AT&T Office@Hand Reviews

Call log are useful and recordings when needing to validate information

I don't really have any dislikes about this

Ensuring my team is properly answering telephones and providing excellent member experience

I like that I can use the office at hand platform from anywhere on any of my devices. Everything I need is right at my fingertips. It is easy to take the business on the go with the mobile app.

There is nothing, in particular, I do not like but I wish I could go back to older recordings when needed. I can only view back a month at a time.

We have started using the office at hand platform for our weekly conference calls instead of other platforms because it is easier to connect our team and is compatible with our outlook calenders.

I like that I can take office@hand on the go, I can access it from any of my devices and that it is very simple to use.

I have not found anything in particular that I dislike about office @ hand.

We use AT&T Office@Hand frequently for conference calls and it helps that we are not as limited as other options we have used in the past.

That you can hear well, you can see the others if you choose to and that you can plan a meeting ahead of time and not need that the other will have the application as well i order for them to join. Also that you can add people with their phone as well.

that we never really received training for that product.

It can replace the zoom if you do not have it.

Sometimes the voice sounds echo.

You can get rid of your landlines. If you are using AT&T as your company Cell provider, you can quickly transfer your landline and fax numbers to your cell phone.

Spam calls... AT&T assigns a US phone number to every user, but there are a couple of tricks to block most spam calls once you identify them.

We are saving money from the landlines and faxes numbers.