Authorize.Net Reviews

User Rating

3.8/5 (Based on 548 Ratings)

Rating Distribution

Excellent
39.4%
Very Good
30.7%
Average
10.4%
Poor
9.1%
Terrible
10.4%

User Sentiments

Ease of Integration, Robust Security, User-Friendly Interface, Comprehensive API

Outdated Fraud Detection System, Inaccurate Reporting System, Poor Customer Service, Delayed Deposit of Funds

Do You Use Authorize.Net?

Write a Review

Review Summary

Users applaud Authorize.Net for its user-friendly interface, seamless integration with various platforms, and robust security features. Its vast array of payment options and comprehensive reporting capabilities also receive praise. However, some users express concerns regarding occasional technical glitches, limited customization options, and the need for improved customer support responsiveness. Overall, Authorize.Net is a reliable and feature-rich payment gateway appreciated for its ease of use and extensive functionality.

Pros

Reliable and secure payment processing.
Userfriendly interface and easy integration.
Supports various payment methods and currencies.
Detailed reporting and analytics.

Cons

High transaction fees compared to some competitors.
Limited customer support options.
Occasional technical issues and outages.
Limited customization options.

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO

Reviews

Anonymous User

November 2, 2023 Source: G2.com

"Support regarding IP mismatch"

What do you like best about Authorize.net?

Good customer service, usually fast response times.

What do you dislike about Authorize.net?

At times difficult to use for Canadian companies.

What problems is Authorize.net solving and how is that benefiting you?

IP mismatch

Anonymous User

October 26, 2023 Source: G2.com

"Seamless integration"

What do you like best about Authorize.net?

great service, to automate your credit card processing. easy to use and setup. Set and forget!

What do you dislike about Authorize.net?

nothing that I can think of. Help is only a phone call away

What problems is Authorize.net solving and how is that benefiting you?

we needed to integrate our software to our credit card processor. Authorize.net is the right tool for it

Anonymous User

October 26, 2023 Source: G2.com

"Great user experience"

What do you like best about Authorize.net?

I like how easy to navigate the site is. It was compatiable with Pandadoc, our invoicing software and made it easy to accept payments. I like the email notifications of payments. It helps with knowing when to run reports. Our company takes large payments via credit card and it helps to ensure that the payment went through with a notification.

Customer support is always avaliable and supper helpful. The integration process was super simple and easy. The rep on the phone walked me through set up and making sure we fillout compliancy forms online.

What do you dislike about Authorize.net?

The only thing i would like inmprovment on is the website, it is easy to navigate but it is a bit dated. Other than that I am happy.

What problems is Authorize.net solving and how is that benefiting you?

Thye are making it easy for our company to take credit card payments and get notifications when payments are made.

Alan P

October 26, 2023 Source: G2.com

"No news is good news"

What do you like best about Authorize.net?

Once set-up, it is a hands-off affair.

I am barely aware that I am using Authorize.net, and this is how it should be.

I have not needed any technical support, and it just runs as it should in the background

What do you dislike about Authorize.net?

Not applicable, really. I have not had any issues, so I can't really comment

What problems is Authorize.net solving and how is that benefiting you?

It allows me to receive payments from my customers and integrates with my payment instalment platform

Gerald E

October 24, 2023 Source: G2.com

"Our experience is very good. Its extensible and easily navigated"

What do you like best about Authorize.net?

Programming interfaces are easy to navigate and allow us to

What do you dislike about Authorize.net?

Some off the shelf eCommerce sites do not support the interface, forcing us to support additional gateways

What problems is Authorize.net solving and how is that benefiting you?

Allows us to accept credit cards on B2B eCommerce Websites

Bill P

October 24, 2023 Source: G2.com

"Our non profit regularly uses authorize.net. We are very pleased with the efficiency and service."

What do you like best about Authorize.net?

Authorize.net works seamlessly with many plug-ins available making for easy payments.

What do you dislike about Authorize.net?

We would always like to see lower fees...but no complaints.

What problems is Authorize.net solving and how is that benefiting you?

Receiving payments securely via our website and events software. Seamless and efficient.

Anonymous User

October 24, 2023 Source: G2.com

"great platform"

What do you like best about Authorize.net?

The ease of working on the site. setting up account and

What do you dislike about Authorize.net?

there is really nothing i dont like about the platform

What problems is Authorize.net solving and how is that benefiting you?

faster deposits, better reporting

Anonymous User

October 24, 2023 Source: G2.com

"Easy to Use"

What do you like best about Authorize.net?

It's easy to navigate and transactions are processed quickly.

What do you dislike about Authorize.net?

Statements are hard to locate and print.

What problems is Authorize.net solving and how is that benefiting you?

We can accept online payment with customer contact.

Chet A

October 24, 2023 Source: G2.com

"simple and easy"

What do you like best about Authorize.net?

the rates seem very competitive and it was simple to set up.

What do you dislike about Authorize.net?

I wisht there was a mobile app for monitoring transactions.

What problems is Authorize.net solving and how is that benefiting you?

It's allowing us to be transactional on our website.

Alonzo B

October 24, 2023 Source: G2.com

"Great experience and service"

What do you like best about Authorize.net?

Easy to use and with great expectations, love the service

What do you dislike about Authorize.net?

No faults or un working, absolutely love the service

What problems is Authorize.net solving and how is that benefiting you?

Resolved my payment service for my business

Authorize.Net Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Authorize.Net?

Review Summary

Pros

Cons

Anonymous User

Anonymous User

Anonymous User

Alan P

Gerald E

Bill P

Anonymous User

Anonymous User

Chet A

Alonzo B

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers