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Amazon SES Reviews

User Rating

4.5/5 (Based on 526 Ratings)

Rating Distribution

  • Excellent

    54.9%
  • Very Good

    35.9%
  • Average

    8.7%
  • Poor

    0%
  • Terrible

    0.4%

User Sentiments

Cost-Effectiveness, Reliable Email Delivery, Ease of Integration, Scalability

Limited Customer Support, Lack of Built-in Email Templates, Complex Initial Setup, Limited Email Analytics

Do You Use Amazon SES?

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Review Summary

Users generally praise Amazon SES for its affordability, scalability, reliability, and ease of use. It seamlessly integrates with other AWS services, handles email bounces effectively, and offers robust reporting and analytics. However, some users have reported occasional deliverability and spam issues, coupled with a somewhat complex setup process, limited advanced features, and a lack of granular control over email content. Overall, Amazon SES is a widely trusted and cost-effective solution for businesses seeking a scalable and reliable email delivery platform.

Pros

  • High deliverability rate resulting in fewer emails landing in spam folders.
  • Comprehensive email tracking and analytics provide valuable insights.
  • Easy to integrate with other AWS services promoting a seamless workflow.

Cons

  • Limited customization: Amazon SES may not offer the same level of customization as some dedicated email marketing platforms.
  • Limited analytics and reporting: Amazon SES provides basic analytics and reporting features, but they may be limited for advanced data analysis.
  • Potential deliverability issues: Like all email service providers, Amazon SES can experience deliverability problems due to factors like spam filters and mailbox providers' policies.
  • Technical expertise required: Setting up and managing Amazon SES may require some technical expertise or involve a learning curve for users without experience in email infrastructure.

AI-Generated from the text of User Reviews

Reviews
MW

Mike W

December 12, 2023 Source: G2.com
"Great email provider/service!"
What do you like best about Amazon Simple Email Service (Amazon SES)?

I used SES and their dedicated IPS for all my business (website) email requirements for a while. We used them both for transactional and marketing emails - and the best things is that SES is extremely cost effective - you can send literally thousands of emails per second for very little overall cost. The system is very reliable and easy to set up - and requesting custom (dedicated) ips is a piece of cake as well. They have tools that automatically monitor your bounce rates, complaint rates etc which are very useful for any company - along with graphs etc that show you where you currently are in this regard. All in all, very little to dislike about SES, a great AWS offering like a lot of others.

What do you dislike about Amazon Simple Email Service (Amazon SES)?

Perhaps the interface could be made a little more intuitive - much like a lot of AWS on general which seems to be set up more for hard-core coders like Jeff himself used to be rather than the layperson but that's a small issue really - AWS documentation is very extensive and it's easy to figure ones way around the system if one peruses the docs carefully.

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

I was at the point looking for a reliable esp for both my transactional and marketing emails. SES fit the bill perfectly.

Read more
AV

Ankit V

November 24, 2023 Source: G2.com
"Finest services and efficeint way to sent emails to customer SES"
What do you like best about Amazon Simple Email Service (Amazon SES)?

You get templates and no need to keep typing every response.

Easy to get customer order details.

Multi-user mail support.

Easy to manage your responses and keep track of your daily emails.

What do you dislike about Amazon Simple Email Service (Amazon SES)?

Hard to find tutorials regarding, have to refer to various platforms like Youtube to get the setup done.

Apart from Setup difficulty, their service is exceptional.

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

Bulk emailing and using them for more of refresher or as a sample emails for traning to others or new hire. AmazonSES do not need huge setup, best lite and easy to make other understand their usage.

Read more
ss

sooraj s

November 9, 2023 Source: G2.com
"Amazon SES has a great API and well priced service"
What do you like best about Amazon Simple Email Service (Amazon SES)?

The most useful feature of Amazon SES is Low-cost email delivery the first 62000messages are free per month, SES has high deliverability rates and works even well with Amazon Web service

What do you dislike about Amazon Simple Email Service (Amazon SES)?

As it lacks of template and there is no A/B Testing Amazon SES does not support it.In the case of credential breach, we can't access the sent mail email logs

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

From business end, It is trying to accomplish the email communication and transactional emails and other necessary email communication is made possible seamlessly using Amazon SES

Read more
AS

Anirudh S

November 1, 2023 Source: G2.com
"Cheapest and Best Email Service"
What do you like best about Amazon Simple Email Service (Amazon SES)?

This is the cheapest email service out there, implementation is very easy if you know basic coding, it can be easily intregrated with a lot of apps, best for sending high volume emails, gives 62000 emails free every month if the server is setup in AWS S3. Can send emails with proper SPF & DKIM authentaction, we use SES for our daily email marketing and newsletters.

What do you dislike about Amazon Simple Email Service (Amazon SES)?

Don't expect customer support from Amazon team, it is not very easy to reach their support team. They are not very quick in replying.

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

Email deliveribity at a very cheap price with SPF and DKIM authentication. Also Amazon SES gives us API access from which we can integrate SES with any other app so we have connected SES with our other apps and send emails via API.

Read more
JD

John D

October 3, 2023 Source: G2.com
"It's all in the name, simple."
What do you like best about Amazon Simple Email Service (Amazon SES)?

We used to run our business email through the same mail servers as our product emails. It was a continual pain point. We would seem to end up in continual loop of blacklists and lobbying to get off of blacklists for seemingly no good reason. No longer with SES. Low volume of real people in business email and high volume of transactional emails through SES with no hassles. We're a good email hygene company when we separated the two and took advantage of SES email reputation for high volume mail. Blended was a nightmare.

What do you dislike about Amazon Simple Email Service (Amazon SES)?

There is a period where you need to prove yourself and get validated to start the service which just took time and effort. The next hassle was that the outbound email relay is per region which makes it hard to migrate away from one region to the next completely. We just leave it in the old region because it's all in the same being in AWS.

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

No more reputational problems. Marketing uses their services. Transactional emails (large volume) use SES. Separate and done.

Read more
AU

Anonymous User

September 19, 2023 Source: G2.com
"dirt cheap email service and it works!"
What do you like best about Amazon Simple Email Service (Amazon SES)?

Reliable and effective email sender. Dirt cheap service

What do you dislike about Amazon Simple Email Service (Amazon SES)?

always a bit complicated to set up for what it is, something normal with aws services

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

newsletter campaign sender cost effective and fully featured

Read more
PM

Prashant M

September 8, 2023 Source: G2.com
"Complexity in using AWS SES"
What do you like best about Amazon Simple Email Service (Amazon SES)?

SES is ready to go when it comes to email sending. Plus the service comes with a free tier where a certain amount of emails sent are free of cost per month.

What do you dislike about Amazon Simple Email Service (Amazon SES)?

The threshold for Bounce and Spam rates is less than 5%. This becomes a reason for disruption of services when we aim at sending bulk transaction emails but the email addresses are not validated.

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

Amazon SES makes it easy for us to configure the email settings in application. We can quickly setup the email sending domain and start using SES.

Read more
AU

Anonymous User

June 6, 2023 Source: G2.com
"Nobody can beat amazon when it comes to email service !"
What do you like best about Amazon Simple Email Service (Amazon SES)?

The feature of being the most cost effective web service helps amazon SES to stand out from the rest providers

What do you dislike about Amazon Simple Email Service (Amazon SES)?

Nothing as such. there is nothing exceptional to be disliked.

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

The smooth flow of sending marketing emails without a need of human intervention helped us out to reduce manpower and effort.

Read more
US

UDDAGIRI S

June 5, 2023 Source: G2.com
"Aws email trigger"
What do you like best about Amazon Simple Email Service (Amazon SES)?

Only service which can receive email and store it in s3 or trigger a lambda function to receive files easily

What do you dislike about Amazon Simple Email Service (Amazon SES)?

We need to use some python code or Lambda function to extract files from email

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

It help my client to send files vua email and store them directly in S3

Read more
DM

Deepak M

May 29, 2023 Source: G2.com
"Cheapest and Best Email service provider to use in the applications"
What do you like best about Amazon Simple Email Service (Amazon SES)?

I like the fast email delivery, identity protection, and handling the spam, bounce and reports from customers. SES service is very straightforward to integrate as well using the AWS SDK. They also have good security features; in case of a credential breach, if someone tries to send a lot of spam using that credential, they take immediate actions, which helps the users safeguard their domain score.

What do you dislike about Amazon Simple Email Service (Amazon SES)?

I don't like the SES API reporting; in case of a credential breach, one can not access the Sent email logs as there is no feature; you need to guess how your credentials were breached and what email they are sending using that. So AWS SES should provide a way to see the Sent email logs.

What problems is Amazon Simple Email Service (Amazon SES) solving and how is that benefiting you?

Any application needs an email service to send the transaction emails to their users, for ex: registration confirmation email, OTP email, Order confirmation email, etc., and SES helps us to schedule the emails via API and delivers them to the users quickly. It's easy to integrate in any language as they provide the SDK for all common languages like PHP, Python

Read more

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