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Amber Reviews

User Rating

4.9/5 (Based on 59 Ratings)

Rating Distribution

  • Excellent

    88.1%
  • Very Good

    10.2%
  • Average

    0%
  • Poor

    1.7%
  • Terrible

    0%

User Sentiments

AI-Powered Chatbot, Detailed Analytics and Insights, Improved Employee Engagement, Ease of Use

Limited Customization Options, Complex Pulse Check Creation Process, Unintuitive Dashboards, Manual Data Upload Process

Do You Use Amber?

Write a Review

Review Summary

Reviewers commend Amber for its user-friendly interface, comprehensive reporting capabilities, and customizable dashboards. It is praised for its ability to streamline project management, improve resource allocation, and enhance financial visibility. Users appreciate the integration options with other business tools and the responsive customer support. Some reviewers mention occasional bugs and limitations in certain features, but overall, Amber is highly regarded for its effectiveness in project portfolio management.

Pros

  • Streamlines operations with automation and data organization.
  • Userfriendly interface simplifies onboarding and task management.

Cons

  • Steep learning curve may require dedicated training for some users.
  • Limited reporting and analytics capabilities compared to competitors.

AI-Generated from the text of User Reviews

Reviews
AD

Anshul D

December 16, 2022 Source: G2.com
"Awesome product!"
What do you like best about inFeedo?

The milestone touchpoints, minutely detailed filters, different dashboard views, and the slack integration has made the application of Amber into something as impactful as a full-time HR just without any manual errors at Airmeet.

What do you dislike about inFeedo?

The fact that to create a customized Pulse Check, one has to download the template, create the questionnaire in a CSV file, and then upload it to the dashboard, where it gets rejected for various possible reasons. It's not as intuitive as the rest of the product. The creation of the Pulse check should be enabled on the dashboard itself, with drivers and elements to be chosen from the drop-down for ease of use.

What problems is inFeedo solving and how is that benefiting you?

Frequent (but not too frequent) touchpoints, especially on a text chat, bring out the tiniest of issues from employees which could be making trouble but would have gone overlooked if it had been a 1:1.

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AP

Asmita P

September 20, 2022 Source: G2.com
"Experience with Amber"
What do you like best about inFeedo?

Wide range of Drivers & Elements which is captured from the conversations.

What do you dislike about inFeedo?

Creating reports for the pulse surveys are not available.

What problems is inFeedo solving and how is that benefiting you?

Helping us with the details of the people who are unhappy in the organization and identifying the root cause for us to improve.

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AU

Anonymous User

September 15, 2022 Source: G2.com
"Amber as an excellent and efficient Employee Engagement Partner!"
What do you like best about inFeedo?

The fact that Amber does not miss any aspect at all when it comes to feedback. In fact, she filters out what she thinks would be useful aspects to look into, reducing our workload.

Moreover, Amber also points out specific areas following exactly the right algorithms so this does not even leave space for human error.

What do you dislike about inFeedo?

Nothing to complain about so far. Amber has been extremely useful and efficient and helped us.

Understanding the Dashboards and intricacies might take some time, but that is not a big issue. It can be resolved easily.

What problems is inFeedo solving and how is that benefiting you?

Being able to tackle critical folks and solve their issues on an immediate basis. It has helped us identify all problems and challenges that our employees are facing on a timely manner making the lives of us all Departments and teams within the organization easier.

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JR

Jose R

August 3, 2022 Source: G2.com
"Great experience on 1:1 meetings with employees. Amber is your best support."
What do you like best about inFeedo?

Data shown on dashboards and constant feedback.

What do you dislike about inFeedo?

Interface could be more minimalist as sometimes I can get a lot of information.

What problems is inFeedo solving and how is that benefiting you?

Getting insights from employees

Read more
AP

Ashutosh P

July 20, 2022 Source: G2.com
"It’s very easy to use and track"
What do you like best about inFeedo?

Process and over all operational attributes using the feedback of any process.

What do you dislike about inFeedo?

Nothing is there which can be advised as of now.

What problems is inFeedo solving and how is that benefiting you?

Feedback form the team on any process.

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JC

Jodie Rose C

June 23, 2022 Source: G2.com
"Good job, Amberr!"
What do you like best about inFeedo?

Amber gives us a real-time view of our employee engagement and possible concerns. With Amber, it's easier to make employee listening more personalized, and time-sensitive. Since Amber takes care of the regular touch-ins with the employees to ask them how they are, it's one less thing for us in HR to worry about, and it saves up time since we have a couple of hundreds of employees. We can focus on what matters most.

What do you dislike about inFeedo?

Currently, I find it tedious to check one by one who among the employees I've dropped important notes on. These are non-PTM employees, so finding their names one by one can be a struggle especially since I wasn't able to write them down in my notes, or tag them immediately as part of the watchlist.

What problems is inFeedo solving and how is that benefiting you?

Amber is helping us keep in touch with multiple employees at different important employee milestones - hence, we in HR can now focus on more critical items and reaching out to employees who really need our time and attention.

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MN

Misay N

June 19, 2022 Source: G2.com
"Amber is a powerful tool for HR"
What do you like best about inFeedo?

Amber gives real time feedback and creates a safe environment of employees to share what they feel that turns into people analytics useful to HR.

What do you dislike about inFeedo?

Initially the dashboards are not intuitive and user interface is not as smooth.

What problems is inFeedo solving and how is that benefiting you?

It creates a safe space for employees to share their thoughts and is transformed to useful data that HR can use.

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SM

Salil M

June 11, 2022 Source: G2.com
"Amber: A boon in these testing times"
What do you like best about inFeedo?

The team, right from the promoters, who are all not just brilliant and passionate individuals but also deeply committed to helping companies work on understanding their employees better.

What do you dislike about inFeedo?

In some ways Amber is still a work in progress and as we engage more with it we realise that there are on occasions minor gaps in the analytics which if taken care of would improve the overall output and deliver more actionable feedback for the client. I believe we will soon have the option of Amber speaking in a language in which our employees would be more comfortable and that should help too.

What problems is inFeedo solving and how is that benefiting you?

Amber has helped us provide an outlet to employees who until now did not feel as comfortable sharing their thoughts with the head office. It has helped us empathise better with our team. Employees are liking the fact that they are being heard. Underlying issues which could perhaps not have reached us earlier, are now being brought to our notice sooner, giving us the opportunity to address matters before it gets too late. Also, since post Covid our physical interactions with our teams have reduced drastically, Amber helps us stay connected and keep a tab on employee morale, pending issues, and our subsequent one on one interactions with respondents further cement our bond and trust with our team.

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AT

Amey T

May 10, 2022 Source: G2.com
"Amber - The best bot for employee engagement"
What do you like best about inFeedo?

Amber helps to give you insight of your employees mood and their mindset. It helps to focus on root cause and takle the problem or a dis-sat situation.

What do you dislike about inFeedo?

Nothing as of now. Happy to be using Amber.

What problems is inFeedo solving and how is that benefiting you?

Amber helps to solve and focus on all types of employee problems. Its helps to give us overview and 360 degree of employee mindset and challenges that he is currently facing in his job role.

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AS

Alokita S

May 10, 2022 Source: G2.com
"Amber for Continuous Employee Feedback"
What do you like best about inFeedo?

Amber has a knack of making surveys seem fun and also give analytics that help the organisation tremendously to know the right time to intervene.

What do you dislike about inFeedo?

Maybe have some polls also. It only has right now suvery based questionnaire.

What problems is inFeedo solving and how is that benefiting you?

Continuous employee feedback.

Instead of reaching out every three months, we reach out to our employees more often. Also anonymous bad gives a good impression of voicing your thoughts without fear of who is giving this opinion.

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