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AnnounceKit Reviews

User Rating

4.9/5 (Based on 56 Ratings)

Rating Distribution

  • Excellent

    91.1%
  • Very Good

    8.9%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Excellent Customer Support, Clean User Interface, Effective Communication Tool

Limited Integrations, Lack of Feature Clarity in Lower Plans, Limited Email Customization, Limited Widget Customization

Do You Use AnnounceKit?

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Review Summary

AnnounceKit is generally well-received by users, earning praise for its ease of use, comprehensive features, and helpful customer support. Many reviewers highlight the platform's user-friendly interface, intuitive design, and straightforward setup process. They also appreciate the wide range of customization options, templates, and analytics tools available. Additionally, users commend AnnounceKit's excellent customer support, noting their responsiveness, helpfulness, and willingness to go the extra mile. However, some users have expressed concerns regarding occasional bugs and glitches, as well as limitations in certain features.

Pros

  • Automates announcements across multiple channels with ease.
  • Provides detailed analytics and insights into announcement performance.
  • Seamlessly integrates with popular marketing and communication platforms.

Cons

  • Limited customization options for announcements and templates.
  • Occasional glitches and bugs reported by some users.
  • User interface can be complex and overwhelming for beginners.

AI-Generated from the text of User Reviews

Reviews
VA

Verified User in Automotive

November 22, 2023 Source: G2.com
Don't have to manage posts through a non dedicated tool Simple to use changelog and feature announcements
What do you like best about AnnounceKit?
Easy to create post, nice UI, flexible pricing
What do you dislike about AnnounceKit?
Nothing really. It works as advertised..
What problems is AnnounceKit solving and how is that benefiting you?
Don't have to build a custom solution.
Read more
VS

Verified User in Computer Software

October 11, 2023 Source: G2.com
Easy to use!
What do you like best about AnnounceKit?
It's an easy way to get in touch with our customers, and keeps them aligned with our releases or any important changes. The UI is easy to use as well. The support team is friendly and helpful too.
What do you dislike about AnnounceKit?
For customisaton, some of the settings are not as straightforward to navigate through.
What problems is AnnounceKit solving and how is that benefiting you?
Announcekit allows us to get in touch with all of customers easily.
Read more
AB

Allison B

September 26, 2023 Source: G2.com
AnnounceKit is everything you need
What do you like best about AnnounceKit?
AnnounceKit allows me to manage all my product announcements from one spot and shoot them out across different channels. Users can just drop an emoji or a comment, and I know exactly how they feel about the updates. 🚀
What do you dislike about AnnounceKit?
Recommendations to others considering AnnounceKit?
I also like all the customization options. I can tweak the look of the widgets and newsfeeds to match my brand's vibe. The integrations are pretty slick too – it plays nice with Slack, Teams, Intercom, and even Twitter.
What problems is AnnounceKit solving and how is that benefiting you?
I often forget all the other functionality the tool has. While I use it extensively for our changelog - there are also public roadmaps, public feature requests, NPS, etc.
Read more
VG

Verified User in Computer Games

September 18, 2023 Source: G2.com
AnnounceKit Boosted Revenue by Informing Users of Product Updates & Active Development
What do you like best about AnnounceKit?
How easy it is to keep my customers informed as it's right in the app and not in an email they'll probably never read.
What do you dislike about AnnounceKit?
Recommendations to others considering AnnounceKit?
The customer support is second to none! It's the best customer support I've experienced. They are always quick to repond, helpful and kind.
What problems is AnnounceKit solving and how is that benefiting you?
Read more
AH

Ashley H

July 25, 2023 Source: G2.com
Great tool for easy communication of product updates
What do you like best about AnnounceKit?
AnnounceKit makes it very simple to share product updates with customers. The tool is extremely easy to use--ensuring engineering lift is not needed to post. Our customers love the ability to see what we are working on via AnnounceKit
What do you dislike about AnnounceKit?
Additional formatting functionality would be nice to see, but in general, no major dislikes.
What problems is AnnounceKit solving and how is that benefiting you?
We use AnnounceKit to communicate product updates to our customers.
Read more
VS

Verified User in Computer Software

January 2, 2023 Source: G2.com
Amazing tool!
What do you like best about AnnounceKit?
AnnounceKit has been instrumental in helping us build a strong connection with our users by quickly allowing us to notify them every time we release new product features & improvements.
What do you dislike about AnnounceKit?
Its Monthly Digest email feature is also a tremendous time saver. It automatically emails our users once a month, summarising what new features/improvements we shipped that month.
Recommendations to others considering AnnounceKit?
It would be great to have the ability to add the user's first name as a variable in the Monthly Digest email. I have raised this with the AnnounceKit team, and they plan to add this feature soon! :)
What problems is AnnounceKit solving and how is that benefiting you?
Keeping our users up-to-date with the latest product improvements. It's helping us build a strong connection with our users and improve our brand.
Read more
VS

Verified User in Computer Software

November 10, 2022 Source: G2.com
Very helpful and provides timely assistance
What do you like best about AnnounceKit?
The app is easy to configure and integrate. The support team is responsive and very helpful!
What do you dislike about AnnounceKit?
It would be great if the ReactJS part included an example for the embed widget
What problems is AnnounceKit solving and how is that benefiting you?
Integrate product changelog with other applications, helping collaboration between different teams
Read more
VV

Vincent V

September 5, 2022 Source: G2.com
100% recommend!
What do you like best about AnnounceKit?
It just works without errors or bugs. No downtime also.
What do you dislike about AnnounceKit?
Nothing to be honest. They offer what I need
What problems is AnnounceKit solving and how is that benefiting you?
I can communicate with my customers directly if I have issues with my SAAS. I've been a paying customer since day 1 and I love the service.
Read more
OF

Oliver F

July 29, 2022 Source: G2.com
POS AnnounceKit is a very userfriendly tool and their team is quick and helpful - GREAT !!!
What do you like best about AnnounceKit?
Quick and fast messages to our customers, easy handling and you can start very simple.
What do you dislike about AnnounceKit?
nothing, everything is great. maybe the plans could be a little bit more flexibel.
What problems is AnnounceKit solving and how is that benefiting you?
Information at the
Read more
PV

Pavan V

July 20, 2022 Source: G2.com
Great Customer Service
What do you like best about AnnounceKit?
.Great customer service, Good functionalities
What do you dislike about AnnounceKit?
would have appreciated faster delivery of features
What problems is AnnounceKit solving and how is that benefiting you?
solved the problem of creating posts for product announcements
Read more

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