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Backblaze Reviews

User Rating

4.2/5 (Based on 599 Ratings)

Rating Distribution

  • Excellent

    56.8%
  • Very Good

    25.2%
  • Average

    6.2%
  • Poor

    1.7%
  • Terrible

    10.2%

User Sentiments

Unlimited Storage, Affordable Pricing, Ease of Use, Reliable Backup

Slow Download Speeds, Poor Customer Support, Tedious Restore Process, Software Issues

Do You Use Backblaze?

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Review Summary

Backblaze user reviews are generally positive, praising its ease of use, affordability, and reliability. Many users appreciate the straightforward interface, highlighting its user-friendly design and intuitive navigation. They also commend the competitive pricing plans, deeming them reasonable and cost-effective. Additionally, reviewers frequently mention Backblaze's dependable backup performance, with users expressing satisfaction with the speed and consistency of their backups. However, some reviewers have encountered challenges with customer support, reporting occasional difficulties in reaching support representatives or experiencing delays in resolving issues.

Pros

  • Reliable data protection and backup with multiple automatic scheduling options.
  • Userfriendly interface for smooth navigation and setup.
  • Competitive pricing plans with flexible storage options.

Cons

  • Occasional performance issues and slow upload speeds for large files.
  • Limited twofactor authentication (2FA) support, affecting account security.
  • Lacks more advanced features for specialized backup needs.

AI-Generated from the text of User Reviews

Reviews
PE

PAULETTE E

January 22, 2024 Source: G2.com
"Easy and More Proactive"
What do you like best about Backblaze B2 Cloud Storage?

Backblaze B2 Cloud Storage is easy, runs in the background AND gives regular monthly reports which my previous cloud storage vendor did not. The fee also feels very reasonable with a lot of space provided for that fee.

What do you dislike about Backblaze B2 Cloud Storage?

The report they provide on a regular basis is not necessarily written in terms a layperson (aka non-tech) can readily understand. Other than that, I love everything else.

What problems is Backblaze B2 Cloud Storage solving and how is that benefiting you?

Trusted, safe automatic backup in case I have to do a restore at any point. It's also a duplication of what my external hard drive captures locally, giving me double coverage and peace of mind. I cannot speak to the ease of recovery since I have yet to need that feature, though I have the feeling it will be easy and complete.

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CH

Curtis H

March 30, 2023 Source: G2.com
"A Reliable Solution for My Data Backup Needs"
What do you like best about Backblaze B2 Cloud Storage?

Reliable: Backblaze Cloud Backup is a reliable backup solution. My data will always be available when I need it, and I don't have to worry about losing my files due to downtime or other issues.

What do you dislike about Backblaze B2 Cloud Storage?

While Backblaze Cloud Backup is an excellent backup solution overall, one potential downside is that it only offers a single device backup plan. This may be limiting for individuals or businesses with multiple devices that need to be backed up. Additionally, while Backblaze's encryption technology is strong, some users may prefer the ability to use their own encryption keys for added security.

What problems is Backblaze B2 Cloud Storage solving and how is that benefiting you?

As someone who heavily relies on their computer for both personal and professional use, the thought of losing all of my important files is a major source of stress. However, since I started using Backblaze Cloud Backup, I have been able to breathe a little easier knowing that all of my data is safely backed up and easily retrievable in case of an unexpected loss or data breach. Backblaze's user-friendly interface and affordable pricing have also made it a seamless addition to my daily routine, giving me the peace of mind to focus on what really matters without worrying about the safety and security of my data.

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MR

Mike R

August 11, 2022 Source: G2.com
"Best in the business and continuing to get better"
What do you like best about Backblaze B2 Cloud Storage?

I've been using Backblaze and their computer backup program for years. It's been rock solid, and restores are super easy. It's so good, I brought them to my workplace and used them to back up every single team member's computers for peace of mind. With the increased growth of B2 now, it has become a crucial part of our arsenal of tools to protect our client's secure data.

What do you dislike about Backblaze B2 Cloud Storage?

There's nothing to dislike. My only recommendation would be adding additional EU ingest points for B2 data (and maybe they have that, I don't know.)

What problems is Backblaze B2 Cloud Storage solving and how is that benefiting you?

By using B2 for backup storage instead of AWS S3, we are saving hundreds of dollars a year in storage costs. Since its S3-compatible, we can use many existing tools, plugins, and APIs to get our data there quickly and easily. Hard to argue with the cost savings.

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VB

Victor Bäck

January 10, 2022 Source: Trustpilot.com
My experience with them has been…
My experience with them has been overall very positive. Their software works well, but can be slow
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G

Glennie

November 21, 2021 Source: Financesonline.com
My main backup solution
PROS: All I did was set up the tool on my computer. It automatically backs up files so there’s no need to do anything. This tool does its job while I do mine. It is reliable, comprehensive, and simple. It also provides a private key for the backed up files, which I like because it gives me peace of mind knowing that no one other than the one who holds the key can access the files. The unlimited storage is also incredible considering that the service is affordable.
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A

Andreanne

November 12, 2021 Source: Financesonline.com
I definitely love Backblaze!
PROS: It offers unlimited backup cloud storage at an affordable price. I was able to transfer the backup to another computer (the process is simple and seamless). The upload time is fast. I am using Mac and it hooks right up to the System Preference, eliminating the need to open a separate app. Overall, Backblaze offers everything I was looking for a backup service (fast simple and reliable) that I can use to back up lots of files (6TB) to cloud.
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VB

Victor Bäck

August 4, 2021 Source: Trustpilot.com
They still have some stuff to sort out
They still have some stuff to sort out, but the service works. It helped me through a ransomware attack around a month ago, and I'm very happy
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J

John

July 21, 2021 Source: Financesonline.com
Helpful, simple and effective system
PROS: Setting up BackBlaze is very simple, it allows me to select drives and files. I love the control panel feature, it provides me with information of how much I have backed up and it provides me with assurance that my files are save. I can keep private key encryption on the uploaded files. It doesn’t have lot of costs for thumb drives and hard drives and it has simple download and restore system. It allows me to do full restore quickly.
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P

Philip

July 21, 2021 Source: Financesonline.com
A great, affordable backup solution with unlimited storage
PROS: First and foremost, there’s a 15-day trial which allowed me to see what this solution is capable of. It has helped me decide whether or not it is worth my money. Next, the solution is very easy to use and simple. It automatically and constantly backs up all my files so there’s no need to worry about forgetting to back up a certain document or project. Aside from that, the storage is unlimited. It is also pretty cheap. I am just paying $5 every month for the service. Last but not least, I had a wonderful experience with their support team. They know their thing, give step-by-step troubleshooting instruction, and always respond to my concerns quickly.
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B

Billy

June 24, 2021 Source: Financesonline.com
Great cloud storage solution
PROS: BackBlaze is great product for backing up to a cloud that I currently use to back up image files and SQL Databasles from servers. It has easy interface and it allows me to sync via NAS Synology Rackstation where my local backups reside. It’s great when is set as a task to a backup directly to this cloud.
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