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Asset Bank Reviews

User Rating

4.8/5 (Based on 221 Ratings)

Rating Distribution

  • Excellent

    78.3%
  • Very Good

    20.8%
  • Average

    0.9%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Excellent Customer Support, User-friendly Interface, Easy Customization, Extensive Integrations

Limited Reporting Functionality, Complex Admin Settings, Slow Upload Queue, Limited Single Sign-On Functionality

Do You Use Asset Bank?

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Review Summary

Users appreciate Asset Bank's user-friendly interface, robust features, and excellent customer support. Its digital asset management capabilities, including storage, organization, and distribution, are highly praised. Reviewers highlight its intuitive design, making it easy for teams to collaborate and share assets. Furthermore, users commend the platform's flexibility and customization options, allowing them to tailor it to their specific needs. Additionally, the platform's security measures and compliance with industry standards instill confidence in users.

Pros

  • Highly customizable interface and metadata fields for organizing assets.
  • Robust search and filtering capabilities for quick asset retrieval.
  • Supports various file formats, including images, videos, and documents.
  • Comprehensive user permissions and roles for secure collaboration.

Cons

  • Steep learning curve for new users due to its complexity.
  • Limited integration options with thirdparty applications.
  • Occasional performance issues reported by some users.
  • Lacks advanced features like AIpowered image recognition or video analysis.

AI-Generated from the text of User Reviews

Reviews
K

K.Harvey

July 26, 2024 Source: Trustpilot.com
Great product and support
My workplace has used Asset Bank for many years. I highly recommend this DAM to others.

We have recently migrated from on-premise to the cloud. This migration was seamless and stress-free. The team took care of every detail and kept us up-to-date throughout the entire process. I couldn’t fault them. After the migration, their support team was very quick to answer any questions I had about the new features now available to us.

Asset Bank is a fantastic one-stop location for all of our archival images. It has also proven to be a huge time saver when it comes to searching for a specific photo. Uploading assets, adding tags and keywords is quick and easy. The dashboard and reporting features are handy to keep track of search terms and populate usage, search and asset reports.

Thanks Asset Bank!
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KT

Kirsty Tobin

July 4, 2024 Source: Trustpilot.com
Brilliant resource
We've been using Asset Bank for a couple of years now to store our photos and consent forms. It is super easy and it's search function is brilliant. We are migrating over to the cloud so are looking forward to the benefits that will bring. The team at Asset Bank are also always on hand to advise and guide, should you need them.
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DK

D Kolacsek

May 29, 2024 Source: Trustpilot.com
Asset Bank is a must have for businesses!
We've been using Asset Bank for a few years now and it makes storing and sharing images, video files and other assets so easy! The account managers are also very knowledgeable and helpful. The platform is constantly updated to make UX even better!
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L

Laure

April 3, 2024 Source: Trustpilot.com
Assetbank has been hugely helpful for…
Assetbank has been hugely helpful for our organisation and the team have been so supportive in helping us launch, as well as suggesting areas where we can improve. They are always quick to respond, would highly recommend!
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J

Julia

March 27, 2024 Source: Trustpilot.com
Asset Bank is fantastic company
Asset Bank is fantastic company, the DAM system is easy to set up and use and the onboarding process is very well organised. We've been incredibly happy with the customer support team, they are super helpful, very quick to respond to any questions and provide the support needed. Highly recommend!
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V

Vanessa

March 27, 2024 Source: Trustpilot.com
Our company loves Asset Bank
Our company loves Asset Bank. It's extremely user-friendly and has solved all our asset needs. The support that the team provide is second to none; they are extremely responsive, and nothing is ever too much trouble. Highly recommended!
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Hc

Happy customer

March 7, 2024 Source: Trustpilot.com
Fantastic DAM with great cutomer service and help
Asset Bank is a fantastic DAM. We use it for our Print PDF files and it can search for strings of text and then add them to a custom lightbox. Mulitple examples of time saving features that not only help search for pdfs but also let the customers think you have a Magic Wand. Answering queries within minutes. We also use it to send out reminders when the document review date expires and automated emails get sent direct to the customer.
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DC

Debbie Carter

March 4, 2024 Source: Trustpilot.com
Top class service
From onboarding and support to helping us to keep our assets in order, the team at Asset Bank have been very accommodating and always quick to respond.
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RG

Raquel Green

February 27, 2024 Source: Trustpilot.com
Gold Star Customer Service
We have been working with Asset Bank for more than a decade. They always provided us with top-notch customer service. We appreciate the quality product they provide and their willingness to go the extra mile.

Thank you, Asset Bank!
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BG

Becky Grubb

January 24, 2024 Source: Trustpilot.com
Perfect Software for Photo Management
Asset Bank has been an incredible tool for my organization. We focus on using authentic photos in all of our marketing, which means we are constantly collecting visual images of our programs, parks, trails and facilities. Asset Bank allows us to quickly search and find what we need for different advertising projects. Additionally, other staff members have the ability to upload photos they've taken to add to our collection. I would recommend this software for anyone looking for simple photo storage for any size organization.
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