Atera Reviews

Everything is fantastic including the smooth implementation process.

No cons or reasons to complain. I am highly impressed.

We have used Atera for IT management and it also makes network monitoring easy.

The product just works. We haven't had any major issues, mostly minor how do I do this type of stuff. I also like that I pay by technician not by device. They keep adding new features to the overall product, which I like. I can suggest enhancements and if enough of their users want the same thing, they will put it in the product.

I haven't found anything yet, and this is the third place that I have implemented it.

Patch management. Prior to impementing Atera, we were lucky if we even thought we knew that our devices are getting patched. Now, it's one report and if we missed anything, we can quickly go back and get them patched.

Atera played important roles in providing remote access tool four our team which was managing around 150+ end points. Its centralised management system really liked by our team and dashboard has all the features required for team management.It provides feature of ticket management and monitoring on daily basis.

Atera 's integration can be made more better with tools like quickbooks and earlier remote session freezes sometimes it is now fixed currently so no other issues.

Atera helped us with monitoring solution to working with team in different zones.In comparision to teamviewer it is much cheaper and better in performance. And its central dashboard provides all in solution and saves time.

You only pay per technician. You can have many endpoints, but only have to pay for each technician. It is quite powerful using scripts.

The interface is not quite as polished as ninjaone,

I am able to automatically patch my client's computers and receive alerts on when their devices are using too many resources.

Like the patch management, Windows updates schedule, and Asset Tracking.

No dislikes for Atera , I like almost all the type of features in Atera.

Atrea helps with all kinds of issues with desktops and laptops, with

The agent-based licensing model and the good scripting capabilities.

The Mac client should be included in the small license package.

If clients are no longer reachable via TeamViewer, and we can restart them using Atera, or have access to the console.

Very easy to setup, rollout and use, we've had Atera for over a year now and its ticked all the boxes for us. Remote monitoring, remote assistance all possible and we've got our software patching under control for the first time ever.

We've not come across any limitations using the product but we've barely touched the surface of the features in this product. Would like to learn more of what it can do but time limitations are holding us back at the moment.

Patching has become easier and we can now easily identify what needs doing and where. Accessing end users pc's is now one click from Atera and we can get on with solving problems rather than waiting around for a connection to a problematic pc. Software and hardware auditing reports saved us hours of time when we went through CE certification.

The AI Assistant is constantly improving, and has offered several helpful scripts. They constantly develop on the entire platform, with new features coming out frequently. It is very easy to add machines, and to organize even a large national department's operations. The KB is first-rate, and its integration into the help portal has been very useful. The reports provide me with a good top-down view into things, and I can drill down easily. My team uses it daily, as do I. Their community is excellent, with lots of engagement by both other users and the support team (who have been very responsive). Overall implementaiton was really easy, with their implementation team offering excellent training.

The chat feature was pulled before it had a chance to really reach maturity - I think it would have been an excellent.

Atera is our primary RMM tool, and via their marketplace we integrated our Antimalware and EDR security platforms with it. We manage our devices at all levels, track tickets, monitor critical systems, etc.

With Atera we have been able to easily support our organization remotely with Spalshtop and its management of Windows Updates also works well. The script library they provide can be very useful as well. Rollout was pretty simple when transitioning from Kaseya by using GPO and scripting to install the agent automatically. We also use it for asset management and that has been going well.

I wish the reporting was a bit more robust and flexible without having to upgrade.

With Atera we have been able to easily support our organization remotely with Spalshtop and its management of Windows Updates also works well. We also use it for asset management and that has been going well.

Can quickly take over a system, it is user friendly

I think it's a shame that you can't search for a text so that you get to see multiple notifications that may be the same.