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ArcGIS Online Reviews

User Rating

4.6/5 (Based on 390 Ratings)

Rating Distribution

  • Excellent

    67.9%
  • Very Good

    28.7%
  • Average

    2.3%
  • Poor

    0.5%
  • Terrible

    0.5%

User Sentiments

Ease of use, Data Sharing Capabilities, Collaboration Features, Story Map Functionality

Limited Functionality Compared to Desktop Version, Credit System Complexity, Occasional Software Glitches, Limited Customization Options

Do You Use ArcGIS Online?

Write a Review

Review Summary

Overall, users praise the product's powerful mapping and analysis capabilities. They highlight its user-friendly interface, extensive data integration options, and the ability to create sophisticated maps and visualizations. Additionally, users appreciate the product's scalability and customization options, allowing them to tailor the software to their specific needs. However, some users express concerns regarding its pricing, occasional performance issues, and the complexity of certain advanced features. These reviews suggest that the product is suitable for organizations requiring robust mapping and analysis tools but may require a learning curve for users who are new to GIS software.

Pros

  • Powerful GIS software with comprehensive tools for data visualization and analysis.
  • Industryleading mapping and spatial analysis capabilities.
  • Robust platform with a large user community and extensive support resources.

Cons

  • Steep learning curve for new users, requiring significant time and effort to master the software's full capabilities.
  • Costly software, with pricing varying based on the features and functionality required, making it less accessible to smaller organizations.
  • Occasional performance issues and bugs, which can affect the software's usability and reliability.

AI-Generated from the text of User Reviews

Reviews
CM

Cristian M

December 14, 2023 Source: G2.com
"Data analysis made visual"
What do you like best about ArcGIS Online?

What I like best about ArcGIS Online is its seamless integration of mapping and analysis tools within a cloud-based platform.

The accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets empowers users to efficiently create, analyze, and share spatial data.

The mobility features are particularly impressive, allowing professionals to remain productive in the field. The collaborative nature of the platform enhances teamwork, making it easy to share insights and work collectively on geospatial projects.

ArcGIS Online stands out as a comprehensive and user-friendly solution, catering to the diverse needs of those involved in mapping and data analysis.

What do you dislike about ArcGIS Online?

While ArcGIS Online is a robust and comprehensive platform, there are a few areas of opportunity that could enhance the user experience.

The cost of subscription plans might be a consideration for smaller businesses. Introducing more flexible pricing options or a tiered structure could make the platform more accommodating to different budget constraints.

The credit system that the platform manages seems good to me, perhaps a greater number of them could also be offered, allowing you to carry out more complex practices.

What problems is ArcGIS Online solving and how is that benefiting you?

Normally, data analysis requires the use of different specialized tools. ArcGis Online has the necessary functions to perform data analysis that includes locations or can be displayed on a map.

I have been able to use the tool for education and consulting, in the first I give professionals who are about to graduate from a university degree more tools to perform effective data analysis.

In the consulting part I have been able to teach companies and civil society organizations to get the most out of their data.

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Ry

Rajkumar y

December 12, 2023 Source: G2.com
"Great product"
What do you like best about ArcGIS Online?

Its a quite easy to use and make the project deliver on time with its tools and features

What do you dislike about ArcGIS Online?

Nothjng to dislike in this software its a good product

What problems is ArcGIS Online solving and how is that benefiting you?

Its helps me in find things which are present in real and also helps me to save my time with the help of various tools

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KS

Kyle S

November 10, 2023 Source: G2.com
"Easy to use online mapping"
What do you like best about ArcGIS Online?

It is super easy to get setup and use. We use it every day. I use ArcPro desktop and publish to ArcGIS Online.

What do you dislike about ArcGIS Online?

They recently changed the workflow for accessing group contents, and it is not as linear as it used to be.

What problems is ArcGIS Online solving and how is that benefiting you?

We need to be able to share mapped data, related to spreadsheets, online with team members across the country. We also use Field Maps to get data from field agents.

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AU

Anonymous User

October 3, 2023 Source: G2.com
"Clean and Concise"
What do you like best about ArcGIS Online?

Easy to use. Appealing interface. Reputable brand in GIS world.

What do you dislike about ArcGIS Online?

Can be difficult to teach others how to use. Appears overwhelming to those who are unfamiliar with the program.

What problems is ArcGIS Online solving and how is that benefiting you?

Showing maps to customers.

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NR

Nydia Stephany R

September 9, 2023 Source: G2.com
"ArcGIS Online from a Student / Professional Perspective"
What do you like best about ArcGIS Online?

I recently got into ArcGIS online development to show employers my knowledge in mapping technology as well as how I can easily integrate Salesforce Sales Cloud / Maps with ArcGIS online cloud services. I enjoy being able to map my data and connect my salesforce data to make better use of location services.

What do you dislike about ArcGIS Online?

None of note. The UI is easy to understand and navigate and the learning curve to use ArcGIS online per se is not too steep. Even without tutorial videos, I can easily click around to find out where everything is, and as my ArcGIS online instructor says, when mapping, it's easy to find useful hidden capabilities if you right-click on data points such as buildings (vectors), addresses (points), and streets (lines).

What problems is ArcGIS Online solving and how is that benefiting you?

Showing potential employers my capabilities with technology through the use of cloud based GIS technology. On my ArcGIS online org, I manage and integrate ArcGIS Pro Maps and examples of past work I've done, as well as use my business data to improve my day to day processes.

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AU

Anonymous User

July 24, 2023 Source: G2.com
"Cloud based mapping"
What do you like best about ArcGIS Online?

In my experience with Esri ArcGIS is used to make maps, analyze data, share and collaborate getting access to workflow-specific apps, and data from around the globe, and tools for being mobile in the field.

What do you dislike about ArcGIS Online?

Automation of some functions or features.

Expensive budget to accommodate the expenses.

Long learning curve that comes with mastering the software.

Time taking to become proficient.

What problems is ArcGIS Online solving and how is that benefiting you?

Creation of Layout.

Easy to operate.

Assigning information regarding shapefiles on the attribute table.

Easy of drawings catchment etc. using shapefiles.

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AU

Anonymous User

June 28, 2023 Source: G2.com
"ArcGIS Online is a must have tool for geoprocessing and spatial modeling applications"
What do you like best about ArcGIS Online?

Since ArcGIS Online is a cloud-based online platform, it provides flexibility and convenience to work remotely. It provides access to a huge collection of databases from a number of sources that enhances the maps and analysis

What do you dislike about ArcGIS Online?

The cost of subscription for ArcGIS Online is a significant issue. Besides, some of the geoprocessing functions in AcrGIS Dextop are not present in ArcGIS Online.

What problems is ArcGIS Online solving and how is that benefiting you?

For my analysis of air quality research in terms of figuring out the spatial distribution of pollutants with regards to land use - land cover pattern. I use it as a mapping tool for my research

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AU

Anonymous User

June 9, 2023 Source: G2.com
"Based on my 2+ years of experience using ArcGIS Online, I'm writing a review."
What do you like best about ArcGIS Online?

It is a cloud-based application for creating interactive web maps. Its graphical user interface is very interactive and user-friendly. We can create maps, share maps and apps within and outside the ArcGIS Online Organisation, collaborate with other ArcGIS Online Organisations, and more. Analyse and work with your data.

What do you dislike about ArcGIS Online?

ArcGIS Online has nothing that you would dislike. The only thing to remember is that everything we do in ArcGIS Online consumes credits, so to avoid excessive and unnecessary credit consumption, make sure you manage and use it appropriately.

What problems is ArcGIS Online solving and how is that benefiting you?

I am primarily in a support role, assisting my users with their ArcGIS Online-related queries, so I am familiar with the majority of the features in ArcGIS Online, not only the core features but also the ArcGIS Online apps, and it is this that has made the entire experience of creating interactive maps and sharing them with the world a better platform.

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AU

Anonymous User

May 18, 2023 Source: G2.com
"Review from a GIS Analyst"
What do you like best about ArcGIS Online?

Publishing layer and maps for quality checks.

Arcgis online made easy discussions among users within organization.

What do you dislike about ArcGIS Online?

The 3D global scenes rendering as per the internet connection speed

What problems is ArcGIS Online solving and how is that benefiting you?

On the fly quality check, client discussion and delivery through publishing. Time saving with organization level groups,user and role setting

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NS

Naman S

May 17, 2023 Source: G2.com
"Just like facebook for Mapping world"
What do you like best about ArcGIS Online?

Ease of access, any person can navigate through the UI and create their own items.

Administrative and automation addition are also big plus points on this tool.

What do you dislike about ArcGIS Online?

Since its a SAAS product it has to be always used in the presence of internet.

Esris monopoly on the GIS world makes the products licensing a costly affair. Although its worth the pay which is delivered.

What problems is ArcGIS Online solving and how is that benefiting you?

GIS is all about showing your maps to plot data, create dashboards, analyze, use field apps connected to the tech and using AGOL even as a way to manage your organizations personnel

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