Alterian Real-Time CX Platform Reviews

The best thing I like in campaign management and in overall platform has build in a very systematic way. You won't feel difficult in any way to use this platform. Analytic also works really well to help us to understand customer behaviour and bouncing tracks.

Price was also fine in terms of feature offered by company. Didn't find anything that could not complete our expectations.

The problem we were facing without Alterian that we couldn't understand our customer behaviour and we didn't had enough data to identify problems on our platfroms. Alterian helps really well to identify customer problem and solve it in a very easy way.

I own my company and need help finding and analyzing the ideal client for my business. Ultrain helped me understand my own marketing, buying a bike, what works and what doesn't work in my website and content marketing and run some of the biggest campaigns on the channels. It's very easy to use. I think I'm a tech lover but I didn't need much training before I started my campaign. Dashboard gives you an overview of your business tools and how to increase my ranking on Google.

I didn't like it more than the cost. You pay, but for a small business, I don't have enough marketing budget to use.

Ultrain is a one stop shop for any business that dives into the target market and uses the data analytics that they use to understand my clients and ultimately build my business. Provide

An automated data extraction platform with an option of periodic updates to create a database of company profiles with automatic social media data extraction and analysis.

Linking keys have to be identified separately for all tables across sources which makes it a bit tedious.

An easy integrated marketing analytics and automation tool.

1. CDM & Data modeling

2. KPI metrics tracking

3. Marketing campaign and social media campaign analysis

I owned my own company and needed help with gaining exposure and analytics on the perfect customer for my business. Alterian helped me understand my market, buying cycles, what is working and what isn't working on my website and marketing material, and built some really great cross-channel campaigns. It's also very easy to use. I consider myself tech savvy but there was not a lot of training needed before I was able to run my own campaign. The dashboard gives you a birds eye view on your business tools and how I am increasing my rank on Google organically.

There was not a lot that I disliked except for the cost. You get what you pay for but for a small business, I did not have enough marketing budget to continue to use them.

I think if you are a new business, spend a little extra in the beginning to find the right market and leverage their campaigns and analytics to help you expand your business. Their marketing team has a lot of knowledge and really know what their doing.

Alterian is a one stop shop for any business to really dive in to your target market and using data analytics that they provide to understand my customer and ultimately build my business.

the ease of navigation as well as help articles to locate whatever you need is always helpful!

could use a bit more colour/theme choices

keep up the good work !!

keeping track of interactions with clients as well as cross-referencing data makes problem solving a breeze

I had my own firm and required assistance in obtaining visibility and statistics on the ideal clientele. With Alterian's assistance, I was able to build some excellent cross-channel campaigns and better understand my market, buying cycles, and what works and doesn't work for my website and marketing collateral. Using it is also pretty simple. I consider myself to be tech knowledgeable, but I didn't require any training to be able to manage my own campaign. The dashboard provides you with a high-level overview of your business's tools and how I'm improving my Google ranking naturally.

Other than the price, there wasn't anything I didn't enjoy. You get what you pay for, but since my company was little, I did not have enough money for marketing to keep using them.

I believe that if you are a new company, you should invest a bit more money, in the beginning, to identify the proper market and use their campaigns and analytics to aid in the growth of your enterprise. Their marketing crew is very knowledgeable and skilled in what they do.

This interface is helpful support for client communication. Our employees appreciate the speed, ease of learning, and customer service the software offers.

I dislike the graphic design they use, but that is easily overlooked! I would definitely recommend this to other business users.

Try it out!! It’s worth it.

We have solved communication issues within our supply chain and command line. The only problems are a learning curve.

Easy to use for mapping campaign strategies to individual client needs, analytics and email.

Overall satisfied with program. There are some inconsistencies that need to be worked on.

Developing more thorough and in-depth campaign strategies.

The Alterian Real Time CX Platform has been an cumbersome experience, for me. The price was a bit high for my business the features it provide made it worthless. The drawback was that our marketing budget couldnt fully utilize the platform.

The graphic design could use some improvement it has an impact on the experience. Alterians limited data analytics and campaign strategies make it difficult to understand customer behavior. And grow our business.

The platform lacks in depth insights and comprehensive marketing techniques, which hinders success. The Alterian Real Time CX Platform solves is providing a cumbersome solution in contrast, to software. This has greatly obstructed my business as it consumes time.