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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
A Leading Customer Data And Identity Platform For Businesses
62.7%
33.3%
2%
0%
2%
Accurate Customer Identity Resolution, Helpful and Responsive Customer Support Team, Easy-to-Use Interface, Robust Data Integration
Limited Campaign Reporting, Slow Query Execution Times, Occasional Issues with Platform Stability, Complex Initial Configuration
Amperity is praised for its powerful customer data platform that helps businesses gain a unified view of their customers, enabling better personalization and engagement. Users appreciate the platform's ability to stitch together customer data from various sources, resolve identity issues, and provide actionable insights. They highlight Amperity's user-friendly interface, robust analytics capabilities, and dedicated, responsive support team. However, some users point out limitations like the need for more automation, data hygiene features, and real-time capabilities. Despite these minor drawbacks, Amperity is generally recognized as a valuable tool for businesses seeking to enhance their customer data management and marketing efforts.
AI-Generated from the text of User Reviews
The upside is having a source of truth that is reliable. The team is so responsive and thier expertiese is a breathe of fresh air.
I wish the platform was more user friendly but thankfully our rep is always there to help.
It is stitching profiles together, creating segments, holding customer historical data and so so much customer insight and behaviors
The pCLV audiences have had great success in our paid media campaigns
There is not a direct link to send audiences to Pinterest platform
Segmentation and ease of use of our customer data
The continued engagement from the team. It's clear they are experts in their field whether that be in Sales, Engineering or CRM Analysis. The tool itself is very well designed with a user friendly UI. The transparency of the data processing is the best i've seen and it's made implementation and integration much easier.
The only downside for us was the handover from a pilot project to full implementation. That wasn't as smooth as expected but the team at Amperity did lean in and address the issues. Timezones can be challenging too but as they build out a UK footprint this will improve I expect.
Resolving identity across multiple and messy sources of PII to understand our customer base better and create a single source of truth for customer.
I like how the platform/interface is straight forward and easy to navigate. It makes it easier to learn and use on a daily basis.
If there is an error with an orchestration, we are unable to get an alert about it and therefore I have to be reactivate instead of proactive about issues.
It is combinding all our data from various sources into one unified profile - we havent been able to see a unified profile before.
Pioneers in Stitch through Propreitary, patented ML based probablistic models that truely brings customer records from different systems of records and provides an unified view of customer. Helps us learn more about our own customers that we didnt knew earlier !
Modules like AMP IQ needs to expand further inorder to execute marketing campaigns end-to-end in a singulra platform and when done has huge potential to move away / consolidate the martech stack for Enterprises.
Collect various types of data ( online, offline, profile, transactional, behavioural) about each customer across enterprise data sources. Stitch data to resolve individual customer identity to build clean, trusted, standardized and compliant enterprise record.Data is now consumable by relevant business users and can be activated n downstream destinations to fulfill use cases.
Amperity's flexabilty and connetvity capabilities which is core to its ability to support marketing personalization and customer analysis & insights. Amperity can be updated and modified so readily the only thing we have that slows it down is our own data infrastrucres limitations.
Their GDPR and CCPA compliance solution works well for incremental data builds but is not very functional for our full daily DB creation. It could use some more options to support this use case.
Identity resolution works and is easy to understand, main benefit is marketing automation. Less analytics staff doing manual list pulls and things. This has unlocked our team to focus on more personalization logic which Amperity then powers.
Amperity has helped us to curate and realize the value of our customer data in a way that allows us to propel our company forward. The team has helped us to formulate and execute strategies within a short timeframe that helped us to realize instant value.
The discovery and implementation phases could have been more unified and streamlined, as it took much longer than promised to stand up and begin using the platform.
The identification of our customer and customer segments/targeting and where the opportunities are to improve the customer relationship.
First time I have been using Amperity, the best customer 360 data view; easy to understand and make another report. If we discuss support from Amperity, we are a happy customer.
as of now, there is no dislike about Amperity.
As we are working on customer data using the customer 360 tools of Amperity, they handle overall customer data with proper format without any issue; they provide us direct support for any minimal case.
Ability to build and measure the results of product and customer-specific segments. Identifying winback opportunities, driving higher retention, and understanding customer behavior.
Some of the predictive analytics are on longer time frames than we often find usable. would be great to see things like likelihood to buy in a shorter time frame than 365 days.
Identity resolution and report creation to provide data to other platforms. Segment and campaign creation. Audience creation for email and social platforms.
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Easy Access
Great MAtch and Merge process
File access
Database generation for every time
Campaign selection