Name: Appointy
Rating: 4.57 (167 reviews)

Appointy Reviews

User Rating

4.6/5 (Based on 167 Ratings)

Rating Distribution

Excellent
68.3%
Very Good
25.1%
Average
3.6%
Poor
1.2%
Terrible
1.8%

User Sentiments

Excellent Customer Support, Easy to Use, Google Calendar Integration, Appointment Reminders

Appointment Cancellation Errors, Limited Free Plan, Mobile App Issues, Limited Customization

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Review Summary

Appointy users commend its user-friendly interface, ease of scheduling appointments, and seamless integration with various platforms. Many reviewers highlight its efficient online booking system and the time-saving features, enabling smooth appointment management. They appreciate the customization options that allow businesses to tailor the software to their specific needs. While some users encountered occasional glitches, most reviewers agree that Appointy's customer support is responsive and helpful in resolving issues. The software's ability to manage client data, send automated reminders, and generate reports is also well-received. Overall, Appointy is lauded for its user-friendly design, feature-rich functionality, and strong customer support.

Pros

Easytouse interface with intuitive features.
Featurerich platform with scheduling, calendar management, and reporting options.
Seamless integration with major payment gateways and other business tools.

Cons

Limited customization options for scheduling pages and widgets.
Occasional performance issues during peak scheduling times.
Lack of advanced features such as autotext reminders and team management tools.

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Reviews

Jerome

October 15, 2021 Source: Financesonline.com

Support was flat out amazing!

PROS: Chat support was a big help. The agent behind it all did a spectacualr job. He tailored my appointments. He was able to walk me through everything I needed.

Fred

September 9, 2021 Source: Financesonline.com

An appointment setter that's the best in the market right now.

PROS & CONS

What are the best aspects of this product?

It's the only tool that I'm currently using for scheduling appointments. I'm a very busy guy. I constantly want to be given reminders of the activities I'm supposed to do. I don't like paying for a secretary.

What aspects are problematic or could work better?

I'm very happy using Appointy. First-time users can easily manage things. So nothing bad to say here at the moment.

What specific problems in your company were solved by this product?

I like how it works. Great scheduling of appointments. I'm glad I found this gem. It's one of many useful tools that I have in my list right now.

Are you a current user of this product?

Yes

Fred

September 9, 2021 Source: Financesonline.com

An appointment setter that’s the best in the market right now.

PROS: It's the only tool that I'm currently using for scheduling appointments. I'm a very busy guy. I constantly want to be given reminders of the activities I'm supposed to do. I don't like paying for a secretary.

Beatrice

April 6, 2021 Source: Financesonline.com

My personal review of Appointy.

PROS: Great aesthetics. I can receive help even if I'm not subscribing to the service offering phone support. The self-help database is comprehensive. I can make customizations and offer restrictions to Appointy branding.

Dave T

September 3, 2020 Source: G2.com

"Very impressed with Appointy"

What do you like best about Appointy?

I have been looking to streamline my appointment system and Appointy's software has managed to exceed my expectations. Very user friendly for me and the clients find it easy to book too. The support team is excellent and was very patient and helpful.

What do you dislike about Appointy?

Couldn't find any shortcoming as such. Great product.

Recommendations to others considering Appointy:

I would definitely recommend this product for the customization that is available for your specific needs. Top notch scheduling software that does more than you can expect.

What problems is Appointy solving and how is that benefiting you?

My students' sessions always used to overlap earlier and there would be double bookings or instances where I had to cut short one session because of improper scheduling. Appointy has solved all of that and infact now it feels like I have more time than earlier.

Zach T

August 29, 2020 Source: G2.com

"Easy to use and very efficient"

What do you like best about Appointy?

I am extremely satisfied with appointy. The software makes it super easy for my clients and myself to use. I especially love their customer service, they always respond in a timely manner at all hours!

Before the trial was even complete, I had clients scheduled for my service, pay me though paypal (linked easily) and connect via zoom (also linked easily).

What do you dislike about Appointy?

nothing specific as such, loving it till now

Recommendations to others considering Appointy:

I'd fully recommend it to people looking to grow their business in these tough times, they have some great integrations to help.

What problems is Appointy solving and how is that benefiting you?

Turning my business virtual was a big task, but now I can easily take care of social distancing norms and make sure there's always a limited number of people in my spa, without losing out on any business. I am also doing virtual consultations on skincare through Zoom which has really helped my margins.

Helen S

August 27, 2020 Source: G2.com

"Flexible adaptive scheduling product with excellent customer service support"

What do you like best about Appointy?

I chose Appointy because it was the only product that could fit the unique scheduling needs of my business, and be adaptable within a rapidly changing business environment

What do you dislike about Appointy?

Because it can do so much and I wear all the hats at my business, sometimes I find it a little difficult

What problems is Appointy solving and how is that benefiting you?

Right now we're having to adapt rapidly to a business environment that is heavily impacted by COVID. The team at Appointy has helped me streamline the scheduling system with a new online store which has been monumentally helpful

Leah N

August 27, 2020 Source: G2.com

"Bent over backwards for my use-case"

What do you like best about Appointy?

The flexibility of their software and the willingness to adapt it from the top level. Other scheduling software companies I worked with were "too big" to offer anything other than their out-of-the-box service. Appointy is big, but still feels like a start up who is fighting for my business. Love it.

What do you dislike about Appointy?

Really, nothing comes to mind. Oh, the SMS is expensive.

What problems is Appointy solving and how is that benefiting you?

Learning center scheduling

Eileen H

August 24, 2020 Source: G2.com

"This is a great scheduling service. Easy to use, does time zone conversion, integrates easily!"

What do you like best about Appointy?

Their support team is the best. They are fast, respond within 5 minutes, are helpful and have all gone above and beyond in helping me navigate changes. In fact I like this service so much I have jumped through hoops to write them an excellent review!

What do you dislike about Appointy?

No downside after 7 years! In general I dislike platform changes because I am old and set in my ways. But ALL of Appointy's changes actually make their system better.

Recommendations to others considering Appointy:

Use Appointy!

What problems is Appointy solving and how is that benefiting you?

Most of the problems I have faced are on the user end of the issue. Yet, their support team has worked with me to make the interface more user friendly.

Anonymous User

August 22, 2020 Source: G2.com

"great platform!"

What do you like best about Appointy?

the ease of use, the promptness and friendliness of the service desk help

What do you dislike about Appointy?

nothing so far, i am thoroughly enjoying it

Recommendations to others considering Appointy:

try it!

What problems is Appointy solving and how is that benefiting you?

i am giving my patients a means to book appointments online through a great platform

Appointy Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Appointy?

Review Summary

Pros

Cons

Jerome

Fred

PROS & CONS

Fred

Beatrice

Dave T

Zach T

Helen S

Leah N

Eileen H

Anonymous User

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