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Its free and unlimited in getting surveys. Appzi is a great listener to user needs - I have personally veen approached to give feedback on some of the features they have been building. And that has translated to value back to us when features requilested were made available.
Integration with other products like Google sheet and especially. Some other further integration would be welcome like with Google Analytics.
Getting customer CSAT data will be impossible without Appzi helping us. Its beneficial in helping us do a quicker turnaround with identified problems that the survey gives us