdrop adds features pretty often but sometimes this means moving a feature I’ve become used to and I need to find it again

Recommendations to others considering Backdrop:

Make sure you take the time to organize the collateral that you want to put in Backdrop ahead of time.

What problems is Backdrop solving and how is that benefiting you?

Backdrop has enabled us to standardize the documents we use in our sales process. As we’ve had an influx in client, we’re able to quickly send out packages of documentation on our services and get responses quicker with Backdrop.

Read more

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