APS Payroll Reviews

User Rating

4.7/5 (Based on 553 Ratings)

Rating Distribution

Excellent
77%
Very Good
19.3%
Average
2.7%
Poor
0%
Terrible
0.9%

User Sentiments

Excellent Customer Service, User Friendly Interface, Robust Reporting Capabilities, Efficient Payroll Processing

Complicated Time Off Tracking, Limited Report Customization, Slow System Response Times, Lack of Modern User Interface

Do You Use APS Payroll?

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Review Summary

Users generally praise the software's user-friendly interface, making it easy to navigate and understand. The payroll processing is highly accurate, ensuring timely and precise payments to employees. The software offers robust reporting features, enabling businesses to generate comprehensive payroll reports effortlessly. Additionally, the customer support team is responsive and helpful, providing prompt assistance when needed. However, some users have experienced occasional glitches and bugs that require updates. Furthermore, the onboarding process can be lengthy and complex, requiring significant time and effort.

Pros

Easy to use interface and intuitive design, suitable for nontechnical users.
Streamlined payroll processing with automated calculations, reducing manual errors.
Robust reporting and analytics capabilities for comprehensive insights into payroll data.

Cons

Limited integration options with other business systems, requiring manual data entry for certain processes.
Occasional technical glitches and downtime reported by some users, impacting payroll processing efficiency.

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Reviews

Lindsey H

November 18, 2024 Source: G2.com

The benefits provided by APS are all of them! HR Manager

What do you like best about APS?

I like the inclusivity that APS offers. Having everything in one place is exactly what a growing company like ours needs.

What do you dislike about APS?

The only thing I dislike about APS is when I forget where I found the perfect report and by my own fault did not save it, so sometimes navigating back is hard.

What problems is APS solving and how is that benefiting you?

APS solves all of our job postings, onboarding, performance reviews, benefits administration all the way to payroll.

Verified User in Non-Profit Organization Management

November 14, 2024 Source: G2.com

APS makes payroll easy

What do you like best about APS?

I like the format of the payroll time cards/forms. I like that any time we have a question they are very responsive and helpful.

What do you dislike about APS?

We've had to modify somethings we had been doing...we went from paper to outsourcing payroll to APS. They made it easy but some internal decisions had to be made to make it work. Working with HR module now to set up benefits. They have been very helpul.

What problems is APS solving and how is that benefiting you?

More accurate work time reflection. Ability to for supervisors to monitor effectively. Easy to submit payroll. If we have errors, APS works with us to resolve them quickly.

Verified User in Law Practice

November 7, 2024 Source: G2.com

Ease of Use and Flexibility

What do you like best about APS?

The Support is most helpful and the reports are extremely useful when analyzing payroll data

What do you dislike about APS?

During the COVID pandemic, it was challenging to get support on the phone for difficult issues regarding the system

Recommendations to others considering APS?

No problems at the current time but when the labor department needs information regarding our employee labor the information is easy to obtain from the APS system. In addition, I need to report payroll number for end of year processing,

What problems is APS solving and how is that benefiting you?

and if any agencies like LWCC need information; this provides the information that is needed. This makes my day a little easier. APS is flexible in that it is easy to handle the general ledger.

Verified User in Construction

November 7, 2024 Source: G2.com

Works well to track PTO; add new employess, etc.

What do you like best about APS?

Ability to add Employee information; add events; report PTO, etc.

What do you dislike about APS?

It can be difficult to find the information needed. Making changes is not always intuitive. For example, if I appove weekly time and need to go back and make changed, there is a "lock" symbol. I always forget how to unlock and usually just call customer service. Customer Service is exellent. They have always been fast and courteous.

What problems is APS solving and how is that benefiting you?

Good tracking for employee "events". Good implementation for new employee information.

shaya b

November 7, 2024 Source: G2.com

So easy to create and use Easy to use platform, with amazing customer service.

What do you like best about APS?

I Love that APS is easy to use, has amazing customer service,I can perform all my HR and payroll functions all in one location, and the lastest and greatest is that I can now link my benefit enrollment to APS to save time when uploading all information.

What do you dislike about APS?

The downside to APS is they don't have a calculator to pre-calculate a paycheck.

What problems is APS solving and how is that benefiting you?

APS has allowed me to have all my onboarding in one place. And this year we are using the performance manager feature, allowing all reviews to be done on this site.

Allison W

November 7, 2024 Source: G2.com

Easy to use - Highly Recommend!

What do you like best about APS?

It auto inputs the data straight from the system after you have approved the payroll. This is helpful and a time saver instead of inputting each person separately.

What do you dislike about APS?

I have some employees that receive an "advance" on their paychecks. APS has a way to do that but it does not automatically subtract the amount due--you must manually calculate that. It is not a huge hindrance as it is not needed every payroll session.

What problems is APS solving and how is that benefiting you?

It is a time saver and helps keep me accurate on all time logs and data entry. It also allows employees to access it themselves instead of asking me questions regarding their hours/pay.

Dana W

August 23, 2024 Source: G2.com

APS is user friendly and support staff are always ready to assist.

What do you like best about APS?

I like that APS is very simple and easy to manage. I use it daily and find that there are a number of features that are helpful in my day to day tasks.

What do you dislike about APS?

Some of the report building is tedious but usually I can figure out what I need without customer support.

Recommendations to others considering APS?

APS eliminates all of the manual and paper work that comes with human resources and payroll.

What problems is APS solving and how is that benefiting you?

the easy online tracking of applicants to mobile applications for timekeeping, it's an all inclusive program.

Tanya S

August 21, 2024 Source: G2.com

Best Integrated System for a Small Business

What do you like best about APS?

APS is easy to use and is a fully integrated recruitment, onboarding, timekeeping, and payroll system. The dedicated service team is very responsive and helpful.

What do you dislike about APS?

APS has some clunky workarounds for unique payroll options for our company, but the staff was helpful in finding solutions that get us very close to what we need.

What problems is APS solving and how is that benefiting you?

Onboarding, timekeeping, and Payroll all in one place are extremely helpful. All employee forms are stored and managed on the site. Tax filling assistance is convenient.

Anonymous User

August 15, 2024 Source: G2.com

Professional and knowledgeable

What do you like best about APS?

APS support is always available, and they always have an answer to our questions that fits exactly what we need.

What do you dislike about APS?

We do not use all the time clock functions in APS and would like to completely disable these options so they do not show for users.

What problems is APS solving and how is that benefiting you?

We can process payroll in less than 10 minutes each week.

Jeff A

August 15, 2024 Source: G2.com

It is simple to learn and use daily.

What do you like best about APS?

The simplicity of APS is what I like the best!

What do you dislike about APS?

The fact that the reports are not generally easy to create.

What problems is APS solving and how is that benefiting you?

APS is usually extremely quick to respond to your needs.

APS Payroll Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use APS Payroll?

Review Summary

Pros

Cons

Lindsey H

Verified User in Non-Profit Organization Management

Verified User in Law Practice

Verified User in Construction

shaya b

Allison W

Dana W

Tanya S

Anonymous User

Jeff A

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