assetSERV Reviews

The flexibility and responsiveness of the Team in creating and enhancing our website for digital assets. They take our list of requirements and develop ways to meet our needs while also asking thought provoking questions, checking for understanding, and pointing out opportunities to keep us out of the ditch.

There isn't anything I dislike. I am appreciating how hard it is to build such a personalized platform when the data coming is too difficult to standardized.

We are creating a repository to hold all of our product images that come in from various suppliers. These images then need to feed to various systems.

The benefits are all of our product images are standardized with the various views and naming conventions. They are stored in a central repository that allows user access while also feeding to our internal systems.

Easy of finding current and future vehicles. The facets provide a way to skinny down your search criteria. The ability to download selected images quickly is a major plus for our customers.

GM model metadata is a mess but data was never cleaned up and refined. Should have been broken into multiple new entities like model, body style and series.

Definitely would recommend this DAM tool

Storing all current and future GM vehicle images and brochures along with TV commercials and radio ads.

I loved that all of the files are accessible in all formats with the addition of the video preview and ai preview. This saves us the time of downloading first in order to check.

I would work on improving the search functionality more, offering endless scrolls option. Also include a progress bar when uploading assets in general so we know when the upload is almost done and not think that it has a bug. Also support for mobile and other browsers.

No problems

Support is above and beyond. They are a true partner in DAM implementation. Their architects and support staff are knowledgable and able to solve issues quick and offer strategic recommendations. The flexibility of the product is critical to our business. From storage to on-demand instances, we rely on assetSERV for our implementation to deliver what our users require.

They need to work more strategically to become as flexible as AWS will allow them. There are certain aspects of AWS - Glacier storage, on-demand instances - that we are working with them to get into their business model.

Make sure you know your requirements first. The platform is VERY flexible with all the benefits and challenges therein. The system allows you to constantly improve - make time to ensure that the platform is serving your users as expected. Look at opportunities to improve usability. Make sure that you have technical resources available on your team. assetSERV team is a great partner, but you should have some knowledge of the underlying systems to make sure you get the full value of the platform.

Digital Asset Management and all the business problems therein. We consolidated 3 archive systems into the assetSERV platform and implemented a rights model, including approval processing. The storage and server flexibility allowed us to avoid a large CAPEX investment - we only pay for what we use. Support and upgrades are handled seamlessly.

Approach and customization to fit with our needs at Prudential.

Updates made to values in integrated systems must also be made in Assetserv's value dictionaries rather than being dynamically updated.

We are using the system for storage of assets created by our marketing department. Benefits include ensuring all of the material we use is finalized, approved, and compliant. We also save money on storage by having a central repository for assets.

I like the easy to use User Interface. The tool is helpful to provide multiple views to customize requirements by Brands. The UI display has an easy flow and graphic interface for business folks that are not technical.

I would like to see additional feature for customization of the UI screen. Perhaps user defined filters, a way to organize assets.

Easy to use tool and looks like it is simple to configure.

Needed a DAM solution to manage our digital assets.

I like the capabilities that allow assets to be downloaded safely and securely across the global. It help us eliminate recreating assets locally. By sharing assets globally it allows us to save marketing spend.

unfortunately we have not been able to get all of our brands onboard due to licensing cost

its a great tool and can help your organization

it eliminates the re-creation of our global assets. Assets are created once and shared across the company which saves money.

assetServ has several key features we needed to have, including sharing with people who don't have logins, quality faceted search, workflow, convert on download, and flexible format support.

Te people we have worked with from Cognizant have been very responsive and helpful. They worked closely with us not only on post-implementation issues, but also on conversion of our images and addition of some small enhancements.

While Cognizant is flexible with their security model, it's not naturally very flexible when it comes to role-based access. We had hoped to be able to define our own groups and assign access to those groups. Instead all of that has to be built into the platform by Cognizant.

Also, because so much of the solution is actually custom, we had quite a few bugs when we went live.

No thumbnails for PSD files over 60MB.

Make sure you're very clear on your security model with your various business user groups. Also, make sure your business representatives go through a demo of the product so that they fully understand the implications of their requirement/design decisions. Be aware that integration with Adobe's Creative Cloud is a separate charge.

The main problem we were trying to solve, and the main benefit we wanted to achieve, was having a centralized, searchable repository in which various business users could store their assets and collaborate on them.

I think it can do a lot you just have to know what you what to get out of it. also as a stand alone software its really slick.

everything cost money and if you have a complex metadata and a complex landscape it can be very challenging. when we first started the project no one mentioned about the inherent key of asset id that the software has. we created our own key and reconciling between various systems have been a real challenge.

it has been amazing to get all our assets in one place that's for sure. we can send them out easily and do all sorts of functionality.

I like that we have our own library for Center of Learning training assets

Using the multiple filters can be a tad tedious. I usually go right to the product/brand

We are using AC to make finding / sharing assets easier than our previous repository. We have noticed that it is easier to find assets and share them quickly with "Quick Share". Also, much higher resolution with AC and larger storage capacity.