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Axonify Reviews

User Rating

4.9/5 (Based on 237 Ratings)

Rating Distribution

  • Excellent

    89%
  • Very Good

    8.9%
  • Average

    1.3%
  • Poor

    0.4%
  • Terrible

    0.4%

User Sentiments

Engaging Gamification, Mobile Accessibility, Ease of Use, Effective Microlearning

Complex Admin Interface, Limited Reporting Functionality, Content Creation Challenges, Limited Customization Options

Do You Use Axonify?

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Review Summary

Review analysis suggests that users appreciate Axonify's ease of use, comprehensive training content, and positive impact on employee engagement and productivity. While some users report occasional technical issues and room for improvement in customization options, many emphasize the platform's effectiveness in delivering personalized learning experiences and driving behavioral change. Overall, reviewers acknowledge Axonify's value in enhancing employee skills, fostering a culture of continuous learning, and ultimately improving organizational performance.

Pros

  • Interactive and engaging learning experience, boosting employee engagement.
  • Comprehensive library of courses and content, catering to diverse learning needs.
  • Easytouse platform, facilitating seamless implementation and adoption.

Cons

  • Limited customization options, hindering tailoring of content to specific organizational needs.
  • Occasional technical glitches and downtime, disrupting the learning process.
  • Some users reported challenges with content relevance and applicability to their roles.

AI-Generated from the text of User Reviews

Reviews
MM

Mackenzie M

November 30, 2023 Source: G2.com
"No platform or team compares"
What do you like best about Axonify?

There's really no comparable eLearning platform out there. The heart of the platform is Daily Questions, which adapt to the learner's answer history and use reinforcement to combat the forgetting curve. In-platform games and rewards prizing capabilities.

The platform also keeps the learning experience intuitive and bite sized. We have a lot of buy in from our frontline--the majority of whom use the platform on a daily basis. Our frontline teammates find the system.

With all this complexity, it's perhaps not surprising that Axonify has a lot of big data to draw upon--head and shoulders above what I've seen with LMSs.

The team at Axonify is incredibly helpful, professional, and accepting of feedback. They're there from initial implementation, through maturation, Axonify has made sure we've been successful. Axonify takes its clients needs seriously and we often comment on how we feel like we're part of the evolution of the platform.

What do you dislike about Axonify?

The platform was built with learners--not managers--in mind. This is excellent from a learner's (and learning) perspective, but historicaly analytics/reporting have been a less intuitive user experience.

That being said, Axonify is working to improve the analytics/reporting UX for frontline managers and have made lots of progress, and has actively drawn on the experiences of clients such as ourselves to improve the platform and meet our needs.

What problems is Axonify solving and how is that benefiting you?

We're a complex, multi-branded company with close to 30,000 frontline teammates and leaders across over 1,000 franchise and corporate locations. Axonify is helping us deliver learning experiences to our teammates where they are--in the workplace, before and after their shifts.

Axonify offers an easy way to measure our success with the platform: participation. This helps us measure engagement, which in turn is linked to learning outcomes and opportunities to reward teammates with raffles and other prizing.

In addition, we use Axonify's Discover feature, which acts as a shared drive, that can be easily tailored to give access to whomever needs it.

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Fd

Faatima d

November 16, 2023 Source: G2.com
"Axonify engages for learning, earning and growing staff within any business."
What do you like best about Axonify?

Axonify is available via an App on any device so that allows for learning to take place anywhere and at anytime. Learning happens through repitition and with small bits of information. Learners can receive additional information through the Discover zone as well as be kept up to date with what is happening within a business through Broadcast Messages.

What do you dislike about Axonify?

Axonify has amazing and very useful features, however from an Admin side I would love to be able search for Broadcast messages. Maybe consider adding a search by title function :)

What problems is Axonify solving and how is that benefiting you?

Faster delivery of learning information as well as communication through Braodcast Messages. Saving on time, resources and costs.

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NA

Nancy A

November 14, 2023 Source: G2.com
"Flexible platform, engaged and connected learners, unmatched customer support!"
What do you like best about Axonify?

As we grow as a company and in our training needs, Axonify has met us point for point on delivery, flexibility, connectedness, resources, and support. Using their tools and leaning on their team has made ME better at MY job.

What do you dislike about Axonify?

The way the features are segemented out for annual contracts has made some of the renewal decisions more complicated.

What problems is Axonify solving and how is that benefiting you?

We have a largely deskless workforce that we are able to reach seamlessly for comms, tasks, and microlearning. We source training modules in multiple formats from mutliple sources and Axonify seamlessly integrates with all of them. The reporting is intuitive and simple to share. We are rennovating our entire learning program from the ground up and the flexibility of the platofrm has made all the changes, big and small, easy to execute.

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AW

Ashley W

October 24, 2023 Source: G2.com
"Axonify has changed the game for our company!"
What do you like best about Axonify?

It has helped us set standards and train at scale as we've rapidly grown our company!

What do you dislike about Axonify?

Literally nothing. The platform and the customer success team has been amazing!

What problems is Axonify solving and how is that benefiting you?

As we scale, it gets harder and harder to train people on the front lines… But it's on if I helps us do that while still keeping training costs down

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AU

Anonymous User

October 24, 2023 Source: G2.com
"Excellent learning tool"
What do you like best about Axonify?

The randomized questions that enable us to provide reinforcement for our team. It's easy to use, and they have great customer service.

What do you dislike about Axonify?

We have a unique industry, so there isn't much out-of-the-box training topics for us.

What problems is Axonify solving and how is that benefiting you?

It enables us to keep important information top of mind with our in the field team.

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VT

Victoria T

October 24, 2023 Source: G2.com
"Excellent Platform: Supports Unity, Collaboration, Knowledge, and Growth"
What do you like best about Axonify?

Helps increase the knowledge base of all our employees, the communication across multiple departments and teams, and aligns the teams to a common goal, practice, and objective. Always listening to us and helping us to get better and use the platform to fit our needs better and more fully. We use it every day, and feel very supported by the customer service department.

What do you dislike about Axonify?

Many features that I don't utilize as a one-man show. I wish I had the time to utilize everything, and hope one day I will have a team large enough to make the most of it.

What problems is Axonify solving and how is that benefiting you?

So many. Mainly training, communication and alignment of teams.

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AL

Alexandre L

October 24, 2023 Source: G2.com
"Versatile & Powerful"
What do you like best about Axonify?

The behavioral micro-habit created by the daily reinforcement tool allow our business to increase its learning culture and its agility.

What do you dislike about Axonify?

Hierarchy management and groups clean up can take a while :/

What problems is Axonify solving and how is that benefiting you?

Communicating quickly and directly to the employees. Making sure employees are training in a timely manner.

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RS

Ramesh S

October 24, 2023 Source: G2.com
"Axonify - awesome platform and people that helps enable your frontline workforce to learn faster!!!"
What do you like best about Axonify?

Axonify is truly user friendly, easy to use, reliable, and it's fun! When you had fun in learning, everyone comes back and participates. Because the tool is designed for employee who are on the move, it works for everyone. Axonify touches many facets of modern way of learning from personalization, adaptive, gamification, anywhere/anytime (mobile), and easy to use. Also, the support received from Axonify staff is amazing.

What do you dislike about Axonify?

Since i work in biopharma and i am Axonify admin, it would be great improvement to have more attributes to define a group. It's nice to use AOI but maintenance can become nightmare. Also, provide ability to search and self-assign topic would be nice feature to update. Also, creating Admin metrix is diffult so if there was roles identified would be easy for the organization in implementation.

What problems is Axonify solving and how is that benefiting you?

We are using Axonify to deliver learning in modern approach. Therefore, it has to be accessible anywhere, anytime. Also, it has to be short and quick burst of information. Axonify does amazing job in providing this aspects. The benefits are not still realized but everyone in our organization have been excited to start using it. We are also using Axonify Discover heavily and that is forcing learners to go to Axonify. Next phase approach is to start using the tool on your mobile device.

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GP

Galina P

May 30, 2023 Source: G2.com
"Retention-boosting using Gamification"
What do you like best about Axonify?

I like most of the features if offeres, We use Axonify's microlearning modules and daily reinforcement we motivate users by inclusion of gamification components such as scoreboard and reward system.

What do you dislike about Axonify?

Games are fun, but I feel that some of them are not tied to the learning modules as effictively as they could be as the challenges shoud be based on question sets, not just games.

What problems is Axonify solving and how is that benefiting you?

Our orginaztion has benefited from a staff that is more informed and talented as a result of brief consumable microlearning modules coupled with daily reinforcement.

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TM

Thomas M

May 24, 2023 Source: G2.com
"Gamifying learning to maintain essential knowledge"
What do you like best about Axonify?

TLDR - it makes learning fun! The long answer is this tool made it easy to identify knowledge gaps in a large team and to improve training plus the knowledgebase.

What do you dislike about Axonify?

I used this tool more than 5 years ago - so I feel unable to comment adequately here. My experience with it was that it required quite a bit of time to set up levels of knowledge (and maintain it) to make the LMS really sing. That said - the maintenance paid off in improved customer service, consistent responses to customer questions and the team felt more confident in their own level of understanding.

What problems is Axonify solving and how is that benefiting you?

I was the administrator for Axonify and the system was used as a way to level up knowledge in a Customer Service team of more than 30 staff. The staff varied in experience so it was a really good way to bring new team members up to speed with the agents who had been with the company for years. Equally - it helped experienced agents to lean more on the constantly evolving knowledgebase than their memory of cost codes, pricing etc which may be out of date.

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