Aloha Cloud Reviews

User Rating

4.2/5 (Based on 303 Ratings)

Rating Distribution

Excellent
46.2%
Very Good
38.9%
Average
8.6%
Poor
2%
Terrible
4.3%

User Sentiments

User-friendly interface, Comprehensive reporting functionality, Extensive customization options, Wide range of integrations

System crashes, High cost of ownership, Outdated technology, Poor customer support

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Review Summary

Overall, reviewers praise Aloha POS for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate the intuitive design, customizable options, and the ability to manage various aspects of their business, including inventory, sales, and customer loyalty programs. The reporting and analytics capabilities are also highly regarded, providing valuable insights into business performance. Additionally, reviewers commend the responsive and knowledgeable customer support team for their prompt assistance and willingness to go the extra mile. However, some users mention occasional technical glitches and the need for improved integration with third-party applications.

Pros

Userfriendly interface for easy navigation and efficient order management.
Customizable features allow businesses to tailor the POS system to their specific needs.
Robust reporting and analytics tools provide valuable insights for informed decisionmaking.
Secure payment processing and EMV chip card compatibility ensure safe transactions.

Cons

Higher cost compared to some competitors, which may not suit budgetconscious businesses.
Limited integration options with thirdparty applications, restricting seamless data sharing.
Occasional technical glitches and downtime reported by some users, affecting operational efficiency.
Requires comprehensive training for staff to fully utilize the advanced features, leading to a potential learning curve.

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Reviews

Mohindar K

September 1, 2022 Source: G2.com

"Review For NCR Aloha POS"

What do you like best about Aloha Cloud?

It is good software for restaurant billing operation. It is very easy to use .

Reporting dashboard is very Helpful.

What do you dislike about Aloha Cloud?

There is nothing to dislike for now,but sometimes it get little slow.

What problems is Aloha Cloud solving and how is that benefiting you?

Restaurant billing

Reporting

Inventory

Holden

March 25, 2021 Source: Financesonline.com

The best POS system for restaurants

PROS: It's user friendly that even non-technical staff won't be having a hard time using it for front end and management. It's simply clever. CONS: For me, Aloha is perfect and without flaws. It is far more superior than its competitors.

Holden

March 25, 2021 Source: Financesonline.com

The best POS system for restaurants

PROS: It's user friendly that even non-technical staff won't be having a hard time using it for front end and management. It's simply clever.

CONS: For me, Aloha is perfect and without flaws. It is far more superior than its competitors.

Shana

January 4, 2021 Source: Financesonline.com

Organized work order method

PROS: I can easily locate various meal products and it was very user-friendly.

CONS: Ours might have been laggy. It stops to function oftentimes.

Shana

January 4, 2021 Source: Financesonline.com

Organized work order method

PROS: I can easily locate various meal products and it was very user-friendly. CONS: Ours might have been laggy. It stops to function oftentimes.

Constance

January 21, 2020 Source: Financesonline.com

Has detailed functions and user-friendly

PROS: I love that I can easily configure and merge the tabs. I like that it can also easily print checks for patrons. It is definitely the most effective system I have used so far in restaurant business. CONS: I can't change the name after I start a tab. It's very annoying because not all establishments lets you modify a tab.

Constance

January 21, 2020 Source: Financesonline.com

Has detailed functions and user-friendly

PROS: I love that I can easily configure and merge the tabs. I like that it can also easily print checks for patrons. It is definitely the most effective system I have used so far in restaurant business.

CONS: I can't change the name after I start a tab. It's very annoying because not all establishments lets you modify a tab.

Penelope

January 20, 2020 Source: Financesonline.com

More than just a software, NCR Aloha

PROS: I definitely love how easy it is to do the adminstrative work and order fulfillment for all of our clients. CONS: I don't like that the creativity is restricted when modifying screen flows and introducing special programs. It becomes an obstacle when teaching our staff how to use it correctly and efficiently.

Penelope

January 20, 2020 Source: Financesonline.com

More than just a software, NCR Aloha

PROS: I definitely love how easy it is to do the adminstrative work and order fulfillment for all of our clients.

CONS: I don't like that the creativity is restricted when modifying screen flows and introducing special programs. It becomes an obstacle when teaching our staff how to use it correctly and efficiently.

Oleta

January 18, 2020 Source: Financesonline.com

This is my most preferred POS among those I have used over the time in food and beverages industry

PROS: It has crashed very seldom. It was user-friendly and easy to configure for our tech team and even for our servers and managers. CONS: I am at the computer mostly and as its user, I have nothing to comment bad about it.

Aloha Cloud Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Aloha Cloud?

Review Summary

Pros

Cons

Mohindar K

Holden

Holden

Shana

Shana

Constance

Constance

Penelope

Penelope

Oleta

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