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Arcoro Reviews

User Rating

4.2/5 (Based on 191 Ratings)

Rating Distribution

  • Excellent

    49.2%
  • Very Good

    33%
  • Average

    9.9%
  • Poor

    4.2%
  • Terrible

    3.7%

User Sentiments

User-friendly interface, Comprehensive ATS system, Efficient time tracking and reporting, Seamless onboarding process

Poor customer service, Limited integrations, Lack of customization options, Outdated system interface

Do You Use Arcoro?

Write a Review

Review Summary

Arcoro, also known as Infinity HR, is a popular HR software praised for its user-friendliness and comprehensive features, including applicant tracking, onboarding, benefits management, time and attendance tracking, and performance management. Users appreciate the ease of navigation, the self-service features for employees, and the helpful customer support. However, some common complaints include slow loading times, limited customization, and a lack of robust reporting features. While users generally have positive experiences with Arcoro, potential customers should carefully evaluate their specific needs and consider trialing the software before committing to a long-term contract.

Pros

  • Easy to use and navigate, helping streamline HR processes.
  • Offers a comprehensive suite of features, covering HR needs.
  • Provides selfservice options for employees, allowing them to access information and manage tasks independently.

Cons

  • Limited customization options, making it difficult to tailor the system to specific business requirements.
  • Some users reported slow login times and difficulty accessing information.
  • Although the software is userfriendly, it may require some time and effort to learn the system fully.

AI-Generated from the text of User Reviews

Reviews
CW

Cheryl W

October 10, 2023 Source: G2.com
"Arcoro Review"
What do you like best about Arcoro?

We love the ExakTime employee check-in and associated job type, the ability to verify health via the sign-in portal questions, and employee check-out on site ability. The support system is thorough and effective, as well as readily available.

What do you dislike about Arcoro?

The fact that employees do not always remember to sign out at the end of the day.

What problems is Arcoro solving and how is that benefiting you?

We no longer need to use timesheets to track employee hours or type of work being done. We are able to verify employee health at the start of each business day. The occasional glitches are readily solved via the support system.

Read more
PG

Paul G

October 6, 2023 Source: G2.com
"Arcoro was attractive because of cost and features available"
What do you like best about Arcoro?

Being able to break down each employe by cost code. This beneficial for training purposes and budgeting.

What do you dislike about Arcoro?

In our situation I'm not concerned about tracking their movements because we are such a small community. So I would say Mapview is the least used portion.

What problems is Arcoro solving and how is that benefiting you?

Compairing employees task times to one another allows me to find the average time required for each task and implement that when training new employees

Read more
LU

LASA U

October 5, 2023 Source: G2.com
"Fabulous l"
What do you like best about Arcoro?

I have had an amazing experience with ARCORO since I started using it for the business. It has helped me streamline my processes and become more efficient. The platform is extremely user-friendly and easy to navigate. The customer support team has also been incredibly helpful in answering any questions I had. I would highly recommend ARCORO to any business looking to improve their operations.

What do you dislike about Arcoro?

I dont have no complaints for this product.

What problems is Arcoro solving and how is that benefiting you?

I can get what I need in a great specific time.

Read more
JD

Jennifer D

October 5, 2023 Source: G2.com
"Great products"
What do you like best about Arcoro?

Very user friendly, job clocks are great

What do you dislike about Arcoro?

They don't answer the phone or return calls in a timely matter

What problems is Arcoro solving and how is that benefiting you?

Nothing in particular, I don't believe I've ever had issues with Arcoro

Read more
LJ

Lucy J

October 5, 2023 Source: G2.com
"Great Data Collection, Candidate & New Hire Processing"
What do you like best about Arcoro?

We appreciate the ease of recruiting and applicant tracking. The onboarding is also great with ease of adding required documents to the portal and a easy to navigate site for new hires that aren't always tech savy.

What do you dislike about Arcoro?

Some areas don't seem to be editable so that we can customize our statements. I have explained and have had our sales representative view my screen so he can coordinate with the support team so actually this is a good thing. :-)

What problems is Arcoro solving and how is that benefiting you?

Arcora is providing us the ablility to recruit and track applicants, and utilize the disposition cycles so that we can utilize data for Federal Contract Required accountability and conformance. (AAP and EO employment data)

Read more
DC

Deborah C

December 29, 2022 Source: G2.com
"Their product is good, customer service is good."
What do you like best about Arcoro?

Less duplication of work, tracks HR as required, we would need to hire another HR staff member without it, shares info needed in other software we use.

What do you dislike about Arcoro?

Some areas aren't consistent - like sorting - it's sometimes by first name, sometimes by last name. Can't always get the correct customer support person to get answers, which wastes my time and I have to call our rep to get the right person to call me back, not intuitive in some areas - like scheduling reviews.

What problems is Arcoro solving and how is that benefiting you?

Electronically filling a role (can't find personnel to hire), communication with employees, onboarding. We use applicant tracking and performance management now and are just expanding into the other areas!

Read more
TD

Tina D

December 12, 2022 Source: G2.com
"Great customer service when I email for assistance."
What do you like best about Arcoro?

The account rep that helps me. The ability to have onboarding and applications on one site.

What do you dislike about Arcoro?

The ability to change the application myself.

What problems is Arcoro solving and how is that benefiting you?

Gathering applications on line so I don't have to worry about stacks of papers in our offices. Onboarding electronically. Again, so no stacks of paper.

Read more
kb

kenneth b

August 13, 2019 Source: G2.com
"great software"
What do you like best about Arcoro?

All reports can be sent and checked from the solace of your own home, you never again must have a physical office to locally available, train, and oversee representatives.

What do you dislike about Arcoro?

On the off chance that you don't utilize it ordinary it tends to be difficult to explore around the site.

Recommendations to others considering Arcoro:

Extraordinary arrangement and for organizations with practically no HR spending plan, can't turn out badly

What problems is Arcoro solving and how is that benefiting you?

Mechanizing the worker involvement with the administrator side of the business, computerizing announcing for a government contractual worker, improving up-and-comer reach, understanding and screening and robotizing/single source following of execution and progression.

Read more
VG

Vevlyn G

June 25, 2019 Source: G2.com
"Great for onboarding remotely"
What do you like best about Arcoro?

All documents can be sent and verified from the comfort of your own home, you no longer have to have a physical office to onboard, train, and manage employees.

What do you dislike about Arcoro?

I have yet to find a downside besides not really being motivated to fiddle with the remaining features i have yet to feel out.

What problems is Arcoro solving and how is that benefiting you?

My company is on the east coast but merchandises throughout the US so we are constantly recruiting via job sites and social media sites but the onboarding would take two to three times as long if we had to do it all by mail and would be very inconvenient to do by email as a new address not found in your address book can end up in any of your mail boxes and completely time you out of a hiring process due to simply not knowing

Read more
AU

Anonymous User

April 21, 2019 Source: G2.com
"Infinity HR"
What do you like best about Arcoro?

This application use to tracking both working hours and paychecks very easy. It work in more than one place in campus with the authorization employee. It provides the option like we can add more than workplace tab So we can record how many hours we worked there is incredibly easy and efficient now and then .so we can add comments also in the application. So this application is user friendly interface

What do you dislike about Arcoro?

Some of the issue information are very hard to access.but the software itself feels very aversive.Softening the future and just rearrange the UI design cloud really help out the user lot .

Recommendations to others considering Arcoro:

UI interface design want to change that will help the employee to work easily

What problems is Arcoro solving and how is that benefiting you?

They were issue with rounding of pennies and benefits caps not begin able to be set

Read more

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