BackBox Reviews

Lots of qualities and a great performance

Hard to configure in some ways and not very helpful in some processes

Backups

Backbox proves highly efficient in generating configuration backups for your network devices, minimizing manual efforts and optimizing capacity.

Its limitation lies in the fact that it doesn't supports certain security devices from specific vendors.

BackBox simplifies and automates configuration management for network devices, addressing challenges associated with manual processes, diverse vendor environments, efficiency, compliance, risk reduction, and capacity optimization

simple use , best support , easy of integration , easy of imlemintation

low number of features that exist in product

backup and simple disaster recovery , automation of configuration changes in many devices

BackBox's automation has been a huge help! We run backups and schedule firmware updates on firewalls all the time.

Support has been the best I have used of any tool. Anytime we have a problem or need to have new functionallity we email support and within a day we either have it fixed, or a call scheduled to get it fixed or a custom made script for what we are needing.

It is an easy tool to add automations, when we need to check or change a config on 100's of firewalls. It only takes a couple of mintes and we have the info or change that we need.

I wish we had licenses to add our switches into BackBox.

We have backups with reports for finising or erroring.

Automation with 100's of firewalls is a breeze.

Support I can count on if I need something new.

with BackBox you have one single point for your backup and regular tasks management

Learning the BackBox scripting could take time

Monitoring on backups failures

Backbox is highly flexible and customisable tool performing complex network task with simple steps. I am very much satisfied with the knowledge of support team and their willingness to help customers to perform a successful deployment. Their after sale support is also great.

Nothing to dislike. Comparable or can be integrated list needs to be updated. How we can use ML and AI in this.

Network task automation, upgrades , patching, auto backup are few examples

simplicity . it works with all appliances i'm using.

upgrades is super simple.

support is very helpfull and quick

the monitor features need extra license.

central backup of all our appliances and switches include step by step guide for restore.

backbox Gives me confidence that the backup is proper.

Upgrade and implementation of new devices in our IT environment.

We didn't manage to integrate all the devices we wanted

The most important thing is that we managed to consolidate the backup of our devices in one place through a simple method. We also have a clear picture of the backup for all devices. In several critical situations, we also performed restore backups on replacement devices, which is also important to us.

A tool that provides many possibilties other than just backing up devices. Automation at it's best. The support team is outstanding, they rapidly respond and always resolve my issues quickly. BackBox was easy to setup and bring into our environment and the intergration was a breeze. We use BackBox everyday and it is our main backup tool but we use the intellichecks feature mostly, which allows us to reduce the time spent on tasks which would take hours.

Not a dislike, but more of a missing resource. I would like to see more detailed help on how to use the tool to it's fullest.

Replacing tasks, that would take up many man hours, with Intellichecks, and the detail in the reports we receive everyday notifying us on all the backups is great.

Built in device feaures for ease of use and setup. The ability to clone an existing product to edit allows you to create custom "scripts" that are specific to your needs. It allows Backbox to be limitless with its scripts and what they can do. For example; my company uses a lot of Cisco Small Business switches. They are not a default device in Backbox but the subtle differences allow me to clone a Cisco enterprise switch and edi the commands so that they pertain to the small business line. You can also create remediation process based on "intellichecks" that discover different things within your network.

Upgrades are easy

Adding new devices are easy

Some devices are not in the list of default devices. It takes a little bit of knowledge to make it work. The great news is where that can be a bit daunting for myself, the support is great at working with you one-one-one to create a custom script to make it work how you need.

We focus mostly on getting backups of our switches but we also use it to perform upgrades across all of our switches with a little automation. We really like the script hat was created to check all of our switches to see what firmware version its running and run a report that spits out what versions all device are running so we can identify the switches that need upgraded then run jobs to do the upgrade across the environment.