Home/ Employee Engagement Software/ Amber/ Reviews
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Employee experience chatbot
88.1%
10.2%
0%
1.7%
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AI-Powered Chatbot, Detailed Analytics and Insights, Improved Employee Engagement, Ease of Use
Limited Customization Options, Complex Pulse Check Creation Process, Unintuitive Dashboards, Manual Data Upload Process
Reviewers commend Amber for its user-friendly interface, comprehensive reporting capabilities, and customizable dashboards. It is praised for its ability to streamline project management, improve resource allocation, and enhance financial visibility. Users appreciate the integration options with other business tools and the responsive customer support. Some reviewers mention occasional bugs and limitations in certain features, but overall, Amber is highly regarded for its effectiveness in project portfolio management.
AI-Generated from the text of User Reviews
Wide range of Drivers & Elements which is captured from the conversations.
Creating reports for the pulse surveys are not available.
Helping us with the details of the people who are unhappy in the organization and identifying the root cause for us to improve.
The fact that Amber does not miss any aspect at all when it comes to feedback. In fact, she filters out what she thinks would be useful aspects to look into, reducing our workload.
Moreover, Amber also points out specific areas following exactly the right algorithms so this does not even leave space for human error.
Nothing to complain about so far. Amber has been extremely useful and efficient and helped us.
Understanding the Dashboards and intricacies might take some time, but that is not a big issue. It can be resolved easily.
Being able to tackle critical folks and solve their issues on an immediate basis. It has helped us identify all problems and challenges that our employees are facing on a timely manner making the lives of us all Departments and teams within the organization easier.
Data shown on dashboards and constant feedback.
Interface could be more minimalist as sometimes I can get a lot of information.
Getting insights from employees
Process and over all operational attributes using the feedback of any process.
Nothing is there which can be advised as of now.
Feedback form the team on any process.
Amber gives us a real-time view of our employee engagement and possible concerns. With Amber, it's easier to make employee listening more personalized, and time-sensitive. Since Amber takes care of the regular touch-ins with the employees to ask them how they are, it's one less thing for us in HR to worry about, and it saves up time since we have a couple of hundreds of employees. We can focus on what matters most.
Currently, I find it tedious to check one by one who among the employees I've dropped important notes on. These are non-PTM employees, so finding their names one by one can be a struggle especially since I wasn't able to write them down in my notes, or tag them immediately as part of the watchlist.
Amber is helping us keep in touch with multiple employees at different important employee milestones - hence, we in HR can now focus on more critical items and reaching out to employees who really need our time and attention.
Amber gives real time feedback and creates a safe environment of employees to share what they feel that turns into people analytics useful to HR.
Initially the dashboards are not intuitive and user interface is not as smooth.
It creates a safe space for employees to share their thoughts and is transformed to useful data that HR can use.
The team, right from the promoters, who are all not just brilliant and passionate individuals but also deeply committed to helping companies work on understanding their employees better.
In some ways Amber is still a work in progress and as we engage more with it we realise that there are on occasions minor gaps in the analytics which if taken care of would improve the overall output and deliver more actionable feedback for the client. I believe we will soon have the option of Amber speaking in a language in which our employees would be more comfortable and that should help too.
Amber has helped us provide an outlet to employees who until now did not feel as comfortable sharing their thoughts with the head office. It has helped us empathise better with our team. Employees are liking the fact that they are being heard. Underlying issues which could perhaps not have reached us earlier, are now being brought to our notice sooner, giving us the opportunity to address matters before it gets too late. Also, since post Covid our physical interactions with our teams have reduced drastically, Amber helps us stay connected and keep a tab on employee morale, pending issues, and our subsequent one on one interactions with respondents further cement our bond and trust with our team.
Amber helps to give you insight of your employees mood and their mindset. It helps to focus on root cause and takle the problem or a dis-sat situation.
Nothing as of now. Happy to be using Amber.
Amber helps to solve and focus on all types of employee problems. Its helps to give us overview and 360 degree of employee mindset and challenges that he is currently facing in his job role.
Amber has a knack of making surveys seem fun and also give analytics that help the organisation tremendously to know the right time to intervene.
Maybe have some polls also. It only has right now suvery based questionnaire.
Continuous employee feedback.
Instead of reaching out every three months, we reach out to our employees more often. Also anonymous bad gives a good impression of voicing your thoughts without fear of who is giving this opinion.
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The milestone touchpoints, minutely detailed filters, different dashboard views, and the slack integration has made the application of Amber into something as impactful as a full-time HR just without any manual errors at Airmeet.
The fact that to create a customized Pulse Check, one has to download the template, create the questionnaire in a CSV file, and then upload it to the dashboard, where it gets rejected for various possible reasons. It's not as intuitive as the rest of the product. The creation of the Pulse check should be enabled on the dashboard itself, with drivers and elements to be chosen from the drop-down for ease of use.
Frequent (but not too frequent) touchpoints, especially on a text chat, bring out the tiniest of issues from employees which could be making trouble but would have gone overlooked if it had been a 1:1.