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Avaza Reviews

User Rating

4.6/5 (Based on 548 Ratings)

Rating Distribution

  • Excellent

    67.9%
  • Very Good

    28.8%
  • Average

    3.1%
  • Poor

    0.2%
  • Terrible

    0%

User Sentiments

Ease of Use, Time Tracking Features, Project Management Capabilities, Comprehensive Reporting Features

Limited Third-Party Integrations, Lack of Offline Functionality, Recurring Tasks Functionality Needs Improvement, Mobile App Performance Issues

Do You Use Avaza?

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Review Summary

Overall, Avaza earns praise for its user-friendly interface and comprehensive features, which cater to various business needs, including project management, time tracking, and financial management. Users appreciate its customizability, reporting capabilities, and mobile app. However, some reviewers mention occasional bugs and glitches, limited integration options, and a learning curve for new users. Additionally, customer support is reported to be responsive but could be improved in terms of efficiency and resolution time.

Pros

  • Userfriendly interface simplifies task management and collaboration.
  • Comprehensive features for project management, including budgeting, scheduling, and resource allocation.
  • Mobile app enables access to project data and updates on the go.

Cons

  • Limited integrations with thirdparty software tools.
  • Occasional performance issues and bugs reported by users.
  • Complex reporting functionality may require a learning curve.

AI-Generated from the text of User Reviews

Reviews
JW

Jill W

February 14, 2024 Source: G2.com
"Powerful and intuitive"
What do you like best about Avaza?

The reporting tools and ease of use. Also being able to access it from my phone

What do you dislike about Avaza?

It would be ideal to create custom reports and save them in the UI. Extracting and massaging data is cumbersome and rather old school.

What problems is Avaza solving and how is that benefiting you?

I've automated customer weekly reports to share our time entries weekly. This prevents them from rejecting time a month later.

Read more
AU

Anonymous User

January 23, 2024 Source: G2.com
"Project Management and Invoicing"
What do you like best about Avaza?

The reports are so helpful for project management, invoicing, and tracking of where we are across the organization. We know at a glance employee progress and any potential overages vs timelines, cost vs billable, and can take all of the information and make decisions quickly. The customer service is fantastic- we are able to connect within a few minutes, either by chat or by video when necessary. When I have questions about the platform and how to make it work even better for us, they are helpful and there is always a solution. They work very patiently to understand and assist us in any question or struggle to find a resolution. It's a huge reason why I wouldn't want to look elsewhere for another program. It's hard to find an actual person to talk to for customer service, and they exceed my expectations and needs when I need to contact them. They also take suggestions on how to enhance the program when we have ideas. So it feels like I have a hand in improving an already great product.

What do you dislike about Avaza?

Some small helpful additions would be great!:

1. Logging Hours Reminders: I wish some reminders could be sent daily for employees to log their time after a particular hour. With contractors, out of state employees, different time zones, forgetting happens and it can really alter reports if not everyone has clocked time on a project accurately.

2. Full Circle Reporting: I also wish there was a way to generate one full report that would put all information in one place to show: Employee total hours for the month, how far along a person is on a project, any time overages, and verify that an invoice has been sent out for that project, as well as the status of the corresponding invoice- paid, partially paid, or late. This would solve a huge block of time when tracking this necessary information at the beginning of each month: being able to have a full report on all connected data/projects within a time frame.

3. Timesheets and Task Logging: When we set it up for an employee to log time via timesheet, we get a notification to accept or decline their time. But a lot of times, people don't log via timesheet, they log via the task on a project. So if there was a way to approve or decline time when logged to a task that would be incredibly beneficial. As well, if someone backlogs into a previous day/month, or even in a task, it would be so helpful if we could be notified that action occurred for better employee tracking and accountability.

What problems is Avaza solving and how is that benefiting you?

We have almost all of our data in one place. Hours logging, project tracking, invoicing. This saves time having to track it in different ways.

Read more
AL

Andre L

November 30, 2023 Source: G2.com
"Best system I've use to managed my business in the last 20 years"
What do you like best about Avaza?

Simplicity, Flexibility, Ease of creating, accessing a working with my projects.

I use it everyday, on my phone and or Mac. Reports are just perfect forme. To be able to save filters and reuse my reports is awesome.

When, I first set it up, I took me less the 30 minutes to start to use it and then add the attributes I wanted as I went along. Eassier to integrate than Office 360.

I'd like to give a comment on tech support...but the app just works. The only time I needed to check on something I got a perfect reply super fast.

What do you dislike about Avaza?

I haven't found anything yet to dislike!

What problems is Avaza solving and how is that benefiting you?

One interface to make quotes, billing, payment follow-up, timesheet, Set-up projects, report on profitability and record payement, manage tasks. Basically, it replace an admin.

Read more
KZ

Kristin Z

October 11, 2023 Source: G2.com
"Best system ever for estimating, project/task management, invoicing"
What do you like best about Avaza?

I've tried at least 35 project management programs, and NOTHING works as well as Avaza. You can build task inventory, easily create estimates, easily convert those estimates into tasks, convert the tasks into invoices, which you can then send to clients who can approve them in a second with one click. The navigation is completely intuitive; you never have to guess to get from one function to the other. And it integrates well with QuickBooks. We have been using it several years now and have not run into any show-stoppers (which always happened with the other programs). It has grown with us easily and we can't imagine using anything else.

What do you dislike about Avaza?

Honestly, there hasn't been a downside. We ran into one restriction recently, but checked with support, and there was an easy way to get around it (sending invoices to someone who is in two different companies, which can happen when we are working with a company that has a division or affiliated company with the same accounts payable email address for both). You just have to type the addresses in the "to" file manually. If you consider that we have numerous people working on numerous projects every day, and that's about the biggest problem we've encountered, you know it's one great application. Highly recomended.

What problems is Avaza solving and how is that benefiting you?

Just moving smoothly from estimate to tasks to invoices is wonderful. Information flows with little to no need to enter in any additional data for each new phase.

Read more
VW

Victoria W

September 11, 2023 Source: G2.com
"Seamless application for managing business programs"
What do you like best about Avaza?

Avaza has reliable tools that helps my team to collaborate effectively when implementing projects. It provides secure conversation network that has enhanced close customer relations. There is increased production and less friction on task management with increased teamwork.

What do you dislike about Avaza?

There are no potential negativities that could affect workflows. Everything has been running under the right path with stable Avaza services.

What problems is Avaza solving and how is that benefiting you?

The smart product has been the core business orchestration platform for managing employee data. The automated system helps my team in tracking financial records and investment opportunities that can spur organization growth.

Read more
MD

Melissa D

November 10, 2022 Source: G2.com
"The product is great, and their customer service team is phenomenal"
What do you like best about Avaza?

Avaza is streamlined, simple to use and accessible. Their invoicing system is easy and interfaces with Quickbooks properly to ensure our books are correct, which has been a problem with other systems. And their customer service team is incredible - I have brought them some complex problems, and they always go above and beyond to tackle and fix the issue quickly. They are patient, even when I ask ridiculously obvious questions, and are kind, dropping the tech jargon to simplify explanations. We tried multiple systems before we settled on Avaza, but their features and awesome help team won us over - and we're happy they did!

What do you dislike about Avaza?

I dislike that when you search in external contacts, you have to spell the full name from the beginning; it would be nice to have a search system that pulls up the title with keywords.

What problems is Avaza solving and how is that benefiting you?

We tried Avaza because we needed to upgrade our invoicing system, but we've since found that we use multiple other components of the software, like time tracking, expenses and reports.

Read more
KW

Keith W

October 18, 2022 Source: G2.com
"Absolutely outstanding service & support. Software is excellent too"
What do you like best about Avaza?

Reporting is very powerful but for us as a business, the timesheet facility was the deciding factor. It has revolutionised the way we work

What do you dislike about Avaza?

Compared to other systems I've used, some of the project management functionality is slightly limited. However, they are constantly improving and are very open to suggestions for improvement

What problems is Avaza solving and how is that benefiting you?

Timesheet management, improvements to manual administration, project reporting and financial analysis

Read more
MS

Maria S

June 10, 2022 Source: G2.com
"Perfect time tracking and project management for our consulting firm"
What do you like best about Avaza?

I spent hours trying to find the best time tracking and project management tool for our small consulting firm. There were no other services that met our needs except Avaza, and for the price, it was a win-win! We have so many different clients and projects we work on, and we need to really customize price rates, team member roles, project rates (hourly versus by project), invoices, etc. - Avaza lets us customize all of this. We love that we can invoice and run reports in Avaza. This was by far the best platform we found out there. Highly recommend it!!

What do you dislike about Avaza?

The only thing we dislike is not being able to make invoices in there between our company and team members. We are a consulting firm, so we can make invoices to our clients... but when all the team members who are consultants add their hours in, they can make a report of all their hours, but it would be nice to be able to customize invoices for team members to bill us.

UPDATE: Avaza added a new feature that handles this concern, so at this point, we do not have any dislikes of Avaza. Thank you!

What problems is Avaza solving and how is that benefiting you?

Helping us with project management and budgeting for the projects. It helps us see how much of the hours and/or budget is left compared to how far along to the project is actually completed. This helps a lot with out planning.

Read more
KS

Kristin S

May 13, 2022 Source: G2.com
"Highly Likely to Recommend Avaza to Someone Looking for a New PM Platform!"
What do you like best about Avaza?

My team's experience with Avaza has only been positive. Not only is the price extremely competitive, but customer service is top-notch, the platform is user-friendly, and the PM abilities are exactly what my team was searching for.

What do you dislike about Avaza?

1. Although the customer service team and our sales representative were helpful, the onboarding process was very hands-off with the Avaza team. Other platforms that we were exploring had designated team members to walk us through onboarding and customizing Avaza to fit our team's needs. Luckily, Avaza is simple to use (one of the biggest pulls for my team on our decision to sign on with Avaza), but we had to figure a lot of settings out for ourselves.

2. I haven't been able to fully nail down approval settings. It seems that a few expense and timesheet submissions are being sent to everyone on the team, and I haven't been able to figure out a way to stop this from happening - although, this may be user error. I would love to implement daily timesheet reminders for team members as well!

What problems is Avaza solving and how is that benefiting you?

Expense/Budget tracking - the reporting abilities in Avaza are great! The resource booking feature has also been an added plus! It's a great all-in-one system that has allowed my team to better streamline our work.

Read more
AU

Anonymous User

May 2, 2022 Source: G2.com
"Outstanding service"
What do you like best about Avaza?

The customer service was quick to respond and super helpful with answering all the questions I had.

What do you dislike about Avaza?

Not much to dislike, it works well for our business model!

What problems is Avaza solving and how is that benefiting you?

It keeps track of everyone's project tasks and time, so everything feels very organized and structured.

Read more

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