Home/ New SaaS Software/ Avalara/ Reviews
Tax Compliance Software and Automated Solution
Avalara receives high praise for its ability to automate sales tax calculations and filing, simplifying the process and ensuring accuracy. Users particularly value the platform's ease of use, integration with accounting software, and ability to track state tax changes. However, a recurring theme across reviews is customer service issues, with users reporting slow response times, difficulty reaching the right support team, and inconsistent knowledge among account managers. While the platform itself is generally well-regarded, these service shortcomings may deter potential customers.
AI-Generated from the text of User Reviews
They take of sales tax returns! Which has the been helpful.
The cost could be expensive. Timing of signing up for the products can be tricky.
We have used the VDA services. This has helped us become compliant in multiple jurisdictions.
I'm so thankful for the service Avalara provides. It has saved our accounting staff an incredible amount of time. I love that Avalara keeps us updated when we're nearing nexus in another state. It was easy to integrate into our Quickbooks software and quick to get started. One of our smartest decisions!
I do wish the callout to retrieve tax rates was a bit quicker but I understand they are working on that upgrade already.
Well worth the investment!
Trying to keep track of the constantly changing rates per county for all of our different states where we have nexus was by far a full time job. There is no way we could have been able to manage all of that without hiring another person. Not only that but with the laws constantly changing, I felt like we were always behind. Avalara keeps track of all of that for us so we no longer have to worry about making manual updates. Plus, we instantly know when we're approaching a new threshold with another state rather than us having to run several reports to see if we qualify or not.
ease of use, ease of inegreation, automation
no complaints so far! thie product has exceeded expecations
We needed to automate use tax determination
It easily integrates with our inventory, tracking software, and works with our accounting software
I wish there was a better way for final taxes to be listed on the sales order without having to ship the order, but I believe this is a flaw in our inventory software
It accurately applies the appropriate sales, tax and tax exemptions for customers
ECM is something i wish was created sooner.
Needs better way to amend tax returns. Too much back and forth from customer service. No quick solution. Easily fixed with a phone call.
Ease of State filing and GST.
I like how easily I can contact our rep and the willingness to always help answer questions or point us in the right direction.
I can't think of anything I dislike at the moment.
Helping our company be compliant with all of the different state regulations.
I like the most about Avalara is easy to use and customer support is helpful.
Could offer more reports and informatn could easy to find on the port
Accrued Sales Tax for purchasing products and this help me to process in a timely matter
Lots of resources and ease of use. I like that we have all the info needed to integrate.
We dont hear back enough, not enough follow ups
Getting our small start up registered with all 50 states
This was a professional and educational conference for me and a soon-to-be user of Avalara. Your team "crushed" it! Thanks for showing us the basic and hands-on demo.
I don't know yet.we will implement No. 1sr
This will help us understand what states need sales tax.looking forward to learning more.
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
É um sistema bastante amigável, oferecendo uma grande quantida de recursos que agregam valor a área fiscal. Fiz vários cursos da ferramenta durante o processo de implantação e atualmente estou usando a ferramenta frequentemente. Estou gostando bastate.
Por se tratar de uma ferramenta standard é um pouco difícil conseguir realizar customizações.
Avalra está ajudando a manter as escriturações fiscais aderentes a legislação.