Browse Software
List Your Product
Loading...
Amperity Reviews

User Rating

4.6/5 (Based on 51 Ratings)

Rating Distribution

  • Excellent

    62.7%
  • Very Good

    33.3%
  • Average

    2%
  • Poor

    0%
  • Terrible

    2%

User Sentiments

Accurate Customer Identity Resolution, Helpful and Responsive Customer Support Team, Easy-to-Use Interface, Robust Data Integration

Limited Campaign Reporting, Slow Query Execution Times, Occasional Issues with Platform Stability, Complex Initial Configuration

Do You Use Amperity?

Write a Review

Review Summary

Amperity is praised for its powerful customer data platform that helps businesses gain a unified view of their customers, enabling better personalization and engagement. Users appreciate the platform's ability to stitch together customer data from various sources, resolve identity issues, and provide actionable insights. They highlight Amperity's user-friendly interface, robust analytics capabilities, and dedicated, responsive support team. However, some users point out limitations like the need for more automation, data hygiene features, and real-time capabilities. Despite these minor drawbacks, Amperity is generally recognized as a valuable tool for businesses seeking to enhance their customer data management and marketing efforts.

Pros

  • Amperity excels in creating a unified view of customer data from various sources.
  • Its userfriendly interface makes it easy for both technical and nontechnical users.
  • The platform offers robust features for audience segmentation and campaign automation.

Cons

  • Some users reported challenges with data hygiene and standardization, requiring external solutions.
  • The platform's advanced features and capabilities may be overwhelming for new users.
  • While the platform boasts strong customer support, promptness and responsiveness can vary.

AI-Generated from the text of User Reviews

Reviews
TS

Thamaraiselvan S

October 22, 2023 Source: G2.com
"Great Platform"
What do you like best about Amperity?

Easy Access

Great MAtch and Merge process

What do you dislike about Amperity?

File access

Database generation for every time

What problems is Amperity solving and how is that benefiting you?

Campaign selection

Read more
AU

Anonymous User

October 19, 2023 Source: G2.com
"helpful and responsive"
What do you like best about Amperity?

The upside is having a source of truth that is reliable. The team is so responsive and thier expertiese is a breathe of fresh air.

What do you dislike about Amperity?

I wish the platform was more user friendly but thankfully our rep is always there to help.

What problems is Amperity solving and how is that benefiting you?

It is stitching profiles together, creating segments, holding customer historical data and so so much customer insight and behaviors

Read more
AU

Anonymous User

October 19, 2023 Source: G2.com
"Love the functionality of building and sharing audiences"
What do you like best about Amperity?

The pCLV audiences have had great success in our paid media campaigns

What do you dislike about Amperity?

There is not a direct link to send audiences to Pinterest platform

What problems is Amperity solving and how is that benefiting you?

Segmentation and ease of use of our customer data

Read more
AU

Anonymous User

October 19, 2023 Source: G2.com
"Highly professional team and very capable product"
What do you like best about Amperity?

The continued engagement from the team. It's clear they are experts in their field whether that be in Sales, Engineering or CRM Analysis. The tool itself is very well designed with a user friendly UI. The transparency of the data processing is the best i've seen and it's made implementation and integration much easier.

What do you dislike about Amperity?

The only downside for us was the handover from a pilot project to full implementation. That wasn't as smooth as expected but the team at Amperity did lean in and address the issues. Timezones can be challenging too but as they build out a UK footprint this will improve I expect.

What problems is Amperity solving and how is that benefiting you?

Resolving identity across multiple and messy sources of PII to understand our customer base better and create a single source of truth for customer.

Read more
AU

Anonymous User

October 18, 2023 Source: G2.com
"Straight Forward Platform for Easy-Use"
What do you like best about Amperity?

I like how the platform/interface is straight forward and easy to navigate. It makes it easier to learn and use on a daily basis.

What do you dislike about Amperity?

If there is an error with an orchestration, we are unable to get an alert about it and therefore I have to be reactivate instead of proactive about issues.

What problems is Amperity solving and how is that benefiting you?

It is combinding all our data from various sources into one unified profile - we havent been able to see a unified profile before.

Read more
AU

Anonymous User

August 8, 2023 Source: G2.com
"Creating an Accessible, Trusted &Actionable Enterprise Customer Profile"
What do you like best about Amperity?

Pioneers in Stitch through Propreitary, patented ML based probablistic models that truely brings customer records from different systems of records and provides an unified view of customer. Helps us learn more about our own customers that we didnt knew earlier !

What do you dislike about Amperity?

Modules like AMP IQ needs to expand further inorder to execute marketing campaigns end-to-end in a singulra platform and when done has huge potential to move away / consolidate the martech stack for Enterprises.

What problems is Amperity solving and how is that benefiting you?

Collect various types of data ( online, offline, profile, transactional, behavioural) about each customer across enterprise data sources. Stitch data to resolve individual customer identity to build clean, trusted, standardized and compliant enterprise record.Data is now consumable by relevant business users and can be activated n downstream destinations to fulfill use cases.

Read more
MM

Morgan M

August 3, 2023 Source: G2.com
"Amperity is a great product and delivers on its core set of promises."
What do you like best about Amperity?

Amperity's flexabilty and connetvity capabilities which is core to its ability to support marketing personalization and customer analysis & insights. Amperity can be updated and modified so readily the only thing we have that slows it down is our own data infrastrucres limitations.

What do you dislike about Amperity?

Their GDPR and CCPA compliance solution works well for incremental data builds but is not very functional for our full daily DB creation. It could use some more options to support this use case.

What problems is Amperity solving and how is that benefiting you?

Identity resolution works and is easy to understand, main benefit is marketing automation. Less analytics staff doing manual list pulls and things. This has unlocked our team to focus on more personalization logic which Amperity then powers.

Read more
AU

Anonymous User

May 22, 2023 Source: G2.com
"Data is key"
What do you like best about Amperity?

Amperity has helped us to curate and realize the value of our customer data in a way that allows us to propel our company forward. The team has helped us to formulate and execute strategies within a short timeframe that helped us to realize instant value.

What do you dislike about Amperity?

The discovery and implementation phases could have been more unified and streamlined, as it took much longer than promised to stand up and begin using the platform.

What problems is Amperity solving and how is that benefiting you?

The identification of our customer and customer segments/targeting and where the opportunities are to improve the customer relationship.

Read more
SS

Shubham S

April 20, 2023 Source: G2.com
"overall best experience which i got from Amperity."
What do you like best about Amperity?

First time I have been using Amperity, the best customer 360 data view; easy to understand and make another report. If we discuss support from Amperity, we are a happy customer.

What do you dislike about Amperity?

as of now, there is no dislike about Amperity.

What problems is Amperity solving and how is that benefiting you?

As we are working on customer data using the customer 360 tools of Amperity, they handle overall customer data with proper format without any issue; they provide us direct support for any minimal case.

Read more
GC

Geoffrey C

March 8, 2023 Source: G2.com
"Amperity has helped us identify, deduplicate, and analyze data in order to drive retention"
What do you like best about Amperity?

Ability to build and measure the results of product and customer-specific segments. Identifying winback opportunities, driving higher retention, and understanding customer behavior.

What do you dislike about Amperity?

Some of the predictive analytics are on longer time frames than we often find usable. would be great to see things like likelihood to buy in a shorter time frame than 365 days.

What problems is Amperity solving and how is that benefiting you?

Identity resolution and report creation to provide data to other platforms. Segment and campaign creation. Audience creation for email and social platforms.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed