APICBASE Food Management Reviews

I really like the fluidity of the website. It is really to use and not complex at all. The navigation is intuitive and there is nothing complex. Unfortunately I didn't use a competitor so I don't have the possibility to compare it with another solution

It's not something I don't like but it's something that doesn't exist (or still does).

As an employee of a hotel with a restaurant area. I would dream of having a system that allows us to scan all the products we receive so that the matching between the order and the delivery note is done automatically.

During this scanning operation, I would like the DLCs to be loaded into our payment system. So when the products arrive at the near expiration date. We could be alerted to products that will no longer be good for sale. So we can push sales through promotions to optimize our sales and reduce our losses. I realize that these features may take time, but I will be happy to have this process in place.

Apicbase saves us a lot of time in our tasks. The centralization of orders and reception is a huge time saver. This is really for me the main strength of the tool. It would be difficult to do without it now.

working over 7 countries, Apicbase gives me access to all that is needed to run the F&B departments, great cost information, very easy to work and handle with.

there is not too much to dislike, like any management system if you do not put the work in you will not get the benefit of the system coming out.

I have been using Apicbase for a few years now, all information beforehand was completed on an excel sheet, not the easiest to control and keep up to date, since using Apicbase over the years, my workload on costings and allergen across the board has been reduced, well worth taking a look and in my eyes implementing, monthly, there are always updates to improve the dashboards, these continue to come and improve the working experience.

fast implementation of menus across several countries, supplier information and product codes, allergen and nutritional information reporting, financials of dishes.

HD photos, quick & easy assistance from experienced technicians & an overall great platform to build recipes with step by steps.

There are some bugs occasionally which gets fixed & resolved on the spot, especially love the quick efficient chat they have on the platform which I live one on one, very professional!

To simplify a recipe to all level of chefs reading & following it, HD pictures really help us as a group to enhance the quality of training.

Quick searching items. I can partially type out words and it suggests what i'm looking for. Makes inventory counting very quick and easy.

It can be tough to quickly count inventory that are very similar quickly. For example, 1 bread (piece) vs 1 bread (loaf). Little things like that add up when doing a ton of counting.

Apicbase is simple and user-friendly. Due to this, I can get back some of the lost time that comes with tasks like these.

It is most helpful as all my recipes are in one place, they all have appropriate allergens and ingredients assigned, and it makes it really quick to check menu costings.

That it is not integrated to a spreadsheet, so you cant just bulk upload cost prices and ingredients.

Allergen and Ingredient Labelling, it automatically populates this at the same time as working out cost, margin and wastage %.

As a restaurant, pricing our menu especially has never been easier. With ApicBase you can easily add all the ingredients and recipes and create menus all into one space. The nutritional information also comes out very handy.

Updates are good, you always want to improve your platform. However sometimes you get used to the layout of the website and suddenly it changed again, sometimes unnecessarily from my point of view. Another thing I would love is to be able to manually make changes on items that are automatically synced with our suppliers - that theoretically works well but we often want to add, remove or edit items and that is not possible manually.

- We have changed all written menus into online menus. Training the team is very easy, as you can add all recipes and methods onto the platform.

- Again, pricing the items have never been easier.

ApicBase saves us many hours every month and takes all of our planning & production headaches away!

The system is fairly new to market and whilst there's lots of features planned for future, we wish these would come quicker!

ApicBase solves all of the headaches of managing ingredients costs, production planning, allergens, nutritional info and aggregating all ingredients together to place orders with our suppliers - what used to take many frustrating days now takes just a few hours thanks to ApicBase!

Apicbase allows for managing all your relevant F&B data in one place. In combination with the integration to the POS system, this results in real-time insights in purchase prices, sales prices and profit margins and the delta of these results over time. The tool is very user-friendly and intuitive to work with, which makes onboarding a large number of users fairly easy. Configuration of the system is relatively straightforward after a bit of training and practice, after which it can easily be managed internally. The support team of Apicbase is great - they are very proactive in thinking along about operational challenges and how the tool can support in solving these. Apicbase is continuously improving their tool based on customer feedback, which results in ever-growing value of the software for the customer.

Data config & maintenance is essential for the tool to generate valuable business insights and this is quite labor-intensive for large F&B operations. If the data is not maintained properly from the start, it becomes a challenge to 'clean up' the data after scaling. It is essential to safeguard user training and knowledgefrom the start to prevent this.

Apicbase holds a lot of interesting data that can be used to generate valuable insights. Data dashboards are a relatively new feature in the tool that can be enhanced further to make valuable insights more readily available for the user, at the moment these are not very customizable yet and it requires some analytical skills and solid understanding of the tool to properly read the dashboards.

Currently it is not possible to consolidate and review data on multi-library level, as international enterprise this is essential so it is a shame that this is missing.

Struggling to understand F&B COS

Spending lots of resources on manually reconciling data from various sources for F&B performance insights

Only poor static reporting available on day to day F&B operation

Long and tedious, manual end of month process from stock counting to reconciling data

Inventory management

Insights into performance - i.e. waste

Support from the team at Apicbase

Compliance

Layout / visibility / ready to work

Steady performance - no downtime

Setting up new databases for new venues can be very time-consuming; recipe creation needs a lot of attention.

Reporting on multiple databases needs to go external (i.e. Power BI)

n/a

We've created insights in our performance; from hotel level to management P&L.

Cost reduction through insights and an engaged hotel team because of the UI.

Support from Apicbase is great and they are not shy of going the extra mile for the perfect solution.

Apicbase are true professionals holding an advanced piece of software. It enables us to track the flow of our goods all the way from procurement to sale. Besides keeping complete track of our inventory, Apicbase provides us with great insights into how our cost of goods sold develops. As the inflationary environment forces us to be very keen on the cost of our goods versus our pricing point, Apicbase provides all the features to maintain a profitable business. Besides having the software solution to manage your inventory, Apicbase are experts in handling their customers and always seek to return your inquiries with a solution.

The only thing we have been missing is a bit more flexible integration setup with our POS provider. The issue can't solely be attributed to Apicbase though, as it was mainly set up by our POS provider.

Make sure you take your time setting Apicbase up the right way to begin with. It'll save you a lot of time down the road.

Apicbase has given us a much deeper insight into our cost of goods sold which can be quite a black box in our business. Having a build your own product (as we do), a combination of more than a million different products can be sold. Manually analyzing the cost of goods sold through spreadsheets is an almost impossible task.