AutoLeap Reviews

I love how everything is on one platform

I can't say that there is anything that I really dislike about it, I think getting used to the platform will make a big difference.

Currently AutoLeap is trying to help us solve an issue with a few inventory details. We were trying to make some changes on some inventory details and when we changed ]something, then the system would make the same change on another similar inventory item.

every thing is in one screen very easy to use top notch customer support implemention very easy. easy integration

nothing right at the moment everything is going well.

keeping organized and easy to send payment reminders,booking appointments

The combination of CarFax with Motor gives you the vehicle lookup from the beggining, followed by specifications and a quick charge out at the end.

We had a hard time at first learning the system, but with practice we were able to work with it.

AutoLeap is helping us finding the labor and the specifications for every vehicle really quick.

The software is easy to use and has robust support, overall a very modern and clean alternative to some of the old managment software avalible

The MOTOR Labor guide integration is fairly incomplete, the labor guide does not contain many key info items comparable labor guide alternatives have

AutoLeap streamlined our service order process and is helping keep our reporting accurate and up to date

CLOUD BASED. EASY TO CREATE ESTIMATES. GREAT CALENDER, TEXT CHAT, AND CUSTOMER PHONE/COMPUTER VIEW OF ESTIMATES BEING ABLE TO DECLINE AND APPROVE JOBS. WORK FLOW TABS HELPS KEEP TRACK ON VEHICLES. EASY INTERGATION. TOOK ABOUT 2 WEEKS TO GET THE HANG OF THE MANAGMENT.

MERCHANT SIDE TAKES THEIR SWEET TIME TO SETUP AND INTERGRATE!

SUPPORT ON GLOBAL PAYMENTS IS NOT THE BEST.

BIG TICKET JOBS TAKE A LONG TIME TO CREATE AN ESTIMATE VS MITCHELL.

PARTSTECH IS A BIT SLOW. WOULD BE NICE IF WORLDPAC SOFTWARE CAN WORK WITH THE MANAGEMENT WITHOUT HAVING TO GO THROUGH PARTS TECH.

LOTS OF OPEN TABS

HARD TO DELETE A INVOICE OR FIX A WRONG CUSTOMER ON A NEW VEHICLE

TECHNICIAN OVERVIEW ON BIG JOB DOESN'T HAVE A OVERVIEW ON TABLET. HAS TO CLICK ONE JOB AT A TIME.

REPORTS FOR TECHNICIANS CAN'T BE PRINTED WITHOUT USING ANOTHER APP LIKE EXCEL!

MOTOR FOR LABOR RATES ISN'T THAT GOOD. PREFER ALLDATA OR PRODEMAND.

DELETING INVOICE

TECHNICIANS CAN VIEW HOW MUCH HOURS THEY HAVE FLAGGED.

It was a pretty seemless transition from our previous software and the customer service to address any glitches was excellent.

We don't have complaints about the product. We are enjoying using it.

We needed a cloud based program so we could work from anywhere seemlessly. It serves as our point of sale and provides labor spects, parts ordering integrations

Since I reached out to the they were extremely helpful and very willing to answer any question I had. Their implementation team has always been on point and continue to provide excellent service. I have used other shop management software and they seem to take a while to respond to any question that I have. With autoleap they answered my question wishing the same day, if they didn't have a answer for they made sure to find the answer to me in a timely manner. Would definitely recommend Autoleap to new customers. Thank you autoleap for taking the time to show me the awesome program you guys provide!

Their was nothing that I disliked about autoleap.

Helping me solve the easiness of being able to invoice customers out.

Better use of time less time and my desk, speed of the softeware, Techs having infomation at the figer tips

So far nothing Everthing works as plannned

time mmangment

Auto Leap is a game changer for scheduling day to day and keeping everyone up to date on whats ahead. The customer support is amazing, and has the answers to your questions back to you in seconds.

The length of time to learn the entire system.

Customer communication. Tech able to add photos of work.

This product and its team have exceeded our expectations from the beginning. We are most impressed by the fast and friendly support team - from our dedicated account rep to the customer support that is readily available within seconds.

I don't have negatives things to say. Switching software is challenging for any business, but this team has met us at every challenge and request we have had.

They are a cloud-based solution which initiated our search for a new software in the first place.