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Atatus Reviews

User Rating

4.9/5 (Based on 101 Ratings)

Rating Distribution

  • Excellent

    87.1%
  • Very Good

    12.9%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Excellent Customer Support, Detailed Performance Breakdown, Intuitive User Interface

Limited Data Sampling, High Pricing, Lack of Custom Dashboard, Limited Feature for Mobile Applications

Do You Use Atatus?

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Review Summary

Atatus is a popular APM tool praised for its user-friendly interface, ease of setup, and exceptional customer support. Users appreciate the detailed insights into application performance, particularly in identifying slow queries and bottlenecks. While some users find the host-based pricing model a drawback, the overall value and in-depth reporting outweigh this concern. Atatus is a strong choice for developers seeking a reliable, effective, and user-friendly APM solution.

Pros

  • Atatus offers robust analytics for efficient issue resolution and data recovery.
  • It provides exceptional support with a friendly and helpful approach.
  • Atatus features a usercentric design with an intuitive interface, making navigation easy.

Cons

  • While powerful, Atatus's indepth analysis may be overwhelming for new users.
  • The price can escalate with larger systems, but support helps find suitable plans.
  • The website itself can be slow at times, especially when navigating between errors.

AI-Generated from the text of User Reviews

Reviews
NH

Nipun H

August 31, 2023 Source: G2.com
"Best tool to monitor PHP applications"
What do you like best about Atatus?

The tool gives clear performance breakdown points in your application either database, external requests or some application logic.

What do you dislike about Atatus?

There is not such points i dislike. Maybe the pricing is a bit high.

What problems is Atatus solving and how is that benefiting you?

Atatus helps us in identfying performance breakdowns in the application.

Read more
VP

Vincent P

August 31, 2023 Source: G2.com
"A great tool to monitor what my application is doing, both for frontend and backend"
What do you like best about Atatus?

First and foremost, the support is excellent. I've had some issues setting up (due to our configuration) and the support team has been really helpful.

The most exciting thing about Atatus is its simplicity. I've used numerous other APM tools previously and I've always had trouble finding information to help me understand what was going on. Atatus provides a really clear UI which helps me quickly find the information I'm looking for. And as most of my team is junior when is comes to web development, it was really nice to find a tool that did not require days of training in order to be able to use it.

What do you dislike about Atatus?

Not much is fact. The only downside I see is the pricing based on the number of hosts: I would like to use horizontal scaling, and in that case, I would end up spending more money on monitoring than on hosting itself.

What problems is Atatus solving and how is that benefiting you?

We use Atatus to track any error happening in the backend or frontend of our application (the frontend is a React app and the backend is an express server + bullMQ for the delayed jobs)

We also use it to monitor the performances of the application and find bottlenecks in the code which make the application slower.

We also use it to track the evolution of performances from week to week (the weekly digest sent by email is really heklpful for that)

Read more
AU

Anonymous User

August 20, 2023 Source: G2.com
"Excellent Product"
What do you like best about Atatus?

## Robust Analytics

Atatus' powerful Analytics feature was an absolute lifesaver during an incident where we lost data. The ability to extract all requests, including their request bodies and responses, allowed us to replicate and recover most of our data. The process was simple and efficient, highlighting the robustness of Atatus' analytical capabilities.

## Exceptional Support

The Atatus team deserves special mention for their exceptional support. Their willingness to assist and their amicable approach greatly enhances the overall user experience. It's clear that customer satisfaction and service quality are high on their agenda.

## User-Centric Design

Atatus embodies a design philosophy that places developers at the forefront. The team behind Atatus clearly understands the needs of its users, creating a product that is well-shaped and formative. This focus on the user experience is evident in the tool's intuitive interface and the ease with which one can navigate the application to extract valuable insights.

## Speed and Efficiency

Speed and ease of use are key strengths of Atatus. The tool allows us to quickly identify weak points in our system, providing us with actionable insights that can be leveraged to enhance system performance. Its ability to highlight SQL queries that are taking a long time has been particularly beneficial. Through this feature, we were able to identify the tables that needed indexing, resulting in immediate improvements in response times.

## Comprehensive Features

The browser extension feature for single-page applications (SPA) provided us with detailed error logs and other vital information, reinforcing the tool's value in our daily operations. Additionally, Atatus' metrics proved invaluable in helping us achieve our goals. The tool makes it easy to identify and track the right metrics, thereby enabling effective performance monitoring and management.

## Conclusion

In summary, Atatus is an outstanding APM tool that stands out for its user-centric design, speed, efficiency, robust analytics, and comprehensive feature set. It's a testament to what can be achieved when developers create solutions for their peers. The team's commitment to supporting their users further enhances the product's appeal.

Whether you're looking to pinpoint system weaknesses, optimize SQL queries, recover lost data, or simply track the right metrics, Atatus has you covered. I would highly recommend this tool to any developer seeking a reliable, effective, and user-friendly application performance monitoring solution.

What do you dislike about Atatus?

So far, I haven't come across any aspects of Atatus that I dislike. In fact, their service continually exceeds our expectations and anticipates our needs ahead of time, delivering comprehensive solutions before we even realize we need them.

What problems is Atatus solving and how is that benefiting you?

1. Identifying System Weaknesses: Atatus' Application Performance Monitoring (APM) tool enables us to identify the weak points in our system. By pinpointing these areas, we can focus our improvement efforts more effectively, resulting in a more robust and reliable system.

2. Optimizing SQL Queries: With Atatus, we can easily spot SQL queries that are taking too long to execute. This insight has allowed us to index the relevant tables, thereby significantly improving our system's response time.

3. Data Recovery: When we experienced a data loss incident, Atatus' robust analytical capabilities came to our rescue. It allowed us to extract all requests, including their request bodies and responses, enabling us to replicate and recover most of our data efficiently.

4. Error Logging for SPA: We use the Atatus browser extension for our single-page application (SPA) to get detailed error logs and other vital information. This feature helps us to mitigate issues quickly and maintain a high-quality user experience.

5. Performance Metrics: Atatus also provides us with the right metrics to track our goals. Having these metrics easily accessible helps us to monitor our progress and make necessary adjustments to achieve our performance targets.

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WD

Wes D

August 18, 2023 Source: G2.com
"Solid Product even better support"
What do you like best about Atatus?

The intigration path is increadibly simple/easy and the overall interface is very intuative.

That said I had a handful of odd use cases that the support team was increadibly responsive in helping me work through, and in one case even making a product change based on my feedback.

What do you dislike about Atatus?

So far all of my experiences have been very positive, no bad experiences so far.

What problems is Atatus solving and how is that benefiting you?

We are launching a new web application and needed an easir way to capture and triage bugs while we work through our user testing, the ability to see the full context of request and error is terrific, even better is that I can manage and resolve the error queue.

Read more
AE

Abdelati E

August 13, 2023 Source: G2.com
"Atatus Makes sense."
What do you like best about Atatus?

Very Intruitive UI compared to Sentry.

Flexible Pricing Models and Less expensive, both better than sentry, I am able to monitor more transactions for less.

Great support.

What do you dislike about Atatus?

Documentations is still evolving, Also some non-core features.

What problems is Atatus solving and how is that benefiting you?

Monitoring the performance of our apps, especially the database side.

Being altered of exceptions for quick resolution.

Read more
AU

Anonymous User

July 3, 2023 Source: G2.com
"Monitoring our services"
What do you like best about Atatus?

Two things mainly, the intuitive UI/UX and the ease to install the integration software on our servers/apps to start sending the logs/metrics to Atatus

What do you dislike about Atatus?

Maybe, there are many options, all good, but it took time to see what were the more relevant for us. Fortunately, the support team was there to help us to decide :)

What problems is Atatus solving and how is that benefiting you?

Our site used to crash because of the traffic and the tools helped to identify the root cause.

Read more
BB

Björn B

June 27, 2023 Source: G2.com
"Well working APM solution with a fair price"
What do you like best about Atatus?

The pricing is of course great in comparison to other offers on the market. Surprisingly this does not reduce the products capabilities in meaningfull ways.

The APM is at about the same level of information as AppDynamics, the Synthetic Monitoring and Infrastructure monitoring work very well as well.

I also have to add, that the team(s) behind it react quickly to RFCs and Bug-Reports.

What do you dislike about Atatus?

As a major downside you only have credit card as a billing option. It would be great if for example paypal was offered, so that the credit card information doesn't need to be shared.

Additionally the APM has an issue with url-rewriting leading to too few business transactions, since only the filename of the executed file is considered. This is being worked on now to my knowledge.

What problems is Atatus solving and how is that benefiting you?

Atatus allows me to optimize my php applications to use fewer resources, leading to cost savings on my hosting costs. It also allows me to easily see an overview of request stats(error-codes etc.) that I wouldn't otherwise have. This allows me to react earlier to things possibly being broken.

Read more
RK

Ryan K

June 1, 2023 Source: G2.com
"Atatus APM is a great product at a great price with a team that offers amazing support."
What do you like best about Atatus?

The customer support is amazing. Questions are quickly answered and helpful solutions are offered quickly.

What do you dislike about Atatus?

There isnt much to dislike, the pricing is good, the support is great, and the APM insights are invaluable.

What problems is Atatus solving and how is that benefiting you?

The ability to deeply inspect what our application is doing in a production environment is invaluable.

Read more
AG

Alejandro G

March 24, 2023 Source: G2.com
"Excellent tool"
What do you like best about Atatus?

The tool has helped us to optimize our service, so it has been very beneficial for our business.

What do you dislike about Atatus?

perhaps they could have plans for small, medium and large industries.

What problems is Atatus solving and how is that benefiting you?

Perfomance Issues

Read more
NG

Nick G

February 17, 2023 Source: G2.com
"Only been using the APM for less than 24 hours and it's helped me identify and fix a major problem"
What do you like best about Atatus?

Sure, here's a revised version of the text with corrected grammar and spelling:

I appreciate the fact that this product has a slow SQL section, as it allows me to track spikes in production for web, SQL, or external factors. With this tool, I can zoom in and determine which module, controller, script, or database query caused the spike and address it.

We have also been testing the JavaScript/browser product, which helped us identify some issues with our core vitals that we have since resolved.

As a longtime user of Blackfire, I can say that this is a great alternative product, especially for those who don't have a massive tech budget. I highly recommend it.

What do you dislike about Atatus?

Like I said I'm a new user but so far nothing yet, so far so good

What problems is Atatus solving and how is that benefiting you?

Helped find bottlenecks, issues in our system and fix them increasing the speed of our site, and our conversion ratio.

Read more

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