Auctria Reviews

I like how easy was to use from a user or somoene that attended the event. The product was easy to review and was easy to manage on the back end with updating items, bidders, etc

There is nothing that I don't like about this product.

The problem that is benefits is the paper bidding and the error that comes with that.

We have used Auctria since 2016 - it continues to be the best way we've found to organize donors, bidders, and auction items for our small church's annual auction. In 2021, we had an all-online auction, and began to use the online auction tools on Auctria to great effect. People had so much fun using it that we have incorporated the online auction each year since. It's easy to set up, and saves our auction team a huge amount of work setting up a silent auction in person on the night of our live auction. Our auction night includes an online auction during the week prior to the night, a mini-silent auction in person, a gift card pull, sign-up parties, and a live auction. Auctria makes it easy to add all of these different items and categorize them in a way that makes sense. The registered credit card option finally eliminated the terrible checkout line overload at the end of the evening, which was a problem we'd tried to eliminate for years. Each year we find new ways that Auctria can help us streamline our efforts. Additionally, customer service at Auctria is stellar. There is an in-program chat, and they also have webinars focussed on various topics. Auctria is truly a boon to us and at this point we couldn't imagine holding an auction without it.

It is sometimes difficult to search for a help topic, although recently this has become easier, and you can always ask a question in chat if you get stuck.

Auctria makes it easy to load and categorize donors, bidders, and auction items. The ability to register credit cards solved the long checkout process we had experienced for years.

We have really enjoyed using the Auctria website for our non-profit auctions. The site is extremely easy to use and very robust. Would highly recommend to everyone

It can be daunting and I wish there were some easier ways to "undo" something.

Ability to have online/mobile bidders for an auction is a game-changer

I like the helpfulness of the staff. They are so patient and talented. Auctria has helped both of my Clubs fundraiser income grow. People enjoy the ease of use. They give the biggest bang for your buck.The program is very user friendly.

It takes time to enter items and pictures if you want the professional look.I suggest to get in items as soon as possible.

It helps with the bookkeeping at the end of the auction. Ease of payment and use. Everything is straight forward.

Keeps us organized, easy to use, makes recording of silent and live auctions easy. Quick check out. Ability to contact past guests!

We only use it once every 2 years... There's a learning curve to remember how to navigate.

Efficiency

Auctria is very user friendly! I use It for our yearly school auction and it works beautifully for our school. The App option is also amazing! Very pleased!

I really don't dislike anything about Auctria!

It's easy for bookkeeping, emailing and texting bidders and makes communications so easy!

Auctria is quite easy to use, and their customer service is extremely helpful and responsive. My non-profit organization has used Auctria now for two online auctions and two Giving Tuesday campaigns; the interface is easy and attractive for users, and it's easy to generate reports.

Some of the backend setup isn't always intuitive. As an admin, you need to triple check that the settings for different aspects of the auction (ie, items for bidding and for-sale items) are aligned.

During COVID we needed to transition to online auctions for fundraising. It was such a success that even though it's possible to have in person events, we have continued to use Auctria for online auctions. We have also (because of an invitation to an Auctria seminar) begun to use it for Giving Tuesday, with excellent results.

We like the flexibilty of using online auctions or using paper, The system can accomodate both.

Checking people out is not as smooth and streamline as it should be. It seems to require a couple of steps that take a bit longer.

It allows us to aggregate billing for customers quickly. It tracks our financial performance quickly as well

I am new to my position and was tasked with creating a online fundraiser. Since we didn't have a lot of time, I opted to purchase Auctria Launch, it was totally worth it! Our rep was helpful and responsive to our needs.

I don't like that phone support is not available. I think all businesses should offer a phone number for free.

We were able to put together an online fundraiser in 2 days with Auctria Launch that included auction items and donations.

Ease of use in collecting donations, setting up bidders and recording bids.

There seems to have been a bug that posted a single Check # for every payment. We could work around it but it was disturbing.

We've used Auctria for several years to help run our congregational services auction and other fund raisers. It make the whole process so easy.