Apty.io Reviews

Apty is excellent for user adoption, training, and onboarding. The tool makes it easy to develop workflows and the like, which makes development turnaround very fast-paced. In addition, it's very simplistic to use from the end-user and developer perspective since Apty lives in the browser as an extension. I couldn't imagine a better product in this realm. I would highly recommend it to any team that struggles with user acceptance, training, onboarding and/or process alignment.

There isn't much to dislike. Previous complaints about the software have been wholly addressed and now exceed expectations.

If you are unsure about Apty, request a demo. Their teams are EXCELLENT and can answer any questions you may have. Apty is the best tool I've experienced which aids in adoption, training, and SOP alignment across any web application.

The main problems we're solving revolve around user acceptance, user training, business SOP alignment, and system adoption. We've realized that even with hands-on training, folks do tend to forget some of the specifics surrounding tasks. Apty solves that by always being available for use.

Apty is very easy to learn and implement.

Would like more tips on creating Custom Scripts and frames

Field validation. Using tooltips for proper creation of contract documents. Tooltips for helping with business processes. Training Workflows.

One of the most helpful aspects of Apty is its ability to provide personalized guidance and support to users, which helps to increase software adoption and optimize productivity.

Some of the upsides of using Apty include: Improved productivity, Enhanced user experience, and Cost-effective.

There are not many downsides to Apty. Our organization has enjoyed implementing and using the software to enhance the employee learning experience.

The on-boarding process is faster and more automated for new employees.

System is a great tool and our Apty colleagues super helpful

Difficult to get user adoption within our business

Helping our users work with more efficiently with our existing system

The step-by-step instructions make it easy to understand different software. If you do end up getting stuck, the chat box is ready to assist you and get you back on track. The training offered by Apty is seamless and comprehensive, allowing a quick and easy adoption of new and changing platforms, which makes onboarding new employees much more effective.

DAP is relatively young in terms of software categories, and it can be difficult to explain to someone who has never been introduced to the idea before - what it is, how it works, and the benefits it provides.

- Allows for a real-time support chatbox, which decreases the number of unnecessary IT tickets

- Provides comprehensive training across many popular software platforms, making onboarding new employees more efficient, and training current employees on software changes less hectic.

- Analytics allow visibility on how well new platforms are being learned and utilized

- Overlay enables users to complete tasks even when they are not entirely proficient on the targeted system.

- Users are more independent and self reliant when using various software

Being able to implement helpful content for users to help improve quality of work submitted or productivity. Also like the help that in hand via Gagan being able to assist us when ever we need help coding a specific announcement or tool tip

Sometimes the linking to an element can be a bit off or just will not stick as expected and will need some custom script made to implement what was originaly envisioned. But i will say the help when required is very good and quick.

We have a processes which cause a lot of queries to fill up specific inboxes and by applying announcemnts, tool tips and worksflow to properly educate our users in teh correct processes this has help to reduce queries.

Apty is an easy to use software, with an excellent Customer Success team and rapid support. They also provide best practices and recommendations based on use cases and problems that we want to solve for, which help the ideation and I don't feel like I have to figure everything out.

DAPs are hard. Creating content requires good zooming in on issues and problems. Good content design is both art and science just like good instruction or psychology, which is highly underappreciated and valued in the technology, adoption, and change management space.

Apty is helping us with onboarding and change management.

With Apty, we can avoid the training cost and LMD documentation.

We are able to leverage the data to measure software utilization and measure how our users and organizations use our software.

When I mention the results from Apty features, my clients think it's too good to be true. From decreasing data inaccuracies in Salesforce to developing automatic workflows in Workday. Announcements are used to increase communications, build in reminders, and improve software onboarding experiences.

Like another reviewer stated, I wish I started telling my clients about Apty sooner.

Onboarding & Training, Scalable Support Solutions, Self-Serve Knowledge Center, Change Management, Data Validations - easy to create content on a no-code/low-code system to administer

Apty is very easy to learn on the client side

Sometimes creating a jump step can be difficult to setup

Apty is great for helping new staff members learn the system they are using to manage the hotel

While the typical components like workflows and tooltips are great, I find the activity tracking the most exciting. Real data to make real decisions. Additionally, the developer tool is very easy to work with and does not require significant technical aptitude.

As a partner, it is occasionally difficult to figure out how to position the partnership with a company like Apty that is still in its infancy. There are a lot of "new" people at the company and it feels like they are at a growth crossroads where more structure might impact the flexibility and simplicity of their platform.

We are solving tangible digital adoption challenges by partnering to implement Apty on top of software implementations we deliver. Training, support, and onboarding have historically been major challenges. The Apty platform modernizes this important component of all software implementations and ongoing support.